Failure of Hotmail - compromised account and cannot reset the password. The server is down, and the moderators are not admit it?

DEAR MODERATOR, PLEASE READ THIS EMAIL CAREFULLY, IN ORDER TO AVOID THAT SUGGESTS A SOLUTION, I HAVE TRIED SEVERAL TIMES.

I tried for five days to access my hotmail without success. Wednesday, December 14 I accessed my account the morning normally. However, in the afternoon, I found that my account has been blocked, apparently due to receive a large amount of spam. I followed the link in the window that asked me to provide a mobile number, so a code can be sent to me, and I would then be able to unlock the account. I provide my number, but received no codes for this date.

I then entered the hotmail Help Center and asked a question asking for my account to be unblocked. I got a response the next day, saying the account was then unblocked and I could use it normally. However, I was unpleasantly surprised to discover that I couldn't open my hotmail, my password was not recognized. I tried to reset my password, but if you follow a link sent to an alternative email, every time since Thursday, the result was a page saying:

There is a temporary problem

There is a temporary problem with the service. Please try again. If you continue to receive this message, try again later.

I tried to reset my password more than 10 times in the last four days and nothing. I tried different browsers, tried to optimize the browsers, tried five different computers - AND NOTHING.

I reported this problem on several occasions in the Help Center, but I got repetitive suggestions or 'solutions' that didn't work. Whenever I post an entry in my open question, I get the same suggestions over and over again. I realized that I'm only receive automated messages, and that no one really looking to my problem to offer assistance of effetive.

Can anyone help me please with a decent and effective action?

S ' Please don't ask if I tried different browsers, if I optimized browsers or if I tried other computers. I tried all of these options.

S ' Please don't tell me reset the password. Your system says "there is a temporary problem" every time it has been 4 days, so it is not temporary, of course.

-I would like someone to reset my password for me and send me a link to open my email. I have to open my email! I used it for over 14 years now, and this has never happened before!

Please do not ignore this. Read it carefully and help me!

Moreover, the account in question is the * address email is removed from the privacy *.

Hi annao,.

I don't know if you've already been on this link, but just in case, please see below:

http://explore.live.com/Windows-Live-Hotmail-hacked-account-FAQ

Also, as Windows Live has it's own Forum I'd followed with your other thread you posted in for assistance.

Thank you!

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