Failure of laptop on startup after windows live update automatically rebooted the computer to install updates.

Hello

I have an Acer Aspire 5315 with Vista installed on it. It will now not load since the update live windows rebooted the computer last week.

When the computer is turned on, it loads a page saying Windows Error Recovery. under the present is said: could not start windows. a recent hardware or software change might be the cause. to solve the problem: 1 insert the windows installation disc, and then restart the computer, 2. choose your language settings and then click on 'next', 3 click on "repair your computer".

then he said, other options: If food was interuppted when booting, choose start windows normally. It then gives the other options such as safe mose and last known good configuration.

I tried selecting start windows normally and safe mode, but it just goes to the windows boot manager with: cannot start windows. a recent hardware or software change might be the cause. to solve the problem: 1 insert the windows installation disc, and then restart the computer, 2. choose your language settings and then click on 'next', 3 click on "repair your computer".

under the heading it says: If you do not have the disc to contact your computer manafacturer or the system administrator for assistance.

and then there: file: ntoskrnl.exe, status: 0xc0000098, Info: windows failed to load because a required file is missing or damaged

I hope that you will be able to give me a little help because I do not have the windows installation disc. I'm pretty much at my wits end now and start to pull on my hair!

 

Restore point:

Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

Try a restore of the system once, to choose a Restore Point prior to your problem...

Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

If restore work not and you do not have a Vista DVD from Microsoft, do a repair disc to do a Startup Repair:

Download the ISO on the link provided and make a record of repair time it starts.

Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

When you have changed that, insert the Bootable disk you did in the drive and reboot.

http://www.bleepingcomputer.com/tutorials/tutorial148.html

Link above shows what the process looks like and a manual, it load the repair options.

NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

Read all the info on the website on how to create and use it.

http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

ISO Burner: http://www.snapfiles.com/get/active-isoburner.html

It's a very good Vista startup repair disk.

You can do a system restart tool, system, etc it restore.

It is NOT a disc of resettlement.

And the 32-bit is what normally comes on a computer, unless 64-bit.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

How to get Vista recovery Media or the Vista recovery Partition on your computer back to factory settings.

There is no Vista free download legal available.

Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

Normally, they do this for a cost of $ small.

In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

Normally, you have to press F10 or F11 at startup to start the recovery process...

Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

If the above does not she, transfer your question in Forum Windows Update:

Windows Update Forum:

You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

When you repost here, kindly include the Error Codes, and exactly what is happening when you try to update.

In this way, you will receive the best help.

See you soon.

See you soon. Mick Murphy - Microsoft partner

Tags: Windows

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