Failure in the printer or ink systems

Similar Questions

• HP Officejet 6600: problem with the printer or ink system

  I have a HP Officejet 6600. I replaced the black cartridge with a new HP black ink cartridge. This message keeps poping up, there is a problem with the printer or ink system. Turn the printer off, then on. If the problem persists, contact HP. It gives me as two solutions. Solution 1: Reset the product. Turn the product off, and then unplug the power cord. Plug in the power cord and then press the key to activate the product. I've done this three times. Second solution: contact HP support note the error code provided in the email (I looked and it does not give me one) then he says, supported to contact Hp. go to: www.hp.com/support. Needless to say that this message keeps appearing on the screen of the printer and I can't do anything with the printer. Can anyone help with an idea? Please, I beg you.

  Hey @popcorn101,

  Welcome to the Forums of HP Support!

  I understand that you get the error "printer failure: there is a problem with the printer or ink system' on the front panel of your HP Officejet 6600 e-all-in-one printer.". Thanks for the troubleshooting steps that you received before reaching out for support, including. Right now, you have completed all the troubleshooting steps available in your efforts to solve this error in accordance with the document of support here. The failure itself is probably due to a failure of the print head. The print head is the part that the cartridges will fit. It controls the "reading" of the cartridges and put the ink on the page. If the print head does not, then the printing within your product system has failed. In this model of printer print head is a non-replaceable. Therefore, the resolution is a replacement of the entire unit.

  I highly recommend at this stage that you contact our Technical Support telephone queue for discover hardware replacement options.

  HP technical support are available by clicking on the following link:

  Contact HP support

  (1) once the page opens, please select the country in which you are located. Then, enter your HP model number on the right.

  (2) choose the 'Contact Support' tab at the top and scroll down to the bottom of the page "HP Support - contact" to fill out the form with your details.

  (3) Once finished, click on the 'Show the Options' icon in the lower right.

  (4) Finally, scroll to the bottom of the page and select 'phone number.' A file number and telephone number will now fill for you.

  I wish you good luck going forward with this!

• ERROR MESSAGE HP6700 - PROBLEM WITH THE PRINTER OR INK SYSTEM CONTACT HP

  I JUST BOUGHT A HP OFFICEJET 6700 (LESS THAN 1 WEEK), THE PROBLEM OF PRINTER OR INK SYSTEM MESSAGE, TURN PRINTER OFF THEN WE IF THE PROBLEM CONTINUES CONTACT HP. IS DISPLAYED ON THE PRINTER SCREEN. I DID EVERYTHING SUGGESTED, AND MORE MORE, BUT THIS CUSTOM MESSAGE CLEARLY.  ALL DIAGNOSES OF THE PRINTER THE PRINTER IS FINE.  THE OPERATING SYSTEM IS WINDOWS 7.

  Mahamoud,
  Your article made a walkthrough basic troubleshooting, ending with the question if the print head is repairable. Because it is not on the 6700, the article isn't really the problem.
  
  Here is the solution I found to this problem:
  I discovered that eliminating all ink cartridges allows the printer at startup (although there is a message saying the missing print cartridges).
  Putting the cartridges in a binary regression revealed that the ink has been bad. (In my case, I only got the message of failure/printer ink when the yellow cartridge was in the printer).
  Replacement of the restored cartridge the printer functionality.
  That's the good news.
  Now the bad news: for HP.
  The generic error message indicates a failure with the printer or the ink system. No differentiation. With the electronics in the cartridges (that the client pays a high price for), looks that HP could not understand how to indicate a cartridge problem. This error message is not only unnecessary, but misleading. The printer indicates only a power reset and then contact HP. There is no indication that he might be a cartridge problem, not to mention what cartridge has failed. By the way, my customer encountered this problem when you replace the color cartridges. The cartridge failed was a new replacement.
  All of the web enabled features, fax, scanning features, print included with this printer are not very useful if the user can't get the dang thing to print.
  Another problem with this printer, is that, even when you only print in b & W, the printer uses little color (ostensibly make Blacks more "BOLD"). Then, finally, a color cartridge will go low or empty, even if only B & W printing. And guess what, you can't continue to print n & B if one of the color cartridges are out of ink. Thus, HP... How is this useful printer in an office environment, where most print tends to be B & W?

  (I would add; the solution in the message of failure/printer ink cartridge cannot fix your problem if, in fact, there are a few default printer. But if the problem is in the ink system, then the troubleshooting cartridge can help you).
  I have posted similar comments on Amazon, for this printer, in the subject line: shame on you, HP.

• "Failure of the printer: there is a problem with the printer or ink system" message

  I get printer error message on my printer Officejet 6700 Premium.  I'm on a Mac OSX 10.9.2.

  I have reset the printer and I tried to update the firmware by the instructions, but he tells me that the device is busy and won't.  The printer is out of warranty but was hardly used - less than 200 printed pages - UGH!

  What can I do else?

  Hi Embie2014,

  Thanks for letting me know you are using the HP cartridges No.

  HP recommends you to use genuine HP cartridges. HP does not guarantee the quality or reliability of cartridge not HP, or filled HP cartridges. If you use genuine HP, the following cartridges no could not solve your problem of print quality.

  A "cartridge problem," "ink cartridge failure," or "Incompatible cartridge" Error Message appears on the all-in-one.

  Printer cannot print black ink or color ink or prints blank Pages.

  This document explains how to clean the print head.

  Thank you.

• the printer says"ink system failure, turn off the printer, then. What can I do?

  I bought new cartridges yesterday and installed them. This is the message I got after that

  Contact the manufacturer of the printer.  Any material support is the manufacturer of the equipment.

• OfficeJet Pro 8600: message "problem with the printer or ink system.

  I replaced the magenta cartridge with a new cartridge genuine HP (end of warranty 2017/01), but now get a message "problem with the printer or the ink system.

  If I restore the old cartridge I get the message that it is empty, but all the other options of the printer are available.

  Online support does not give me any result of solution but suspect there may be a manufacturing error in the new cartridge.

  Does anyone else have this problem or advice?

  Hello
  
  Please click HEREto access the procedure which should solve the problem.

• HP officejet 7612: "There is a problem with the printer or ink system". That is the message, no error code.

  "Is there a problem with the printer or the ink system". The error message. Without error code. Original cartridges.

  HP has a center of service to Puerto Rico, where I live?

  Please tell me there is a solution for this problem.

  In the paper here troubleshooting steps can help resolve the printer ink system message justify Officejet 7612.

• HP Officejet Pro X476dw. Message: problem with the printer or ink system. 0xc6fd0213 error code

  HP Officejet Pro X476dw purchased June 2013.  Windows xp operating system.

  Printer does not.  In a "print order" function, by modem or button copy to printer, gives me the error message: the printer failed.  There is a problem with the printer or the ink system.  0xc6fd0213 error code.

  Sometimes spits out a blank sheet of paper.

  Hi people, as @Bryan_P has said - Please contact the HP support by phone on this error message. The below listed phone numbers...

  http://welcome.HP.com/country/us/en/wwcontact_us.html

  Can you please post back to let us know how you go?

  Thanks, Ciara

• OfficeJet 8600: HP OfficeJet 8600 'problem with the printer or ink system '.

  We have replaced the cartridges (with HP) and now we can print only about 1/2 a page, sometimes 1 page-, then it displays an error, "There is a problem with the printer or the ink system" and the printer should be set and to continue...

  We bought new (2nd series) of the ink cartridges and the same behavior exists.

  It seems to point to a new print head - but those who are more expensive than a new printer.

  Are there other measures I could take to try to resovle?

  I can't find scraps of paper (ie: torn, jam, etc.), nor any excessive ink any where - everything seems pretty clean.

  I removed the print head and cleaned the contacts.  I cleaned the contacts on the ink cartridges. I ran "Clean print head" in the Tools menu (which results in the same error)

  

  There are sometimes up to 3 of these messages "stacked."

  It is died regardless of what was asked of it... ie: print from netowrk, printing via usb, copy color, copy b & w, etc..

  Hello @jassing,

  Thanks for posting in the Forum from HP Support.

  I understand that you are experiencing a recurring error state in your HP Officejet Pro 8600 e-all-in-one printer.  I want to help you with this.  While it is clear that you have tried most of the recommended troubleshooting steps, I have some additional suggestions that might help.

  HP article presents common troubleshooting steps in order.  You can give these another shot before trying the more intensive step that I have in mind.

  If you have tried all of the above and your problem persists, click here to check the status of your printer warranty.  If your printer is currently under warranty, please call our technical support in 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

  http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  If your printer is NOT IN WARRANTY, try the following:

  Get ready to clean the print head

• Problem with printer or ink system failure

  I have a HP Officejet 6600, and I get this message:

  "There is a problem with the printer or ink system.  Turn the printer off, then on.  If the problem persists, contact HP. »

  Well, I did it.  I have also run the hardware diagnostic tool, which had me unplug the printer and turn it back on, and I did it a couple of times.  I always get the error message.  I also took printhead of the printer and put back them in.  Does anyone have a solution that might be able to share with me for this problem?

  Thank you

  Melinda

  My problem was solved by the link in the first reaction after my post. I tried power downs and plug the tire, but following this post EXACTLY... worked. The method of pulling on the power cord of the printer with it cleared the error message and everything has worked perfectly since

• Designjet T520: Designjet T520: failure of the printer

  Had Designjet T520 about 18 months. Use it only for printing large format on roll paper. Error message: the printer failed. "There is a problem with the printer or ink system. Turn the printer off, then on. If the problem persists, contact HP. »

  Have made the procedure "on - off" several times including disconnect, allowing the printer to sit idle and then plug it in, turn on and still the same problem. I also removed and checked each ink cartridge and cannot detect all problems.

  Remove all the ink cartridges and turn on the plotter.  When he asks the ink, put them in one at a time and see if the error is displayed when only one of the ink cartridges installed.

• HP Officejet Pro 8610: Error code problem with printer or ink system

  sent a fax Monday very well and now I'm going to use printer & fax to search for these words in the window:

  "There is a problem with the printer or ink system. Stop printer, then if the problem continues contact HP. »

  I had done this several times as well as other things that HP troubleshooting suggested.

  Hi @MrsQT,

  I see that you get an error on the printer or ink system and made the suggested troubleshooting already. I'd be happy to help and find a document for you to review to make sure that you have tried everything: HP OfficeJet Printers - resolve the error 'Problem with ink system'.

  If the problem persists, I suggest to call the hotline to see if you may be able to get a discount on a newer model, or replace your printer if it is under warranty still. HP printers usually have a warranty of 1 year from the date of purchase, you can check the warranty using the following if you wish; guarantee cheque.

  If however the recommended solutions solve the issue please click on accept as Solution on this post so that others can find what worked for you.

  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on options contact HP - click Get phone number

  File number and phone number are displayed.

  I hope this helps.

• Photosmart C7280 all-in-one printer error ink system failure 0xc18a0001

  Photosmart C7280 all-in-one printer error ink system failure 0xc18a0001

  How can I solve this problem?

  Other suggestions for this problem has not worked for me, but the info at this link on how to reset the computer worked! I thought I was headed to the store to buy a new printer, but this fixed.

  http://www.CCL-La.com/blog/index.php/HP-Photosmart-ink-system-failure-1/

• HP6830: Failure of the print queue

  HP replaced my 6830 due to failure of the print head. New printer works proud desktop using Vista. Previuosly I could print from my laptop wireless as well, but it's time the print queue says printing, fails to print and return to errot impression. I know that thw laptop is connected to the printer thr and I even can it ping ipconfig without problem. I have been through software support, and to the low load options hear everything without any result. I am now confused.

  Hi @3391816Sablenip,.

  I read your post and see that the replacement printer is wireless print on the Windows Vista-based computer, but not the laptop running Windows 7. I will definitely do my best to help you.

  If you have a valid IP address for the printer, then try and access the Web built-in to the printer server.
  Type the IPv4 address in the address bar of your web browser. (Internet Explorer) It to load the page.

  You mentioned that you can test the printer, just to check a real contact, check the network IPv4 address on the computer to see if the first 3 sets of numbers match the IPv4 of the printer address.

  Press the Windows and R key at the same time, to show the command line run, type cmd, then type Ipconfig.
  Check the IPv4 address.
  Now, check the IPv4 address for the printer.
  If this isn't the case, then the printer and the computer are not on the same network.

  Do the first 3 sets of numbers match?

  Check the address IPv4 of the computer to verify that it matches the IPv4 of the printer address.
  Printers and devices, right click on the printer, on the left, click printer properties, select the Ports tab, click on Configure Port.
  If they do not match and then close the window configure the Port and click on create a port and follow the instructions in the wizard.

  Type the IPv4 address.
  Make sure the printer is online.

  Test the printer. If creating the new port doesn't work, run the Add Printer Wizard.

  If you're still having problems, download and run the print and Scan Doctor, he will diagnose the problem and could solve it automatically.

  What were the results when you ran the Print and Scan Doctor? (she print or scan, error messages)

  If the problem persists, try the following steps to see if it will be useful. HP printers - print jobs stuck in the print queue (Windows).

  If you appreciate my efforts, please click on the "Thumbs up" button below.

  If you have any questions, please let me know what steps you have taken and the results. Thank you.

• Printer HP Photosmart C6150 all-in-One. The Error Message ink system failure, error: 0xc18a0001

  I have a HP; hotosmart C6150 all-in-One printer. My magenta ink cartridge ran out of ink. Several days passed and I would like to select print using only black ink cartridge. Now my printer has stopped working. I now get the message ink system failure, error: 0xc18a0001. Just in from a new cartridge HP magenta ink and installed but I keep getting the consignment: ink system failure, error: 0xc18a0001. How can I get my printer working again?

  [Personal information]

  The printer service: to replace. If it's under warranty we achieve for you if you call 1800-474-6836. If you are not in the warranty, we offer a few solutions for you. We always have available agents. Please call anytime.

  When a solution is found, please indicate the position that solves your problem.

  If I have solved your problem, please do not hesitate to provide laurels and make sure that you mark this thread as provided solution!
  Although I work for HP, my messages and responses are my own opinion and not of HP