Fax window appears when I try to print photos

Printer: C410a, running Windows 7.

Been trying for weeks to fix this very frustrating. Printer works fine for normal printing. Problem when you try to print photos, whether they come from photo file or memory card. I get the photo all together to the top, but when I hit the key "printing" on the screen of the fax arrives. I've never used the fax and is not connected to a phone. Have tried everything I can think of, including the uninstall of the printer and put it back, using the installation cd. I'd appreciate any ideas on how to correct the problem.

Hi reljzyHarperJ,

When the printer is installed, a standard printer and a fax printer are both installed.  In many programs, there is a quick print button and a standard print button.  If you use the standard print button, a print dialog box opens and you can choose the printer.  If you use the Quick Print button, the dialog box does not usually and you do not have a choice of printers.

Take a look at the print dialog box and open the printer options so you can see the printers installed on your computer.  Don't forget to use the printer which doesn't have a 'Fax' in the title.

Here is a link to the reference and Guide for help on changing the settings.  Click here

Tags: HP Printers

Similar Questions

  • HP Officejet Pro 8600: Recently a fax pops up when I try to print photos and the picture does not print

    We have a printer all-in-one HP Officejet Pro 8600 operating from a desktop HP with Windows 7. Recently, in the last two weeks my wife told me, we cannot print photos. The documents appear to be printed without a problem, but when trying to print a photo we get a window titled 'Send Fax - HP Officejet Pro 8600'. We have never used or even hung fax capablitly since we have owned this printer (maybe 2-3 years). All of a sudden, this window is displayed when we try to print a photo and the photo does not print.  I can't tell you that my wife did not hit accidentally a wrong button somewhere down the line, but she says she does not. I tried to attach a screenshot of the window, but for some reason that it does not take it. It's probably something very simple, but technically challenged myself, I can't understand. Help, please.

    Thank you

    Vince Pellerito

    Print picture of what program?  Some programs to keep their own default values for the printer.  It seems that the default printer for the printing of the photo program has been set to Fax.  Try to open the program, select the Officejet Pro 8600 as the printer rather than the Officejet Pro 8600 fax.

  • error code (0x000000d) windows vista when I try to print, also cannot open windows updates or control panel

    error code (0x000000d) windows vista when I try to print, also cannot open windows updates or control panel

    Hi lisafuller,

    1 when was the last time it was working fine?

    2. did you of recent changes on the computer?

    3. What is the serial number and model of the printer?

    4. what happens when you try to access that Windows update and Control Panel?

    5. do you have security software installed on the computer?

     

    Method 1

    See the below Microsoft article and try the steps mentioned, check if it helps.

    Error message when you try to install a network printer on a Windows Vista-based computer: "Windows cannot connect to the printer operation cannot complete (error 0x0000000d).

    http://support.Microsoft.com/kb/947236

    Method 2

    If the previous step fails, then check out the link below and run them the troubleshooter, check if it helps.

    Printer in Windows problems

    http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

    Due to Windows update run the Windows Update troubleshooting, check if it helps.

    Open the Windows Update troubleshooting tool

    http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Update-Troubleshooter

    Also check if you can access control panel from safe mode.

    Start your computer in safe mode

    http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

    Restart the computer to return to normal mode

  • When I try to print photos, they all have a yellowish green tint to them.

    When I try to print photos, they all have a yellowish green tint to them.  I tried to do anything that suggests the help key, and they come out green.  They seem quite normal on the screen, but when they print, the color changes. I have new ink cartridges and have restarted the printer. Other print very well. Pictures come out yellowish green. I am running Windows 7. I'm printing from Windows Photo Viewer.

    Hello

    Thanks for the post.

    1. What is the serial number and model of the printer?

    2. what troubleshooting steps have you performed?

    3 is this problem only when you print using Windows Photo Viewer?

    Run the fix - it and check if it helps.

    Diagnose and automatically fix problems printing and printer http://support.Microsoft.com/mats/printing_problems/

    Response with more information to help you.

  • Constant "paper jam" when you try to print photos

    Hi all

    I get constant "paper jam" error when you try to print photos on HP Premium Plus photo papers. I use 13 x 18 cm and A4 documents. I gave up a single sheet of A4 paper and printed the printer self-test report and it shuts everything OK.

    I already followed the instructions of rolls to power clean paper, but without effect (for example http://support.hp.com/us-en/document/c01123477

    I'm about to give up and look for service but the strange thing is that jams only when I try to print photos (for example from Lightroom) but is allowed when copies of documents or printing self-test report.

    Any advice here?

    Thank you

    Adam

    Hi MissTeriLynn,

    Troubleshooting instructions made me pick up the problem with Lightroom. I came across a statement "some other Adobe software users have reported conflicts with HP printers. They tend to have long names and a simple change of name of the printer, for example to something like desktop printer or MYPRINTER seems to work"(here).

    And guess what. It resolved my problem as well. I have configure most of the options of printed model but the printing again.

    Thank you very much for the support provided!

    See you soon,.

    Adam

  • I downloaded the trial version of Lightroom on my MacBook running El Capitan. I get the following message appears when you try to import photos: your update of Lightroom 6.3.0 drive to which you import images is low

    I get the following message appears when you try to import photos: your update of Lightroom 6.3.0 drive to which you import images space is low. Delete files or empty the trash to make at least 250 MB available before continuing. ??? What it means? I'm not using a disc, a have a lot of space on my Mac.

    Of course, you use a disk. When you import, you place a copy of your photos on your computer's hard drive (or external hard drive). The meaning of the error message seems very clear. What part of this do you not understand?

  • 6500 printer - when I click on icons in the toolbar of the fax window appears. I want to print?

    Printer laptop HP Officejet 6500 has;  When I click the icon on the toolbar to print the fax window appears.  I can't understand how to change the default printer rather than by fax and if I fax still work?   Thank you abcbuck

    abcbuck

    abcbuck wrote: I'm sorry, Wendy's response was not enough.  It would have been under Windows XP, but now I have Windows 7 and when I do what she suggested that I not give me the option to change the default value.   Please someone solve my problem.

    Hello abcbuck, you could try to go to control panel of configuration, devices and printers, and there should be a list of icons showing the Fax, printer and other icons.

    Watch and see if the Fax has a green check mark in the Fax icon. If so, this would indicate that the fax is set as the default value.

    To change the printer's default value, if there is an icon for your printer, right click on the printer icon and select the default value.

    It should work under Windows 7.

  • Printer is not appearing when I try to print

    My printer is not appear on my list of printers on my pop-up screenshot when I try to print.  When I go on my device and printers section printer is listed.    However, it says "not available" in the general Section of the pop up screen for this printer, but under the hardware section of the pop up screen it says it is "Working properly" and under the Web Services section, it says it is "currently connected.  Help!

    Hello

    What application you use to print?

    Step 1:

    When you click on the option to print in the application, click on add a printer and check.

    Step 2:

    Check if the device is listed under devices and printers. If not, add a printer and check.

    Reference:

    Install, view, and manage your devices and printers

    http://Windows.Microsoft.com/en-us/Windows7/install-view-and-manage-your-devices-and-printers

  • Picture Manager window opens when I try to print.

    * - Original title - Manager pictures

    I have to print an Adobe download sheets and when I try to print, it reminds me of Picture Manager which I don't want, and then a sign of Adobe in the middle of the window, and I now have the idea where to go from there.  I have not need Picture Manager, so please how to remove it.

    Hello

    What version of windows is installed on your computer?

    Follow these steps to disable the Photo Manager.

    1 - click on the Windows "Start" button and select "Control Panel".

    2 - double click on the icon "Add / Remove Programs" If you are using Windows XP. If you use Windows Vista or Windows 7, click the "Uninstall a program" instead.

    3. Select the entry "Microsoft Office" and then click on the "Edit" button if you are using Windows XP. If you use Windows Vista or Windows 7, right click on "Microsoft Office" item and select "change".

    4 - Select "Add or remove features", then click on 'Next' or 'continue '. If you are using Office 2003, you must also check the box on the next screen titled 'Choose advanced customization of applications', then click 'next '.

    5 - double click on the item of "Office Tools".

    6 - click on the drop-down next to the article "Microsoft Office Picture Manager" menu and select "not available".

    7 - click on 'Update' If you use Office 2003. If you are using Office 2007 or later, click on "continue".

    8 - click on 'Close' once the uninstall is complete and restart the computer.

    If you still need help with Picture Manager, then post your question in the Forums of office from Microsoft here: http://answers.microsoft.com/en-us/office/forum

    I hope this helps.

  • When you try to print photos or turn them into a book, I constantly get the message that I 'am not connected to the internet"when I am clearly, via wifi.

    PHOTOS, Version 1.3 often gives me an error message "you are not connected to the internet" when I am clearly, via wifi.  This happens when I try to print a photo or to place pictures in a book.  (It also happens when I ask to export a photo on the desk, but then it is exported, despite the error message.) In the preferences of pictures, I chose "download the originals of this Mac", but the problem seems to be when the photo of the cloud recovery.  My operating system is up-to-date: 10.11.3.  My desktop Mac is mid-2010.  I take quite a few photos, and maybe download them to the cloud and then download them to my computer takes a long time.  That's the only explanation I can find.

    You have activated the iCloud photo library and selected the option to optimize the photos in your local library?

    If Yes, then the Photos is a download full version size for use in the book, print, or share via email, etc.

  • Ask a "output file name" appears when I try to print

    I am ready to print something and a small box will appear asking you a name of output file, I have no idea what it means. Can you help me please?

    Original title: printer problems

    From Internet Explorer

    Hello

    Thanks for posting your query to the Microsoft forum. I will definitely help you with this.

    I would like to know;

    1. This problem is specific when printing a file in particular?
    2. What is the brand and model of the printer and the computer?
    3. If it works much earlier?

    Please see the advice given by Neeraj S N replied on April 13, 2012.

    http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/unable-to-print-printer-asks-for-output-file-name/97cd3acb-6eea-4c16-9e1f-17343fa21a4f?auth=1

    Let us know if you need more assistance. We will be happy to help you.

    ____________________

    Thank you best regards &,.

    Isha Soni

  • Photo PhotoSmart 7520 tray is blocked when I try to print photo 4 x 6 for the first time.

    I just bought this 7520 and installed the software; then when I tried to print a picture for the first time, I kept getting the error message that the photo tray is locked (will not travel to bottom to pick up the blank photo paper) even if no clogging. The call centre could not solve the problem, and they ship me a replacement printer; but I suspect that this may be a common problem.

    I searched the post, and someone else had the same problem.  The solution is that the tab on the slide of paper size was outside the slide area.  I fixed it, and the printer now prints pictures.

  • How can I change my photos of the PDF to JPEG? When I try to print photos from my computerl I get the message that the file is a postscript.

    O.K.   I can't print photos from my computer.   When I find a picture & click on 'print', I get the message that the image is a postscript file.  How can I change the @# $$ %% @ * thing back to where it is a jpeg image?

    Click Start > run > type CMD > Ok. Command prompt opens. On the command line type or paste each of the commands below, one at a time, pressing ENTER after each command. Restart the computer and attempt to print the photos.

    Assoc.JPEG = jpegfile

    Assoc.jpg = jpegfile

    In addition, what makes you think that file associations have been changed to PDF format? You can right click on the files in question > will the properties and the file type. It would be very strange for jpeg files have been changed to PDF format. Possible but, strange.

  • Page "save under" appears when I try to print from Firefox

    When I use my Verizon DSL and Firefox (this doesn't happen if I use Explorer int.) and I wish to print information from the internet, I do a Ctl P for print. Instead of print, I get a page "save under" I can not help to appear. The page includes: "save under" in the upper part with a box of savings to (E.g.: documents), then has a list in any of the 'name', 'Update', 'Type', 'Size' and 'Tags' in the upper part. Then, a list of items such as games, my stationery, new folder, Sansa Updater. Then at the bottom there is a list for 'File name' with an area for the name. Then under that a 'save As Type' (PDF). Then a backup or the Cancel button.

    This has happened

    Each time Firefox opened

    Is a month ago

    I can't print anything either on Firefox but on IE everything prints fine. I get as much better Firefox so would like a solution to my problem.

  • Wireless printing error: "the printer is offline" appears when I try to print.

    When I first you have the printer (Canon MX340) and set up I was able to print wirelessly, but I am now getting the message "printer is off-line" even if this isn't the case.  I got a new router installed after the failure of the original.  What I need to change anything on my notebook (parameters) as a result of changes in the router?

    Hi Ron_Rowen,

    1. is the printer connected to the network?

    2. do you have security software installed on the computer?

    See the link below and run them the fixit tool available, check if it helps.

    The new status of the printer is "offline" after you remove a print queue and then restart a Windows computer

    http://support.Microsoft.com/kb/2027593

    If the tool fixit above fails, then refer below link and run the fixit tool, check if it helps.

    Problems printing and printing errors

    http://support.Microsoft.com/mats/printing_problems/

Maybe you are looking for