Failure due to bad blood?

Hello

I bought a motorcycle G to the Peru, and I took it to the Switzerland. In Peru, there are 110V 50 Hz and in Switzerland is 230 v and 50 Hz also.

Is it possible that the PCB received a short circuit and burned when I tried to load it in Switzerland? The charger reads something like 110V-230V 50/60 Hz. And doesen't the phone protection anyway? I ask because they will not fix it for warranty...

Thank you

Hey, thanks for the quick response! And sorry that I give no more details.

What actually happened is that the phone itself as once the battery voltage is low (about 10-12%) An hour later, I plugged it and it got stuck in the boot sequence (it lights up, you see the Motorola Logo and then it switches again and all over again).

He never dropped or had wet, I've only used the original charger, but I noticed it turn off two or three times before it happened.

The phone was less than 5 months, when it broke, so still under warranty so I suspect that my dealer (this isn't the official distributor of Motorola, I live in Lima, Peru) won't Exchange / repair of motorcycle G on warranty. Also, I think its strange that the "technician", said that the PCB has a short circuit, even if she still goes in the boot loop / sequence (see above)

I thought that if the PCB has a short circuit somewhere you would not see the screen turn on and off.

Thanks again!

Tags: Motorola Phones

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