Failed to get information on the license ORACLE 'Support identifier'

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I can not get the ORACLE "Support id" license information : CSI 20061868

I tried to register this CSI number on the My Oracle Support (https://support.oracle.com) Web page, but it shows error: cannot add support identifier. Support identifier 20061868 is not valid or does not allow recording. To reference the snap attached (CSINUMBER.jpg and CSINUMBER1.jpg)


How I can get the conditions terms and conditions, level of support, support period etc. between our company and Oracle on the CSI 20061868

Cecile

Hello

This is not the place to ask.

You must contact your Oracle representative or agent to see what it takes to turn that CSI.

Kind regards

Bashar

Tags: Database

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