False statements to contact me.

I tried to contact the Apple Support in Hong Kong for a few days to try to reset my iCloud keychain as it was locked.  In fact, I called before and you promised to unlock it but did not.

This time, after the implementation of multiple appointments phone for them to remember, whenever Apple respond back saying they tried to call back me but was unable to reach me or the phone went to voice mail.  I have not received any calls or voicemail recording.  I check my phone several times and calls are directed by fine.  It seems obvious to me Apple support in Hong KONG are lying on contact me in return?  What controls you have in place to solve these problems?

This is a user to user support forum. Apple does not here. No one here can help you, you will need to get in touch with Apple.

Tags: iCloud

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