Failure to Assistant Installation C4780 with win7 64-bit

New dell Inspiron 5040 win7 64-bit home premium service pack 1. Fix the USB, printer concludes "c4700 family" then says 'driver not found problem' (why not Hat in Win7 anyway?).

Download drivers basic and full of either uncompressed, then fails saying HP.

"

Signature of the problem:

Problem event name: APPCRASH

Application name: Setup.exe_HP Installer

Application version: 14.0.301.0

Application timestamp: 4b 614229

Fault Module name: Setup.exe

Fault Module Version: 14.0.301.0

Timestamp of Module error: 4b 614229

Exception code: c0000094

Exception offset: 00098e1b

OS version: 6.1.7601.2.1.0.768.3

Locale ID: 2057

Additional information 1: 0a9e

More information 2: 0a9e372d3b4ad19135b953a78882e789

Additional information 3: 0a9e

"Additional information 4: 0a9e372d3b4ad19135b953a78882e789.

Help!

Hi davidHarr,

Once the extracted program you can find in the following C:\Users\PC Name\AppData\Local\Temp\7z location? Example: 7zS4ED0. Once you find the extracted installer you should be able to run the Setup.exe file to install your printer. Let me know if you need assistance?

FYI - easier to access this directory Temp is to type folder in the find programs and files.

Tags: HP Printers

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