fax problems

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• Officejet pro 8600 digital fax problem

  Implementation has gone well, the new computer.  Met an acknowledgment of digital fax problem and somehow disabled.  Now the incoming fax print rather than stored as digital faxes.

  Help instructions are wrong.  You will need to re - turn on the digital backup function.  Help please!

  Windows 7, Lenovo thinkpad, using the USB connection.

  Hi @PennyDog1 ,

  Thank you for taking time in your day to ask this question on the HP Forums today!

  From your post, I can understand you have problems, get the set-up again digital fax.

  Here is a step by step guide to help out you! Setting up digital fax HP to save received faxes on your computer

  Let me know if it helps.

• HP Envy 7640: Fax problem

  Whenever I try to fax, it first fax from my phone at home, creating a busy... signal help

  Hello @Fijilee , welcome to the forums!

  I read on fax problems you are facing your 7640 craving and I wanted to share my ideas with you.

  I suggest checking out the user's manual, go to page 111 and solve the problems of the fax, according to the instructions. If problems continue, call HP Technical Support directly to see what are the options for your printer from here.

  User manual - Envy 7640 p. 111

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  

• How to solve the single FAX problems

  After HP8600 is installed, what impression the network always goes to FAX instead of the printer. How to solve the single FAX problems

  Hello jim3258and welcome to the Forums of HP, I hope you enjoy your experience!

  I see that you have problems printing and fax.  I'd love to try to help you, but I need some information first. I'm a link some HP Support documents below that will show you how to find the number for your product. In addition, please indicate what operating system you are using. In addition, if you are using Windows, please indicate if your operating system is 32-bit or 64-bit. With this information and the product number we provide you with accurate information.

  How can I find my model number or product number?
  Mac OS X: how to find which Mac OS X Version is on my computer?
  Operating system Windows am I running?
  Is the Version of Windows on my computer 32-bit or 64-bit?

  Please let me know what you find.  Thanks for posting on the HP Forums!

• reception of a fax problems

  In windows 7 Home Edition premium, I can send a fax if I pick up my phone line. I can't always receive a fax. He said that my line is busy. How do fix you this?

  Hello

  You can connect the modem to a fax only. You must also make sure that your computer (or your external fax modem) is connected to an analog phone line, and that the phone line has a dial tone so that you can place and receive phone or fax calls.

  Please follow the steps in the links.

  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-fax-problems (Also applies to Windows 7)

  http://Windows.Microsoft.com/en-us/Windows7/set-up-your-computer-to-send-and-receive-faxes

  http://Windows.Microsoft.com/en-us/Windows7/send-a-fax-with-Windows-fax-and-scan

• Photosmart 7520 fax problems, how to send multiple pages through this fax printer all in one

  New to wireless, fax, copier, scanner 7520 printer.  3310 previously.  No problem sending faxes with this one.  Have problems with the shipment of several pages on the 7520.  Can someone give me a step by step process.  Suspect I need to use the Document bin vs sdanner screen, but do not know how to proceed and unlike 3310 no guide printed to show how to do this.  Help!  Please, I beg you!

  Hello

  Indeed, you sjould use the ADF to send multiple pages, you can follow the send a fax from the ADF below:

  http://support.HP.com/us-en/document/c03415549

  In addition, you will find the user guide in the following link:

  http://h10032.www1.HP.com/CTG/manual/c03456524.PDF

  Shlomi

• printer/fax problems

  I have a HP Officejet 4500 desktop computer.  I just removed my computer laptop and installed again.  I try to print a signed photo of T-Mobile, but when the image comes up and I click on print the fax box goes up and I can't get the image to print.  I've never implemented the part of fax this printer because I have no idea what type of plug to use so why don't keep coming fax box?

  Hey Ray,

  I see that you experience a problem where the Fax driver for the 4500 appears when you try to print from your computer.  What is the operating system of the computer you are using with your Officejet 4500?

  If you are using a Windows PC:

  • Open the file devices and printers (printers and faxes on some older Windows OS')
  • Right-click on the 4500 installed in this folder
  • Hover over the set as default option and check to see which option is checked (Officejet 4500 or Officejet 4500-Fax)

  If the Fax driver is the default value, then it will pull up the Fax driver when you try to print.

  Jason

• OfficeJet 4500 fax problems. Document feeder will not work correctly.

  Hello, I hope all are well.

  I have a cable for Officejet 4500 all-in-One.  For some reason, he was acting kind of odd.  One of my friends wanted to fax documents.  I turned on the printer waiting to happen to him.  This thing suddenly started printing of old faxes received two weeks earlier.  I've never touched a thing.

  When my friend arrived, I went to fax his paperwork.  For some reason any thing would take the first page, however, stop the connection until the other seven would be sent.  I've set up again and it's the same thing with the second page.  A third time brought no action what so ever.  The document feeder would not move even the pages using.  I thought it was because the phone has been off the hook, but it does not solve the problem no more.

  The only thing that he would make a rattling noise when moving even not the paperwork through.  I don't really know what to do with this thing.  Help, please.  Thank you.

  Hi mlynkj1965,

  Can you make a standalone copy of the ADF?

  Follow the steps described in the following document below.

  http://support.HP.com/us-en/document/c01956630

• Photosmart HP 7510: fax problem

  I receive a notice of "loss of wireless connection" when I go to efax. The WiFi signal is strong and I can print, scan and receive faxes without any problem. I can't just send faxes directly from the device. Thank you

  Hello again @wesmeck,

  Thanks for the clarification!

  At this point, I would recommend you give our Cloud Services phone support a call directly.

  You can contact them at the 1-855-785-2777.

  Good luck!

  Thanks again for posting.

  

• HP Officejet Pro 8500 A909a Se: fax problems

  My Fax says it's inactive. How it back on? Cannot send a fax

  Hi @Redrose1947,

  Welcome to the Forums of HP Support!

  I see that you are unable to fax from your HP Officejet Pro 8500 A909a printer. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand you want to be able to send a fax. To clarify, "idle" means that the printer is ready.

  In order for me to help you best, I can get more information.

  What is the error message that you receive when you try to send a fax?

  Please use this guide to resolve problems with faxing:

  • HP Officejet Pro 8500 A909-Series all-in-One printers - can't send or receive faxes

  To activate the Image to send faxes, do the following:

  • The menu on the front panel of the printer, click on the configuration menu (key)
  • Select report print
  • Turn on the Image on fax send report

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• 7520 fax problems

  We have a photosmart 7520 we have problems with faxes. The printer is on a line of fax dedicated using the supplied cable. When the unit goes into mode 'sleep' we lose all ability to fax or receive faxes. The only way we can get back to the top is to turn the printer off and back on manually. It is totally unacceptable that we are unable to receive incoming faxes.

  Is it possible to totally cut the standby or low power mode?

  Thank you

  Rick

  Please try now as follows to disable mode 'sleep' (this is taken from another post in the support forums):

  Left and right of the screen are a House (upper-left) and back (bottom left), Cancel buttons (lower-right, that there is an X).  You may need to use a flashlight to see them because probably they are not lit.  Key to the House of the sequence, return, cancel, retrun.  This should bring up the menu engineering.  In this menu select Menu Underware.  You will see a display similar to the arrows for a TV remote control (up, left, right, down, arrows with an OK button in the middle).

  Use the arrow key to the right and go into the system menu (the menu names are displayed in the upper left corner).  Press OK

  Use the arrow key to the left and go to the system mode timeout.  Press OK

  Use the down arrow key to set the timeout to 0.  Press OK.

  Exit by pushing cancel (bright red x in the lower right corner) until you have returned to the home screen.

• HP J3608 Fax problem: recipient cannot hear me when sending faxes using the HP Solution Center

  Hi all

  I have problems with our HP Officejet J3608. I have explored its functionality to send the fax using Solution Center HP AIO. So I opened a word file > press print to the fax > then a dialog box appears asking you for the recipient and all other info > I enter the number of the recipient fax and press send fax > then the fax includes the number and rings > the recipient responds by saying hello, "who is this?" > I said hi, "can I have a fax tone?" > the recipient says ' Hello? Hello?? "then drops the phone.

  Then I found that the recipient cannot hear us on our part, I tested it with other recipients. The recipient is on strong talk and when I lift the phone in the device, it is always to steal it. What is the problem here?

  Take note that this is not happening when we directly dial the telephone number of the device and feeding it with a printed version.

  Thank you very much and I hope someone answer my question. This will really mean a lot.

  Depending on the machine you send your fax to depends on how he responds. Most fax machines have no phone attachments, and the 'auto response' is a parameter that allows the printer to recognize the incoming faxes and receive them automatically. What you describe is the manual answer option, in which the recipient recognized the incoming fax and must manually answer.

  In this scenario, it will depend on the machine you are sending to and whether it can receive in this same way.

  Let me know!

• HP OFFICEJET PRO 8610: Fax problems

  I can receive faxes if I manually select to receive a fax, but if I'm missing the line will just ringing and ringing and never take. I got response AUTOMATIC activated so please help!

  Hi @LM_WYN,

  Welcome to the Forums of HP Support! It's a good place to find the help you need, other users, HP experts and other support staff. I understand that you have a problem with the reception of faxes. I'll be happy to help you.

  I found this excellent document cannot send or receive faxes.  Please follow the steps of a part of "the printer can send faxes but cannot receive faxes.

  Please keep me informed of the progress of things.

  If you need help, let me know and I will gladly make all that I can to help you.

  Please let me know if that solves the problem by marking this post as "accept as a Solution.
  To simply say thank you, click the Thumbs up below!

  Thank you.

• Internal Fax problems

  I have an internal fax modem... It was working fine until yesterday. Now, I can only send faxes, cannot receive. Also the attachments I have send with faxes are being shortened in half vertically. Any help?

  You don't say, but I guess that you have Windows 7 and use Windows Fax and Scan.

  What happened yesterday (until the problems of fax)?

  My suggestions are only the most obvious that you've probably already tried:

  1. in Windows Fax and Scan, click Tools > fax settings.  On the general tab, make sure that your modem has been selected and the box "allow the machine receive fax calls. Unless you want to manually start the receipt of the fax, also ensure that the radio button is selected for "Answer automatically after" and that a reasonable number of rings is indicated in the drop-down list.

  2. what kind of accessories do not work?  Try to save the attachment in a different format.  Also make sure that when you save an attachment that save you by using the correct paper size.

• Login Fax problem

  Installation of the new hp 7520 AIO.

  As soon as I plug the phone line into port #1, the phone line is open, and no calls can be received or made.

  The configuration of the fax went well, auto answer is disabled.

  Recycled power several times.

  As soon as the line is connected, the line is open, in a few seconds, the system plays the message "If you want to make a call' as if the phone was left off the hook. No calls can be made or received.

  System functioning normally by other means.

  Jdterry

  Hello

  Based on the description of the problem I think that there is a problem with the fax module (line circuit).

  Please call HP technology for additional help Support.

  If you are in the United States, the toll free # is 1-800-474-6836.

  If you're not in the United States, and then connect to www.hp.com , bottom left it is an icon of the world map, click it and then select the region that you belong to, which would then provide the support options for you for this region.