Faxes sending Officejet 6700 Premium [851648] of the control panel of the printer (form)

I have a problem with my printer HP Officejet 6700 Premium [851648] when sending a fax using the control panael (screen) of the printer. It quickly shows me a blue screen with a power icon and a Error Code: "B82658AC". It shows a masseg tells me to turn off the printer. But when to send a fax via the HP utility program, sends it without problem. This is the first time to send a fax after the purchase of the printer. I did the Test and show me that everything is OK. My printer is connected directly to the telephone line. I just want to now how to fix this problem, thanks.

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Hello! Welcome to the @Mu96aFa forums

I read on the fax number you are having and I personally would say the troubleshooting guide below for you. The guide check all connections fax, settings, etc..

Can't send or receive faxes

Also, check and update the firmware if necessary: having the latest Firmware and product updates

If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see other possibilities for you, as a replacement or trade. If you call in North America, the number is 1-800-474-6836 and if you call outside the United States / Canada, region of: click here.

Best wishes

Tags: HP Printers

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