Failure, then the installation program is underway

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  To resolve the above error message, follow the procedures below.

  a. close all open windows and programs.

  b. Click Start and then click Run. The Run dialog box is displayed.

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  d. the System Configuration utility appears. Click BOOT. INI, check the "/ SAFEBOOT" option, and then click OK.

  

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  h. once the uninstall is complete, close the control panel and open windows explore.

  i. in Windows Explorer, click on TOOLS, then Folder Options. In Folder Options, click the view tab and choose the option view the hidden files and folders, under Advanced Options. Also, uncheck Hide extensions of the file types that you want to know. Click on apply, then OK.

  j. in Windows Explorer, navigate to the folder C:\Program Creative , while C: is the drive where the software is installed and remove subfolders associated with the software you are trying to uninstall. If you have a single creative hardware, you can remove the creative brief.

  j. in Windows Explorer, look for C:\Program InstallShield Installation Information------folder. In this folder, you will see strange named directories that contain information about the installation of the application and the material / uninstall information.

  

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