Failing utility Portege R500 fingerprint after upgrade to Windows 7

Just, I improved my Portege R500 to Windows 7 (clean install) and downloaded the latest Tosh utilities and install.

When I tried to set up the utility of fingerprints by the registration of fingerprints, I get to the end where I am asked to register the imprint, and then get the message "operation failed. Model duplicate already exists. "

Can anyone help please?

Hello

Seems there is something wrong with the registration of fingerprints for me it looks like the old fingerprints are still present, somewhere in the registry or on the folder of files to HARD drive.

I think you should first remove the traces of fingers and then have to uninstall the software.
After this should clean the registry using a tool like Ccleaner.
Restart the unit. Install the VAP (value added package) and fingerprint software!

I hope this helps!

Tags: Toshiba

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