faxes are not sent to the computer

I have a HP Officejet Pro 8500 a and digital fax is enabled, all received faxes are not print.

A few days faxes are not attracted to the folder on the computer and remain in the memory of the printers. I can and print from the printer itself, but may not display in the file.

Hot ideas to solve?

Looks like you have a problem with the Fax to PC functionality on this printer. I recommend first of all remove the software on the computer completely and then put it back. Then configure the PC fax again and test it. This should solve your problem. Here is a link to the latest version of the software from the HP Web site:

http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&LC=en&DLC=en&product=4116838

Let me know if that solves the problem!

-Spencer

PS Hope you have a wonderful day and that your time is as beautiful as she is here!

Tags: HP Printers

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