FAQ (24): SDM won't install after upgrade to win 8

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• My system is XP SP3. I have MSOffice 2003 SP3. I have 28 updates for Office that won't install after many attempts and a "FixIt" run or two from Microsoft.

  My system is XP SP3. I have MSOffice 2003 SP3. I have 28 updates for Office that won't install after many attempts and a "FixIt" run or two from Microsoft. That this has something to do with the .net framework 4.0 or something? I used Windows update, and then update Microsoft, all this without success.

  If the fixit does not resolve the problem, read the article:

  How to troubleshoot incidents to update your installation of Office on the Office Update Web site
  http://support.Microsoft.com/kb/304498

• Satellite L755-M1M3 driver sound problem after upgrade to win 10

  Salvation;
  I have problem with audio driver Toshiba Satellite L755-M1M3 after upgrade to win 10, the sound does not normally work in YouTube or Facebook even when I play the video files from my computer it is dug into the sound or noise goes, I update the driver but not help, can you help me please, I have Toshiba backup files how can I restore it?

  Inability of Toshiba to make the solution, always shocks me. !!! ???

• Latitude E5520 Audio problems after upgrade to win 10

  I have audio problems after upgrade to win 10 64-bit.

  Dell Latitude E5520 IDT 92HDxxx HD Audio
  Hardware ID:
  HDAUDIO\FUNC_01 & VEN_111D & DEV_76E7 & SUBSYS_1028049A & REV_1001
  HDAUDIO\FUNC_01 & VEN_111D & DEV_76E7 & SUBSYS_1028049A

  (1) if I use the built-in driver to Win 10 ("high definition Audio Device") I hear speakers/headphones and switching between the speakers and the works of helmet very well but my laptop computer microphone does not work ("not connected").

  (2) if I use the latest Dell driver (IDT 92HDxxx HD Audio Driver) I hear initially via speakers, but as soon as I plug in headphones I can't switch back to the speakers (i.e. switching between the speakers and the headphones does not work) and my laptop computer microphone works.

  I would be happy to provide more information and help to debug.

  To a Microsoft Community Forum, I received the following reply from Rob Brown - Microsoft MVP:

  *************************************************************************
  Hello
  AS OEM Dell is responsible for the good operation of the equipment both
  and Windows. Check their documentation online with Dell Support, and
  drivers and ask questions in the forums about known problems. Make sure that you are
  Run the latest version of the BIOS, chipset and drivers.
  I hope this helps.
  *************************************************************************

  I understand that the Latitude E5520 does not appear on the Dell "Computers tested for upgrade to Windows 10" list... However I was hoping maybe Dell could find in the goodness of their hearts to a updated driver IDT 92HDxxx... pretty please?

  Thank you
  John D.

  johnsdagg

  AS OEM Dell is responsible for the good operation of the equipment both
  and Windows.

  Hi, John. It's quite nervous of a member of the MS forum say that Dell is responsible to operate Windows. It wasn't Dell but MS who claims that Win10 has most of the necessary drivers and if not then the drivers Win7 and Win8.1 would work.

  johnsdagg

  I was hoping that maybe Dell could find in the goodness of their hearts to a updated driver IDT 92HDxxx... pretty please?

  I doubt that it is possible for two reasons. Dell went from IDT Realtek as the audio seller so probably not more a a contract with IDT, if IDT even exist anymore. A year ago IDT was acquired by another company. I do not know its current status, but it is sure that the acquiring company will not be upgrading old software IDT. Reference Dell itself does not write the audio drivers. Even when IDT was the seller I believe that Win7 drivers are the final versions - no version 8 or 8.1 I think.

  johnsdagg

  If I use the built-in driver to Win 10 ("high definition Audio Device") I hear speakers/headphones and switching between the speakers and the works of helmet very well but my laptop computer microphone does not work ("not connected").

  The native Windows audio driver can't stand struggling external mic. It is a MS 'known problem '. MS must implement a decision-making support, but there is no indication that it will be. Meanwhile, you have two workaround solutions. You can switch backwards between the natives and the IDT drivers. At some point Win10 could leave the IDT driver works correctly. Or get an outlet cheap usb audio to the microphone. Struggling running out-audio driver usb Windows native usb and so dependent no driver IDT.

• FAQ (25): SDM offers to install SoftPaqs that are already installed.

  
  

  SDM is based on SSM-compliance to detect the version of already installed SoftPaqs. Needless to say that, if there are errors in the file CVA SSM-compliance then SDM may not report the State installed the affected SoftPaqs. This will manifest itself as one of the following:

  1. A reported SoftPaq not installed over and over again.
  2. A reported SoftPaq having himself as the update.

  Note: given that SDM installs the SoftPaqs silently (no dialog boxes with all default values) accepted, any error messages that hint at what the problem might be also will not appear. In this case, try to install the SoftPaq manually in folllwing instructions on this post:

  /T5/HP-SoftPaq-Download-Manager/FAQ-18-what-should-I-do-if-a-SoftPaq-does-not-install/m-p/2414809#M341

  Important note: in some cases, a reboot is required to complete the SoftPaq installation. Before you continue, please restart and rerun the SDM.

  If you want confirmation that the a specific SoftPaq may have trouble with SSM-compliance, please send MDS support team, a newspaper SDM of the session after finishing SDM file tries to install the SoftPaq in question and they can do.

  However, this only expertise team being with SDM technical issues and not individual SoftPaqs which are released by a completely different entity, they will ask you to declare the SoftPaqs complained to HP support.

  To report problems with individual SoftPaq SSM-compliance, please contact HP support at http://welcome.hp.com/country/us/en/wwcontact_us.html

• 8500 a909n all-in-one: could not find a way to install the HP Solution Center after upgrade to win 10

  Grateful for help in finding a way to install the HP Solution Center after upgrade win10.  The installation CD original will not auto-run and when seteup.exe forced to run from the DVD, offers 'output' as the only item on the menu.  The HP support web site offers only the "HP Print and Scan Doctor for Windows" I have installed and tried to run several times.  Pretty frustrating.  Prints OK from normal applications, but am really struggling to analyze.  Any help appreciated.

  I have a 8610 who worked during the first weeks perfectly under windows 8.1.

  After the Win 10 update, it does not work.  The installer who "sees" the printer on the wireless network, impossible to install drivers or programs.

  Hate to say it, but I think we're out of luck until HP fixed their software.

  Very ironic because they don't have that tell of these printers are compatible with Windows 10 messages.  Technically, that's true; It is their software that isn't.

• Cool eco does not activate the Portege Z10T after upgrading to Win 8.1

  I mainly use my Ultrabook plugged in power & after upgrade to 8.1 Win Win 8 the "Eco-Office" is no longer active, constantly charge the battery to 100% when it should be 80%. I discharged the battery up to 10% and then active eco-responsible, but without success.

  Anyone have a solution please?

  First question:
  After the upgrade of Windows 8 to 8.1 Windows did you download the installation drivers Toshiba and such software mentioned in the installation instructions located on the Toshiba UE driver page?

  Its very important to install and update the Toshiba Utilities to get a good Win 8.1 working system.

• Satellite L855 - FN buttons do not work after upgrading to Win 8

  Hi all... I had updated my Windows 8 Satellite and I followed the instruction guide.
  After the update the fn keys do not work correctly:

  I can't adjust brightness Display
  I can't use the multimedia shortcut
  I can't turn the volume
  I can't set power button wifi bluetooth, but only switch to airplane mode

  Thank you

  Hello

  Have you installed the upgrade wizard to win 8?
  The upgrade wizard to win 8 allows you to get all the drivers Win 8.

  In General, the FN buttons are controlled by VAP (value added package)

  > I can't switch Bluetooth Wi - Fi, but only switch to airplane mode
  Air airplane mode disables the BT and WLan as well, that's how it works in Win 8

• No output micro HDMI after upgrading to Win 8.1

  My new Yoga 2 Pro has a secondary display connected via micro HDMI port. He first worked as a charm. But after upgrading to new Windows 8.1 (this is done automatically) it is no longer produced anything to micro HDMI port. Display and the cable is fully functional. But even if the screen is turned on, the computer is unable to save and apparently it cannot display anything. Micro HDMI port seems to be non-existent.

  After upgrade of windows, I tried to uninstall / reinstall the display driver. I also upgraded to Win 8.1 Intel drivers versions found on the support site of Lenovo (including the BIOS display driver Intel HD 4400 15.33.18.64.3496 and chipset 9.4.0.1026, 76CN38). But nothing seems to work.

  A solution in the forum is to change the cable, but I think that there is no sense here that the cable worked perfectly until the upgrade.

  Can anyone suggest a solution?

  Lenovo: Is there a driver for Intel version 15.36.0.3652 on the Intel Web site. However, there is a blockage on the pilot, you need to install own Lenovo driver downloads. Can you check if this solves the problem?

  Sorry, a new cable solves the problem

• T430s and create recovery media after upgrade to win 8 Win 7

  Is it possible to create a recovery media after upgrade to Windows 8 of a factory installed Windows 7?

  You do before the upgrade.
  NO.

• Pavilion P6130F blue screen after upgrade to Win 7 because of the NVIDIA graphic card

  My computer was working fine under Vista 64-bit. I got the upgrade CD Win 7 64 bit. The installation went well. But after a few days I get BSOD. The computer hangs at random: opening Visual Studio or even open a folder. The graphics card shows as NVidia GeForce 9100 in the Device Manager. I downloaded and installed the latest driver from HP site. That did not help. Then I installed the latest driver from NVidia site itself; This file is named: 195.62_desktop_win7_winvista_64bit_english_whql.exe, but that did not help either one.

  Taskbark of the window has a message that 'graphic NVIdia has stopped working"and then recommend downloading drivers.

  I used the program "WhoCrashed" and that's what he said:

  Crash dump directory: C:\Windows\Minidump

  Dumps are enabled on your computer.

  Saturday, November 28, 2009 16:12:22 crashed your computer
  This was probably caused by the following module: nvlddmkm.sys
  Bug check code: 0 x 116 (0xFFFFF8801013E230, 0xFFFFFA80074ED4E0, 0 x 2, 0 x 0)
  Error: VIDEO_TDR_ERROR
  Empty the file: C:\Windows\Minidump\112809-25646-01.dmp
  file path: C:\Windows\system32\drivers\nvlddmkm.sys
  product: NVIDIA Windows Kernel Mode Driver, Version 195.62
  company: NVIDIA Corporation
  Description: NVIDIA Windows Kernel Mode Driver, Version 195.62

  Help, please. I don't want to spend hours either roll back to Vista or reformat and start over. It is losing too much of my time.

  Thank you!

  Install this hotfix

  http://support.Microsoft.com/kb/976972

• HP 450-011: delete the recovery partition after upgrade to win 10?

  I have a new HP 450-011 and it came with Win 8.1 and the recovery with the letter D: drive partition.  I did the upgrade to windows 10.  I made a set of recovery DVD for win installation 8.1.  Is there a reason for me not to delete the D: drive and replace it with my information?  I seriously doubt I'll want to roll back to 8.1 Win.

  Greetings,

  Have you tested the Win 8.1 HP Recovery disks before installing Win 10?

  A question is: If you need technical assistance from HP tech for a possible hardware problem. HP normally requires that the factory installed operating system to take in charge. This policy of HP may have changed during the upgrade to win 10. I do not suspect.

  You can export the recovery, Partition because it will not work now in any case.

  But you need a way to go back to win 8.1 when you need HP warranty support.

  Since you have already upgraded to Win 10, the only way to check the recovery of 8.1 Win disks is to use them and start all over again. Or the support of disks/USB recovery HP Win 8.1 on a new equivalent or larger HDD or SSD. A good installation means that you have now the factory install on this disk.

  It's a lot of work.

  The problem of guaranteed support is your problem.

  I have eliminated this problem by installing Win 10 on a new SSD. I have HP Win 8.1 on a separate SSD and win 10 on a different SSD. Possible guarantee problem solution means earn 8.1 running on HP SSD factory to check the problem of winning 10 SSD.

  Hemdani

• Blue screen after upgrading to Win 8.1 - Satellite C850 - 17G

  A year ago, I bought a Satellite C850 - 17 G (PSKCCE) with Windows 7 pre-installed. For a small fee, I upgraded to Win 8. Worked well.

  In November 2013, I wanted to do the free update to Win8.1. There I estimated at 2.5 months and a lot of reading on the forums to complete the upgrade to 8.1 Win. Everything worked fine for about 3 weeks.

  Can I get some updated windows up-to-date pressed, restarted the laptop and it ended the history of success.
  Blue screen and I had this option was to force back to the factory settings.
  So here I am again with Windows 7.

  On the Toshiba site, I see now that my model of laptop, Satellite C850 with part No. PSKCCE is not a model of support for the update 8.1 Win. Can someone tell me why?

  It will support in the future?

  > On the Toshiba site, I see now that my model of laptop, Satellite C850 with part No. PSKCCE is not a model of support for the update 8.1 Win

  Hmm, I guess you're wrong because on the Toshiba UE driver page I could find drivers Windows 8.1 for the Satellite C850 PSKCCE
  http://www.Toshiba.EU/innovation/download_drivers_bios.jsp

  BSOD issues are really bothersome, because this can happen due to hardware malfunction or also due to problems of system or driver.
  Same 3rd party software could affect systems

  That's why it very difficult to say what might cause this problem without checks unique pieces, the pilot, and the reporting system.

• Satellite P850 - 057 Webcam does not not after upgrade to win 8.1 pro

  the webcam was working fine until what the windows upgrade to Win 8.1 pro, the webcam is not displayed in Device Manager. BIOS definition OK, I could not find a driver for TOSHIBA WEBCAM HD for windows 8.1 pro, please help

  Hello

  The Windows 8.1 does not require driver external webcam.
  Usually, the webcam driver is part of the Win 8.1 system and so the webcam should be recognized automatically.

  To my knowledge, the webcam is connected to the USB controller. You have a few unknown devices (USB devices) in Device Manager with yellow exclamation?

  By the way: you would update the BIOS to the latest State and system of Toshiba driver to win 8.1 installed?

• Error number: 0x8024400A after upgrade to WIN XP...

  Reception [error number: 0x8024400A] after recording of WIN XP for updates reviews... What is the work around from a fresh install of WIN XP Pro?

  Hello

  Try the methods provided and check whether the problem is resolved.
   
  Method 1:
  Check out the link and follow the steps.
  
  Cannot install updates from Windows Update, Microsoft Update, or by using the auto update after a repair of Windows XP, or after you install Windows XP SP3 immediately after a clean installation of Windows XP SP2.
  http://support.Microsoft.com/kb/943144
   
  Method 2:
  You can also visit this link and follow the steps.
  
  Temporary connection related errors may occur when you use Windows Update or Microsoft Update
  http://support.Microsoft.com/kb/836941