Failed to start HP G71 - ordered and used recovery DVD-1 0f 2 loads of DVD part way and stops

Daughter in law laptop Specs:

HP G71-329WM

S/N [text removed for privacy] (on the 30 day warranty)

NBR of product. - BD4QV-DFVWY

Intel Celeron 900-4096 mb

BIOS Version - F-10

Problem appeared as start-up blocking, no error message, stops on the Logo Windows appears this active disk then all hard disk activity stops. Pass recovery of various keys F, no difference, no error message. Disk and memory diagnostic all race clean, no errors. Repluged CD/DVD drive several times.

Second symptom. No system of F11 recovery, same symptom, stops after saying system with bar showing the progress of the complete charge of loading. The mouse works but crashes right there with no hard disk activity.

Third Symtom. With the new Windows 7 recovery HP DVD, (just received) following their instructions in the HP support page, no difference, no error message. Loads a few minutes and activity HDD light goes off and this beautiful laptop he just sets with no activity other than the power of light and a white light blue screen with a swirl design in the upper right corner.

I reorganized new recovery discs HP Windows 7 (two) in the hope that it is a defective recovery disc that is the problem. But without display of error messages and diagnostics memory and hard drive running OK I have my doubts if the new DVD will be different.

In other words, I have exausted my knowledge and seeks suggestions and such to help me here. I should have stuck with IBM computers, but they sold to the Chinese for their PC stuff and I am doomed if I will give them my money.

Thanks in advance...

Papa Ray

Hello

This problem can sometimes be resolved by wiping the hard drive first, and then reinstalling the operating system.

Download and install Killdisk on the link below.

http://Software.LSoft.net/KillDiskSuiteFree-Setup.exe

Download and install ImgBurn on the link below.

http://download.CNET.com/ImgBurn/3000-2646_4-10847481.html

Access the application of disc kill you have installed in all programs, open the main folder, then select Bootable Disk creators, then the BACK Bootable CD Creator that will burn the ISO on a blank CD bootable.

During the following process do not worry about all warnings as your recovery DVDs will reformat the HARD drive.

Insert this CD into your PC which is unable to load the operating system properly. Shut down the PC, and then start again to boot from the CD of Killdisk and follow the instructions on the screen to kill disk.

A brief description of the process here is Killdisk.

Use it to wipe the entire hard drive (f10) - ( make sure to include all partitions and then start the process - this may take a few hours!).

When the process is complete, remove the CD of Killdisk, insert the bootable CD from HP that you created earlier, and restart the computer to boot from it. When you see the green check mark, remove the CD and insert your first HP recovery disk.  Then restart your PC to try the installation again.

I hope this helps.

Best wishes

DP - K

Tags: Notebooks

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