Failed to open a session

I am regularly unable to connect to the logon window for all users... sometimes I get on the Welcome screen, sometimes it is the second time trying... I disconnect and then turn it back and manage to get to the home screen later. I had help "professional" and he has failed to find a solution and washed their hands of it. Help.

Ron Freeland

Hi Ron Freeland,

(1) what exactly happens when you connect?

(2) that you get the error messages?

Step 1: you can run the fixit available in the article below, which deals with a similar question

Error message when you log a computer Windows Vista-based or Windows 7 by using a temporary profile: "the user profile Service has no logon. Unable to load the user profile.
http://support.Microsoft.com/kb/947215

Important: The above section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

How to back up and restore the registry in Windows
http://support.Microsoft.com/kb/322756/

Step 2: Check if the problem occurs in safe mode and let me know

Start the computer in safe mode. To do this, follow the steps below:

Access Advanced Startup menu options by turning on your computer and pressing the button F8 continuously until Windows starts. In the advanced startup options select Safe Mode

Startup options (including safe mode)

http://Windows.Microsoft.com/en-us/Windows-Vista/advanced-startup-options-including-safe-mode

Thank you, and in what concerns:

Ajay K

Microsoft Answers Support Engineer

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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