failure to communicate with the image drum?

My m175nw is only 2 weeks... Everything worked great until I did the Firmware update.  Now, I get the following error and I think I printed only one (1) page since I bought this thing

10.0004 power error
10.1004 supply memory error

There is a failure to communicate with the imaging drum.

The update of the firmware was "2012-08-27, Version: 20120806, 10.28 M" and the error message

10.0004 power error
10.1004 supply memory error

is the display on the printer control panel.   I was running Windows 7 (64 bit) at the time of installation, but I also have a system dual boot and can run MAC EVALUATE which the same message after restarting the printer.  Even with the computer turned off the M175nw displays the same error message.  As stated earlier, the printer is only 2 weeks, I think that I've printed 2 pages (with no problems) and the above-mentioned error did not appear after the update of the Firmware... I tried a reset to the default settings, but unfortunately that has no effect when the firmware has been updated.

Tags: HP Printers

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