Fake phone call from 424-253-4445

Hello James,.

I would really appreciate your insight to a phone call that I received concerning malicious information, I was told, on my computer.

Naturally, I am very curious when I receive a call on my phone number at home of an unknown number. The woman I spoke to said she is a representative for windows and asked me to go on my computer to erase the harmful activity. I explained my concern about my concern, thinking it might be a scam of some kind.

She gave me this number 424-253-4445, reassure me is it windows technical support. I noticed that I have more 2 500 kinds of activity which is harmful for my system.

Can you please tell me if you know something of this type of service through windows team support?

Thank you

Beth

Separated from: https://answers.Microsoft.com/en-us/Windows/Forum/windows_8-windows_install/Windows-81-Preview-questions/ace82704-1032-4539-95f2-7d1d1f25a43c

It's absolutely a scam!  No company like Microsoft, Apple, Dell or anyone else call you for any reason unless you call them.

There's a certain phone scams going on right now and if you have the caller ID, just look at the display and if you see "Microsoft" or if it is "Private" and that the appellant represents a computer company, ignore the call.

There are web sites that publish the fake pop-up messages indicating that your computer has problems and a scanner.  NEVER, NEVER, NEVER, cela!

Windows 8/8.1 already has an anti-virus/anti-spyware program (Windows Defender) If you are not using anything else and it will cover you.  I tested Microsoft Security Essentials (now called Windows Defender in Windows 8) for about three years and sometimes, if you get a web page infected, the web page is displayed as an empty and your web browser automatically updates your home page with a warning displayed.  It does not work.

If you get a pop-up message that stays on the screen as mentioned previously, DO NOT click on it.  Press CTRL + ALT + DEL and bring up the Task Manager and close all programs that appear as running.  You can see the web browser nearby.  Then you can close the Task Manager and open IE and if he asks me to restore your last session, say NO and go to the home page.  You'll be fine right there.  The pop ups are called "diversions" and locks your system.

Windows 8/8.1 will clean and optimize itself if you let on and intact for about 5 minutes.  You will see the 'Flag' icon change a flag with a clock which means that it runs Windows updates, disk cleanup, Disk Defrag, and update/analysis of Windows Defender itself.  You don't have to do anything.

Tags: Windows

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