Failed to process first aid disk - utility

I've been running into issues with my iMac, as random freezes and stops at random times while doing completely different things. I thought that I've narrowed the problem to a USB hub, but it crashed on me again once the other day. Without apparent reason, everything stops in response, trackpad unresponsive, the music stops, and in a minute it stops and restarts itself. The behavior is unpredictable and completely random. Sometimes I can go for a few weeks, sometimes it will happen after reboot later. Super annoying, especially since I never had this problem with my 2008 iMac.

Recently, I had a lot of beach balls in the Finder of spinning. Sometimes I can wait it out, sometimes I have to restart completely. I tried to reinstall the operating system to reset the PRAM, removed all devices, started in Safe Mode, all without success.

The other day I tried to launch disk utility to repair permissions, but I get an error message: "first aid process has failed. Save if possible data on this volume. "" "The operation could not compete. (Cocoa error - 1) ». Not sure why this is happening. I wonder if it has to do with my problems eventually? Any help would be appreciated. Thank you.

Run the Apple Hardware Test.

Tags: Mac OS & System Software

Similar Questions

  • First aid disk utility

    I just ran disk utility first aid.  At the end he said "operation completed successfully" but just before which is has a few lines that I thought were unresolved.  Is this ok?

    Several lines first to check different things, then this...

    Down keys

    Down keys

    Missing thread record (id = 75075057)

    The Macintosh HD volume was found damaged and must be repaired.

    File system check exit code is 8.

    Successful operation.

    It is not his success for me.   Is this ok? Do I need to do something.

    You want to update this.  As a beginner with this tech stuff, I thought I'd do first aid has been only when the computer is running.  I've since read that you run you reboot with 'command + R' starts upward.  Chose my hard drive, then ran the disk recovery and first aid to repair, he ran and repair the hard drive.  Then restart chose this screen, now is doing well!

  • Disk utility 15.0 has no way to stop the first aid

    On OS / X 10.11.4 on a MacBook Pro for mid-2014.   Utility disk 15.0 (1511.3).   But I've noticed this for a while.

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    Since first aid on the large disks, in particular connected by USB 2.0, can take a long time, it's very embarrassing.

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    Does anyone have any suggestions?   Or can direct me to the right place to submit a bug report?

    Feedback: Apple http://www.apple.com/feedback/

    Bug Reporter https://bugreport.apple.com/

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  • disk utility

    Im trying to remove and restore the capacity of a hard drive partition, but I cannot do it.

    I el captain, and when I open the partition of my hard drivem the slice of the partition already

    deleted not whow.

    It shows the whole pie.

    Hi, kukikurtum.

    Please visit Apple support communities.

    Looks like a problem partitioning your hard drive.  Take a look at the article below for more information on this process.

    Disk utility (El Capitan): partitioning a physical disk

    See you soon

  • El Capitan utility disk first aid fails - unable to unmount the volume for repair

    Question: Given the following error with Disk Utility first aid and success with diskutil check volume, I should consider my drive damaged or volume?

    After a crash of the system on my Mac mini (end 2012) running that OS X El Capitan 10.11.3 has experienced a kernel panic induced by the adapter USB Wi - Fi, I dutifully ran first aid utility disk on each volume on the disk, in order to ensure the integrity of system files.

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    Check the storage system

    Volume control

    disk4s2: search Volume headers

    disk4s2: search for disc labels

    12EB36F7-A2FD-450B-AB5A-DA2D430BA3B2 group of logical volumes on 1 device

    disk4s2: search the Volume metadata

    Logical volume group has a Volume of metadata 24 MB with double redundancy

    Start the analysis of the metadata for a valid checkpoint

    Load and check the Segment headers

    Load and check the payload control point

    Load and check the Transaction Segment

    Incorporate 0 most recent checkpoint operations of no

    Load and check the virtual address Table

    Load and check the use Table Segment

    Load and check the Metadata Superblock

    Load and check the volume logic B-trees

    Logical Volume group contains 1 Logical Volume

    Load and check 3D8DB35F-FA41-4A58-BA33-84A2C08FEE93

    Load and check 1CD6382C-9DF5-44E6-8C66-1CDC3DE5DB8A

    Load and check the summary of Freespace

    Load and check the accounting of block

    Load and check out virtual addresses live

    New control point of transaction commit is valid

    Load and check the Segment cleaning

    The 12EB36F7-A2FD-450B-AB5A-DA2D430BA3B2 volume seems to be OK

    Checking storage system exit code is 0

    Updated support for the volume partition that

    Impossible to disassemble for repair volume

    Operation failed...

    (underlining)

    Additional information: I didn't have any problems with this disk volume. I use it only as a Time Machine backup destination. It is an encrypted volume OS X Extended (respect for case-sensitive). My concern involves only disk utility complaint that its "first aid process has failed."

    After reading the complaints in other forums that utility disk on El Capitan has been "dumbed down" and can not perform many of the functions that the utility of the same name used to be able to perform in previous versions of Mac OS (complaints, I can't confirm because I'm relatively new to MacOS - although extremely in computing with Windows, UNIX and Linux) (, so I didn't get to use disk utility a lot, before El Capitan), I decided to do the same "check the volume" that I knew first aid was trying to perform with the diskutil command-line app.  Guess what? No error!:

    What I have experienced with command-line diskutil:

    sudo diskutil verifyvolume disk9

    Audit file system began on disk9 6TBMacOS_1_Archive

    Check the storage system

    Volume control

    disk4s2: search Volume headers

    disk4s2: search for disc labels

    12EB36F7-A2FD-450B-AB5A-DA2D430BA3B2 group of logical volumes on 1 device

    disk4s2: search the Volume metadata

    Logical volume group has a Volume of metadata 24 MB with double redundancy

    Start the analysis of the metadata for a valid checkpoint

    Load and check the Segment headers

    Load and check the payload control point

    Load and check the Transaction Segment

    Incorporate 0 most recent checkpoint operations of no

    Load and check the virtual address Table

    Load and check the use Table Segment

    Load and check the Metadata Superblock

    Load and check the volume logic B-trees

    Logical Volume group contains 1 Logical Volume

    Load and check 3D8DB35F-FA41-4A58-BA33-84A2C08FEE93

    Load and check 1CD6382C-9DF5-44E6-8C66-1CDC3DE5DB8A

    Load and check the summary of Freespace

    Load and check the accounting of block

    Load and check out virtual addresses live

    New control point of transaction commit is valid

    Load and check the Segment cleaning

    The 12EB36F7-A2FD-450B-AB5A-DA2D430BA3B2 volume seems to be OK

    Checking storage system exit code is 0

    Check the file system

    Using the live mode

    Perform direct verification

    Logged more HFS volume control

    Detected a case-sensitive volume

    Checking extents overflow file

    Check the extended attribute file

    Checking volume bitmap

    The 6TBMacOS_1_Archive volume seems to be OK

    File system check exit code is 0

    Finished on disk9 6TBMacOS_1_Archive file system check

    I will finish success of diskutil verifyvolume that my disk volume is not serious and that Disk Utility first aid simply does not correctly?

    Thank you!

    -IlDavo-

    I think you might be able to do a repair of first aid, after you have disassembled the drive first:

    1. Run OS X by an external device (ex: USB mode, or external hard drive or disk target from another Mac)
    2. Launch the Terminal and run the following command umount f /Volumes/ (ex: umount f/Volumes/Macintosh\ HD)
    3. Then run disk utility first aid.

    I had this problem on a Macbook Air, I tried to recreate the image to work, so I didn't need to get anything off the drive. I tried to format the drive and reinstall OS X. So I don't know if first aid work after disassembly, but it worked without a doubt after that I did the first two steps above and then deleted from the disk. Not sure if this will help, but worth a try, I guess.

  • Can not start up and the utility disk first aid failed

    I have an iMac 27 "retina 5K (end of 2015) El Capitan (10.11.2) and 10 Windows via Bootcamp.   This morning when I had finished work on the Windows of the machine side, I tried to start in El Capitan, but it failed silently and turned off the machine itself about the 2 minute point.  I tried new and same problem.  So I checked if I could go back to Windows and ran 10 Windows without problem.  Then I started in the Mac recovery partition to run disk utility and it revealed a considerable number of errors on the Macintosh partition such as:

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    Then I started in an installed USB version of the El Capitan, and while it was successful, he launched a warning when he mounted the volume that I had the problem with: "OS X cannot repair the disk"Macintosh HD"" but I was able to copy the files from this volume and even run applications that have been stored on it.  Tried to run disk utility and first aid in vain as above.

    So here are the questions.

    1 should I guess that nothing can do otherwise erase that partition and reinstall El Capitan?

    2 delete the partition and reinstalled El Capitan will affect my Bootcamp partition or the ability to use Win 10?

    3. I have a Time Machine backup. restore it re - will present the same problem?

    4. I have never had such a massive and unrecoverable failure on a Mac drive and I had used it the day before without problem.  Should I assume that the drive itself is defective and have it replaced?  I ran an Apple Hardware Test and were not problems.

    1 fix

    2. Yes

    3 NO.

    4 NO.

    Back up all data on this disc, including your Bootcamp partition.

  • Disk utility first aid operation was unsuccessful and iMac freezes when it is reloaded

    iMac Intel Core (2010) 320 GB 4 GB of RAM.  Running OS 10.11.6

    Started computer, white screen appeared with the icon of a folder with an exclamation mark in the folder.  Nothing else to do, so restarted iMac, hold down the command and 'r' to open disk utility.

    Ran first aid, recommended "incorrect block are 1172 instead of 601.  File system check or repair a failure.  Operation failed. "" "First aid running not a, if possible save the data on this volume.  Click OK to continue. »

    Discount to zero is successful, but screen is frozen with no access to the hard drive.  I can't open the preferences system due to frost.

    The circle of rainbow of spinning of death continues to run so I am not able to get any other repair mechanism.

    Anyone have any ideas on how to proceed?  The iMac is obviously not able to boot to the hard drive.

    This probably means the HD has failed and must be replaced. How you proceed, is to take the computer to your local Apple authorized provider who can help replace the disk and get you back in business. If you are not aware of any local could be held, please click the following link to start to find one close to you.

    https://locate.Apple.com/country

  • Today my Macbook Pro could not start.  He showed me the ban or no symbol.  I was able to access disk utility and run first aid on the SM0256G of SSD Apple media successfully.  Cannot start in normal/safe mode.  Should I delete/install so I can?

    MacBook Pro 13 '' end 2015.  256 GB SSD drive. El Capitan last version 10.11.4. I turned on the Macbook Pro and it could not start.  The progress bar with the Apple Logo would be present but would end not showing the symbol «»  I tried to boot mode safe - no go.  I have not reset PRAM help.  I was able to access disk utility and run successfully the first aid. No help. I was unable to restore two separate backup.  The utility show me backups however when I would go to the next screen and no backup is available.  Disk utility displays the SSD.  Can I erase the disc and download OS X install?  Thank you.

    At this point, there is no need to delete. A new copy of Mac OS X can be installed directly over the old copy. This process replaces the components of Mac OS X on a file by file basis and adds missing ones, there will be no major throwing away what anyone, unless there is a power failure.

    You have already run disk first aid.

    Now use mode of recovery (command + R to start) to "Re-install Mac OS X. It should install the latest revision of the main version that you ran last.

  • How to use the utility disk first aid for hard drive internal el captian

    How to use the utility disk first aid for hard drive internal el captian

    Select the drive and click first aid.

    If something is not repairable because this is the system drive, then you need to start using the recovery partition and run disk utility it.

  • Utility disk first aid indicates that it is a wrong number of hard file links

    After various software update yesterday the Mac mini has had several problems. I ran disk utility first aid, and he says 'wrong number of hard file links.

    Which allows to fix this?

    The drive has been successful to repair by disk utility?

    You must boot from recovery to repair the startup disk

    OS X: on OS X Recovery - Apple Support

    What problems did you have?

  • Time machine HDD not fixed by first aid to the disk driver

    My 1 than to Seagate HARD drive works well, but recently, did not properly. Suggested that I use the disk driver. I ran first aid, and who ended up with first aid process has failed.

    Can I just throw the HARD drive and get a new one, or is there something else I can do.

    IMac early 2008 using OSX v 10.11.5.

    Thank you, John

    I just throw the HARD drive and get a new

    Yes.

    Even if disk utility is able to 'fix' a hard disk dive, it is bound to fail once again, sometimes in a very short time. Replace it.

  • First AID (10.11): "impossible to turn up the volume for the repair, the operation failed."

    Hello everyone

    I think I'm in trouble here...

    After I did a clean install of 10.11 two weeks ago, my Mac Pro 3.1 (2008) began to take a long time to boot up to the desktop. The actual load of the operating system (with the progress bar) is fast, but it takes a while (minutes) to enter my password until the computer is accessible at the level of the office. I have almost nothing the autostart value in Sys Prefs users.

    The startup disk is two SSDs over a Sonnet Tempo Pro and the folder of the user is on a separate HARD disk.

    Because the slow pace is the point where to enter the password, I thought that there could be a problem with the folder of the user HARD drive. I had my user folder on a HDD separated for the last several iterations OS X without problem, but in the fall, I needed more space and bought two new 3 TB drives (one for the clone SuperDuper). They ran very well in the Mavericks.

    When I run THE first AID on the volume that contains the folder of the user, I get the following error (it does not appear if I run first aid on the HARD drive itself):

    "First aid process has failed. Save if possible data on this volume. "The details section of the dialog box reads:

    "Update support partition for the volume to the need

    Impossible to disassemble for repair volume

    Operation failed... »

    Worrying, I get the same error if I run first aid on the volume of the other 3 TB drive that holds the user folder SuperDuper clone.

    I suppose that the two new 3 TB drives may be failing at the same time, but it seems a bit unlikely. Does anyone have an idea of what other causes, there could be for these errors?

    I would be very grateful for any help, as this is my main machine. Thank you in advance,

    EDIT: I realize I should have posted this in the OS X El Cap - my apologies for this forum. Also, I find this recent thread that seems to suggest that there is a bug in Dug, I get the same errors when I run first aid on my other two internal drives.

    Philippe

    BTW, I tried to start in safe mode, but that has not changed anything. Also, I created a test (with the record on the striped SSD) account. Representing loads very fast after that I entered the password.

    Thanks in advance again

    Philippe

  • Update failed, uninstall, install failed, repair disk Util, Reinstall, sill failed

    I read other update of chess and want you to know I tried several times to update then uninstalled, then tried to install it several times. Whenever it has failed. OSX Yosemite 10.10.3. I advanced and did a repair disk using the OSX disk utility and a few minor problems have been fixed. I have advanced and captured 2 logs errors and placing me below. Can you tell me what is happening and how to fix it? It seems that there is openness of problem or access to a help file.

    FlashPlayerInstallManager.log

    2015-05-13 06:46:32-0700 [I] IM: - connect start.

    2015-05-13 06:46:32-0700 [I] IM: install all checks pass

    2015-05-13 06:46:34-0700 [E] IM: user has 1 process which should be closed.

    2015-05-13 06:46:35-0700 [E] IM: installation failed with error code: 17.

    2015-05-13 06:46:35-0700 [I] IM: - end Journal -

    2015-05-13 06:48:07-0700 [I] IM: - connect start.

    2015-05-13 06:48:07-0700 [I] IM: install all checks pass

    2015-05-13 06:48:08-0700 [I] IM: user lacks all the processes that must be closed.

    2015-05-13 06:48:08-0700 [I] IM: [started install]

    2015-05-13 06:48:13.713 installer [1811:191612]-[__NSArrayM installDidBeginForToken:]: unrecognized selector sent to instance 0x7fe0b3db4bf0

    2015-05-13 06:48:13.714 installer [1811:191612] < NSXPCConnection: 0x7fe0b3d7c270 > connection to the service named com.apple.installd: WARNING: Exception caught during the invocation of the received message, a message fall entering and invalidate the connection.

    Exception:-[__NSArrayM installDidBeginForToken:]: unrecognized selector sent to instance 0x7fe0b3db4bf0

    2015-05-13 06:48:13.764 installer [1811:191609]-[__NSArrayM _finishInstallClientOnMainThreadWithError:]: unrecognized selector sent to instance 0x7fe0b3db4bf0

    2015-05-13 06:48:13.765 installer [1811:191609] * reason for termination due to an untrapped exception "NSInvalidArgumentException" app,: '-[__NSArrayM _finishInstallClientOnMainThreadWithError:]: unrecognized selector sent to instance 0x7fe0b3db4bf0'

    First throw call stack:

    (

    0 CoreFoundation 0x00007fff94b0303c __exceptionPreprocess + 172

    1 libobjc. A.dylib 0x00007fff8ba1676e objc_exception_throw + 43

    2 CoreFoundation 0x00007fff94b060ad-[NSObject (NSObject) doesNotRecognizeSelector:] + 205

    3 CoreFoundation 0x00007fff94a4be24 ___forwarding___ + 1028

    4 CoreFoundation 0x00007fff94a4b998 _CF_forwarding_prep_0 + 120

    5 libdispatch.dylib 0x00007fff8ea9c323 _dispatch_call_block_and_release + 12

    6 libdispatch.dylib 0x00007fff8ea97c13 _dispatch_client_callout + 8

    7 libdispatch.dylib 0x00007fff8eaa3cbf _dispatch_main_queue_callback_4CF + 861

    8 CoreFoundation 0x00007fff94a563f9 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9

    CoreFoundation 9 0x00007fff94a1168f __CFRunLoopRun + 2159

    10 CoreFoundation 0x00007fff94a10bd8 CFRunLoopRunSpecific + 296

    11 Foundation 0x00007fff95981a59-[NSRunLoop (NSRunLoop) runMode:beforeDate:] + 278

    12 [NSRunLoop (NSRunLoop) Foundation 0x00007fff959f717f run] + 74

    13 install 0x000000010cdcbef4 Installer + 36596

    14 install 0x000000010cdcc1ca Installer + 37322

    15 libdyld.dylib 0x00007fff977b25c9 start + 1

    )

    libc ++ Abi.dylib: ending by to eception exception of type print

    Installer: the Package name is Adobe Flash Player

    Installer: the upgrade to the base path.

    2015-05-13 06:48:32-0700 [E] IM: [installation failed: 6]

    2015-05-13 06:48:33-0700 [E] IM: installation failed with error code: 6.

    2015-05-13 06:48:33-0700 [I] IM: - end Journal -

    2015-05-13 06:50:28-0700 [I] IM: - connect start.

    2015-05-13 06:50:28-0700 [I] IM: install all checks pass

    2015-05-13 06:50:29-0700 [I] IM: user lacks all the processes that must be closed.

    2015-05-13 06:50:29-0700 [I] IM: [started install]

    2015-05-13 06:50:31.306 installer [1878:193680]-[__NSArrayM installDidBeginForToken:]: unrecognized selector sent to instance 0x7fccf2e87950

    2015-05-13 06:50:31.306 installer [1878:193680] < NSXPCConnection: 0x7fccf2e64690 > connection to the service named com.apple.installd: WARNING: Exception caught during the invocation of the received message, a message fall entering and invalidate the connection.

    Exception:-[__NSArrayM installDidBeginForToken:]: unrecognized selector sent to instance 0x7fccf2e87950

    2015-05-13 06:50:31.310 installer [1878:193678]-[__NSArrayM _finishInstallClientOnMainThreadWithError:]: unrecognized selector sent to instance 0x7fccf2e87950

    2015-05-13 06:50:31.311 installer [1878:193678] * reason for termination due to an untrapped exception "NSInvalidArgumentException" app,: '-[__NSArrayM _finishInstallClientOnMainThreadWithError:]: unrecognized selector sent to instance 0x7fccf2e87950'

    First throw call stack:

    (

    0 CoreFoundation 0x00007fff94b0303c __exceptionPreprocess + 172

    1 libobjc. A.dylib 0x00007fff8ba1676e objc_exception_throw + 43

    2 CoreFoundation 0x00007fff94b060ad-[NSObject (NSObject) doesNotRecognizeSelector:] + 205

    3 CoreFoundation 0x00007fff94a4be24 ___forwarding___ + 1028

    4 CoreFoundation 0x00007fff94a4b998 _CF_forwarding_prep_0 + 120

    5 libdispatch.dylib 0x00007fff8ea9c323 _dispatch_call_block_and_release + 12

    6 libdispatch.dylib 0x00007fff8ea97c13 _dispatch_client_callout + 8

    7 libdispatch.dylib 0x00007fff8eaa3cbf _dispatch_main_queue_callback_4CF + 861

    8 CoreFoundation 0x00007fff94a563f9 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9

    CoreFoundation 9 0x00007fff94a1168f __CFRunLoopRun + 2159

    10 CoreFoundation 0x00007fff94a10bd8 CFRunLoopRunSpecific + 296

    11 Foundation 0x00007fff95981a59-[NSRunLoop (NSRunLoop) runMode:beforeDate:] + 278

    12 [NSRunLoop (NSRunLoop) Foundation 0x00007fff959f717f run] + 74

    13 install 0x000000010a2a0ef4 Installer + 36596

    14 install 0x000000010a2a11ca Installer + 37322

    15 libdyld.dylib 0x00007fff977b25c9 start + 1

    )

    libc ++ Abi.dylib: ending by to eception exception of type print

    Installer: the Package name is Adobe Flash Player

    Installer: the upgrade to the base path.

    2015-05-13 06:50:35-0700 [E] IM: [installation failed: 6]

    2015-05-13 06:50:35-0700 [E] IM: installation failed with error code: 6.

    2015-05-13 06:50:35-0700 [I] IM: - end Journal -

    2015-05-13 06:53:24-0700 [I] IM: - connect start.

    2015-05-13 06:53:24-0700 [I] IM: install all checks pass

    2015-05-13 06:53:24-0700 [I] IM: user lacks all the processes that must be closed.

    2015-05-13 06:53:24-0700 [I] IM: [started install]

    2015-05-13 06:53:26.847 installer [2001:196476]-[__NSArrayM installDidBeginForToken:]: unrecognized selector sent to instance 0x7f97915da410

    2015-05-13 06:53:26.847 installer [2001:196476] < NSXPCConnection: 0x7f9791510300 > connection to the service named com.apple.installd: WARNING: Exception caught during the invocation of the received message, a message fall entering and invalidate the connection.

    Exception:-[__NSArrayM installDidBeginForToken:]: unrecognized selector sent to instance 0x7f97915da410

    2015-05-13 06:53:26.850 installer [2001:196472]-[__NSArrayM _finishInstallClientOnMainThreadWithError:]: unrecognized selector sent to instance 0x7f97915da410

    2015-05-13 06:53:26.850 installer [2001:196472] * reason for termination due to an untrapped exception "NSInvalidArgumentException" app,: '-[__NSArrayM _finishInstallClientOnMainThreadWithError:]: unrecognized selector sent to instance 0x7f97915da410'

    First throw call stack:

    (

    0 CoreFoundation 0x00007fff94b0303c __exceptionPreprocess + 172

    1 libobjc. A.dylib 0x00007fff8ba1676e objc_exception_throw + 43

    2 CoreFoundation 0x00007fff94b060ad-[NSObject (NSObject) doesNotRecognizeSelector:] + 205

    3 CoreFoundation 0x00007fff94a4be24 ___forwarding___ + 1028

    4 CoreFoundation 0x00007fff94a4b998 _CF_forwarding_prep_0 + 120

    5 libdispatch.dylib 0x00007fff8ea9c323 _dispatch_call_block_and_release + 12

    6 libdispatch.dylib 0x00007fff8ea97c13 _dispatch_client_callout + 8

    7 libdispatch.dylib 0x00007fff8eaa3cbf _dispatch_main_queue_callback_4CF + 861

    8 CoreFoundation 0x00007fff94a563f9 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9

    CoreFoundation 9 0x00007fff94a1168f __CFRunLoopRun + 2159

    10 CoreFoundation 0x00007fff94a10bd8 CFRunLoopRunSpecific + 296

    11 Foundation 0x00007fff95981a59-[NSRunLoop (NSRunLoop) runMode:beforeDate:] + 278

    12 [NSRunLoop (NSRunLoop) Foundation 0x00007fff959f717f run] + 74

    13 install 0x00000001047afef4 Installer + 36596

    14 install 0x00000001047b01ca Installer + 37322

    15 libdyld.dylib 0x00007fff977b25c9 start + 1

    )

    libc ++ Abi.dylib: ending by to eception exception of type print

    Installer: the Package name is Adobe Flash Player

    Installer: installation in the base path.

    2015-05-13 06:53:30-0700 [E] IM: [installation failed: 6]

    2015-05-13 06:53:30-0700 [E] IM: installation failed with error code: 6.

    2015-05-13 06:53:30-0700 [I] IM: - end Journal -

    2015-05-13 07:05:28-0700 [I] IM: - connect start.

    2015-05-13 07:05:28-0700 [I] IM: install all checks pass

    2015-05-13 07:05:28-0700 [I] IM: user lacks all the processes that must be closed.

    2015-05-13 07:05:28-0700 [I] IM: [started install]

    2015-05-13 07:05:31.391 installer [2164:203408]-[__NSArrayM installDidBeginForToken:]: unrecognized selector sent to instance 0x7fafaa5c4600

    2015-05-13 07:05:31.392 installer [2164:203408] < NSXPCConnection: 0x7fafaa5c8ea0 > connection to the service named com.apple.installd: WARNING: Exception caught during the invocation of the received message, a message fall entering and invalidate the connection.

    Exception:-[__NSArrayM installDidBeginForToken:]: unrecognized selector sent to instance 0x7fafaa5c4600

    2015-05-13 07:05:31.408 installer [2164:203402]-[__NSArrayM _finishInstallClientOnMainThreadWithError:]: unrecognized selector sent to instance 0x7fafaa5c4600

    2015-05-13 07:05:31.410 installer [2164:203402] * reason for termination due to an untrapped exception "NSInvalidArgumentException" app,: '-[__NSArrayM _finishInstallClientOnMainThreadWithError:]: unrecognized selector sent to instance 0x7fafaa5c4600'

    First throw call stack:

    (

    0 CoreFoundation 0x00007fff94b0303c __exceptionPreprocess + 172

    1 libobjc. A.dylib 0x00007fff8ba1676e objc_exception_throw + 43

    2 CoreFoundation 0x00007fff94b060ad-[NSObject (NSObject) doesNotRecognizeSelector:] + 205

    3 CoreFoundation 0x00007fff94a4be24 ___forwarding___ + 1028

    4 CoreFoundation 0x00007fff94a4b998 _CF_forwarding_prep_0 + 120

    5 libdispatch.dylib 0x00007fff8ea9c323 _dispatch_call_block_and_release + 12

    6 libdispatch.dylib 0x00007fff8ea97c13 _dispatch_client_callout + 8

    7 libdispatch.dylib 0x00007fff8eaa3cbf _dispatch_main_queue_callback_4CF + 861

    8 CoreFoundation 0x00007fff94a563f9 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9

    CoreFoundation 9 0x00007fff94a1168f __CFRunLoopRun + 2159

    10 CoreFoundation 0x00007fff94a10bd8 CFRunLoopRunSpecific + 296

    11 Foundation 0x00007fff95981a59-[NSRunLoop (NSRunLoop) runMode:beforeDate:] + 278

    12 [NSRunLoop (NSRunLoop) Foundation 0x00007fff959f717f run] + 74

    13 install 0x0000000103177ef4 Installer + 36596

    14 install 0x00000001031781ca Installer + 37322

    15 libdyld.dylib 0x00007fff977b25c9 start + 1

    )

    libc ++ Abi.dylib: ending by to eception exception of type print

    Installer: the Package name is Adobe Flash Player

    Installer: installation in the base path.

    2015-05-13 07:05:35-0700 [E] IM: [installation failed: 6]

    2015-05-13 07:05:35-0700 [E] IM: installation failed with error code: 6.

    2015-05-13 07:05:35-0700 [I] IM: - end Journal -

    2015-05-13 07:33:46-0700 [I] IM: - connect start.

    2015-05-13 07:33:47-0700 [I] IM: install all checks pass

    2015-05-13 07:33:47-0700 [I] IM: user lacks all the processes that must be closed.

    2015-05-13 07:33:47-0700 [I] IM: [started install]

    2015-05-13 07:33:53.798 installer [526:9622]-[__NSArrayM installDidBeginForToken:]: unrecognized selector sent to instance 0x7f964240b080

    2015-05-13 07:33:53.799 installer [526:9622] < NSXPCConnection: 0x7f96424722e0 > connection to the service named com.apple.installd: WARNING: Exception caught during the invocation of the received message, a message fall entering and invalidate the connection.

    Exception:-[__NSArrayM installDidBeginForToken:]: unrecognized selector sent to instance 0x7f964240b080

    2015-05-13 07:33:53.817 installer [526:9587]-[__NSArrayM _finishInstallClientOnMainThreadWithError:]: unrecognized selector sent to instance 0x7f964240b080

    2015-05-13 07:33:53.841 installer [526:9587] * reason for termination due to an untrapped exception "NSInvalidArgumentException" app,: '-[__NSArrayM _finishInstallClientOnMainThreadWithError:]: unrecognized selector sent to instance 0x7f964240b080'

    First throw call stack:

    (

    0 CoreFoundation 0x00007fff98d4c03c __exceptionPreprocess + 172

    1 libobjc. A.dylib 0x00007fff8fc5f76e objc_exception_throw + 43

    2 CoreFoundation 0x00007fff98d4f0ad-[NSObject (NSObject) doesNotRecognizeSelector:] + 205

    3 CoreFoundation 0x00007fff98c94e24 ___forwarding___ + 1028

    4 CoreFoundation 0x00007fff98c94998 _CF_forwarding_prep_0 + 120

    5 libdispatch.dylib 0x00007fff92ce5323 _dispatch_call_block_and_release + 12

    6 libdispatch.dylib 0x00007fff92ce0c13 _dispatch_client_callout + 8

    7 libdispatch.dylib 0x00007fff92ceccbf _dispatch_main_queue_callback_4CF + 861

    8 CoreFoundation 0x00007fff98c9f3f9 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9

    CoreFoundation 9 0x00007fff98c5a68f __CFRunLoopRun + 2159

    10 CoreFoundation 0x00007fff98c59bd8 CFRunLoopRunSpecific + 296

    11 Foundation 0x00007fff99bcaa59-[NSRunLoop (NSRunLoop) runMode:beforeDate:] + 278

    12 [NSRunLoop (NSRunLoop) Foundation 0x00007fff99c4017f run] + 74

    13 install 0x000000010a587ef4 Installer + 36596

    14 install 0x000000010a5881ca Installer + 37322

    15 libdyld.dylib 0x00007fff9b9fb5c9 start + 1

    )

    libc ++ Abi.dylib: ending by to eception exception of type print

    Installer: the Package name is Adobe Flash Player

    Installer: installation in the base path.

    2015-05-13 07:34:12-0700 [E] IM: [installation failed: 6]

    2015-05-13 07:34:12-0700 [E] IM: installation failed with error code: 6.

    2015-05-13 07:34:12-0700 [I] IM: - end Journal -

    install.log

    May 13 09:17:38 < the system name > s-MacBook-Pro - Installer [576] 2.local: JS: Flash Player install: check a volume for.

    May 13 09:17:38 < the system name > s-MacBook-Pro - Installer [576] 2.local: JS: Flash Player install: spent Volume control.

    May 13 09:17:38 < the system name > s-MacBook-Pro - Installer [576] 2.local: product archive Volumes/Flash Player/Install Adobe Flash Player.app/Contents/Resources/Adobe Flash Player.pkg trustLevel = 202

    [May 13 09:17:39 < the system name > s-MacBook-Pro - Installer [576] 2.local:-[IFDInstallController(Private) _buildInstallPlan]: location = file://localhost

    [May 13 09:17:39 < the system name > s-MacBook-Pro - Installer [576] 2.local:-[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Flash%20Player/Install%20Adobe%20Flash%20Player.app/Contents/Res ources/Adobe%20Flash%20Player.pkg#AdobeFlashPlayerComponent.pkg

    May 13 09:17:39 < the system name > s-MacBook-Pro - 2.local installer [576]: set the level of permissions to root for the session

    May 13 09:17:39 < the system name > s-MacBook-Pro - 2.local runner [578]: the administrator authorization.

    May 13 09:17:39 < the system name > s-MacBook-Pro - Installer [576] 2.local: use session PK

    May 13 09:17:39 < the system name > s-MacBook-Pro - Installer [576] 2.local: start the installation:

    May 13 09:17:39 < the system name > s-MacBook-Pro - Installer [576] 2.local: configuration of volume "< name of the system > HD.

    May 13 09:17:39 < the system name > s-MacBook-Pro - Installer [576] 2.local: preparation of disc for the local installation of punt.

    May 13 09:17:39 < the system name > s-MacBook-Pro - 2.local installer [576]: free space on ' < name of the system > HD ": 30,46 GB (30455439360 bytes).

    May 13 09:17:39 < the system name > s-MacBook-Pro - Installer [576] 2.local: create the temporary directory "/ var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T//Install.5763MSeuo".

    May 13 09:17:39 < the system name > s-MacBook-Pro - Installer [576] 2.local: IFPKInstallElement (1 package)

    May 13 09:17:39 < the system name > s-MacBook-Pro - 2.local installer [576]: using the root to IFPKInstallElement permission level

    May 13 09:17:39 < the system name > s-MacBook-Pro - 2.local installed [495]: PackageKit: adding customer PKInstallDaemonClient pid = 576, uid = 0 (/ usr/sbin/Installer)

    May 13 09:17:39 < the system name > s-MacBook-Pro - Installer [576] 2.local: PackageKit: queue set up with specified quality of service framework (utility)

    May 13 09:17:39 < the system name > s-MacBook-Pro - 2.local installed [495]: PackageKit:-----Begin installation -

    May 13 09:17:39 < the system name > s-MacBook-Pro - 2.local installed [495]: PackageKit: application = < 1 packages, destination = PKInstallRequest / >

    May 13 09:17:39 < the system name > s-MacBook-Pro - 2.local installed [495]: PackageKit: packages =)

    "< File://localhost/Volumes/Flash%20Player/Install%20Adobe%20Flash%20Player.app/Contents/Re sources/Adobe%20Flash%20Player.pkg#AdobeFlashPlayerComponent.pkg > PKLeopardPackage.

    )

    May 13 09:17:39 < the system name > s-MacBook-Pro - 2.local installed [495]: PackageKit: customer withdrawal PKInstallDaemonClient pid = 576, uid = 0 (/ usr/sbin/Installer)

    May 13 09:17:39 < the system name > s-MacBook-Pro - Installer [576] 2.local: PackageKit: XPC error in _block_invoke __35-[_PKInstallClientConnection proxy] (Domain = NSCocoaErrorDomain Code error 4099 = "could not communicate with a helper." (The connection to the service named com.apple.installd was struck down this process.) UserInfo = 0x7faec26573d0 {NSDebugDescription = the connection to the service named com.apple.installd has been invalidated this process.})

    May 13 09:17:39 < the system name > s-MacBook-Pro - Installer [576] 2.local: PackageKit: Service connection disabled!

    May 13 09:17:39 < the system name > s-MacBook-Pro - 2.local installed [495]: PackageKit :---Cancelled install.

    May 13 09:17:39 < the system name > s-MacBook-Pro - 2.local installed [495]: PackageKit: runs the inactive tasks

    May 13 09:17:39 < the system name > s-MacBook-Pro - 2.local installed [495]: PackageKit: done with sandbox removals

    Hi joecuv,

    The error is returned by app installer from Apple OS X uses to extract and install the .pkg package files.  I'm not too familiar with the inner workings of the application of the program installation, and after some searching found a user on the Apple Discussion site with a similar error, when trying to install iTunes. This user has managed to install iTunes after the safe boot mode.  When booting in SafeMode Apple prevents some startup items and other third party charging software and performs a check to start the drive.  This could allow the utility to install extract and install the software successfully, therefore, I recommend trying this approach.  It may or may not work.

    Please read the complete instructions for use and/or print them before continuing.

    1. Download and save the installation program offline posted at the bottom of the Installation problems | Flash Player | Mac page in the section "problems".
    2. Disconnect all wired devices that are not essential to the functioning of your computer.
    3. Restart your computer in safe mode, see OS X Yosemite: start in safe modeand log on to the user account with the problem.
      • Start in safe mode will take more time as normal and things look/will not work the same when connected (by graphic example may seem different, wireless/network may not work, etc.).
    4. Proceed with the installation of Flash Player using the installer downloaded in step 1 offline.

    If Flash Player is installed when it is started in safe mode restart as usual (on the same account used in step 3) and ensure that it works in normal mode.

    • Once connected, launch the browser and go to the help page at step 1.
    • Click on the "Check now" button  The widget will display which version of Flash Player is installed.

    If it works, you'll want to determine which startup program or a third-party software interferes with the installation utility so that you can properly install other programs in the future.

    If you get the different, or even the application setup error when you try to install in safe mode, I recommend you contact Apple for assistance that the error comes from their utility application.

    Please post back here if this did or didn't work for you.

    Thank you.

    --

    Maria

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