Field Service dispatcher cannot view service requests

Similar Questions

• Problem opening of HTML forms "Find Service request" and "Create Service Request"

  Hello

  I'm working on the establishment of a date for the Service of the EBS, and I'm unable to open forms HTML 'Find Service request' and "create Service request".

  I get the error message:

  Oracle error - 20001: ORA-20001: APP-FND-02902: option profile Multi-Org is required. Please define either MO: MO or Security Profile: profile of operating unit option. has been detected in MO_GLOBAL_INIT.

  I have knowledge of EBS min set up and configuration. We simply use EBS as a source system for our ETLs.  Please suggest no work around to solve the problem.

  Thank you

  Kishore

  Go to the responsibility of the system administrator > profile > system. Search for the profile MO: unit operating and under field of responsibility, put in the name of responsibility you use to create the service request, click OK, and enter the value you want in the next window operating unit. He shoots to the top of all the defined business units and you can choose the one desired.
  

  
  

  Thank you

  Shree
  

• Contact-> Service request - show only the SRs that belong to the user

  Hello
  
  Here's the scenario:
  
  User has access to all Contacts and can see did not have SRs.
  
  The role of user - can read all records = YES
  
  Profile of user access
  
  Contact - Readonly
  Related information under the Contact section:
  Service request - View (inherit primary does not appear in the drop-down menu)
  
  When I login, I am able to see all the Contacts (directed by role play) and also all SRs associated with this Contact.
  
  Problem: Only SRs belonging to the logged in user should appear. SR the other user should not be visible under the contact.
  
  I've seen examples of the use of ' inherit primary. " This option is not available.
  
  How to get this functionality? (Contact - read all records and associated Contact SNS should show only users registered in SRs)

  Here's a way to do this:

  -Instead of the Service request related information on the Contact details Page, create a Web Applet, and incorporate a report that resembles the Section Service request information.
  -Filter this report with a session variable, connection name and use this login name to filter the corresponding column on the report. On the report, add a link to action on the SR # so agents can pierce the ther SR detail page and update etc...

  This way the user will see only those SR what he or she has.

  -Royston

• in error place vCloud Director TNS:listener is not currently of service requested in connect

  I thought I would start my own thread on this...

  I have trashed my original oracle installation - and did it again. But have the same problem...

  I installed oracle just accept all the default values. So, things like the name of the oracle is orcl and so on...

  I also followed to the letter the instructions in the installation and here - guide http://KB.VMware.com/selfservice/microsites/search.do?language=en_US & cmd = displayKC & externalId = 1025768 which are substantially the same.

  Here's what I entered the configuration of configuration vCloud Director:

  Enter the host (or IP address) to the database: orcl10g.corp.com

  Enter the port of database :

  Using the default "1521" for the port.

  Enter the name of the service of database :

  Using the default "orcl" database service name.

  Enter the database user name: vclouduser

  Enter the database password:

  Connection to the database: jdbc:oracle:thin:@orcl10g.corp.com:1521/orcl

  And that's what pays my log file...

  VMware Cloud Director 1.0.0.285979 Greenwich Mean Time

  2010-09-21 21:08:53, 891 | DEBUG | main                      | ConfigAgent | VCLOUD_HOME is/opt/vmware/cloud-director |

  2010-09-21 21:08:53, 893 | DEBUG | main                      | ConfigAgent | SQL files will be read from/opt/vmware/cloud-director/db |

  2010-09-21 21:08:53, 893 | DEBUG | main                      | ConfigAgent | Using the default properties file. |

  2010-09-21 21:08:53, 893 | DEBUG | main                      | ConfigAgent | Properties file is /opt/vmware/cloud-director/etc/global.properties.

  2010-09-21 21:08:53, 893 | INFO | main                      | ConfigAgent | Reading the replies of the file: /opt/vmware/cloud-director/etc/responses.properties.

  2010-09-21 21:08:53, 894 | INFO | main                      | ConfigAgent | Playback of the file configuration: /opt/vmware/cloud-director/etc/global.properties |

  2010-09-21 21:08:53, 895 | INFO | main                      | ConfigAgent | Version of the system = 2 |

  2010-09-21 21:08:54, 880 | DEBUG | main                      | EncryptionManager | EncryptionManager configured with the system key. |

  2010-09-21 21:08:54, 882. DEBUG | main                      | EncryptionManager | EncryptionManager has been loaded successfully. |

  2010-09-21 21:10:25, 203 | DEBUG | main                      | PooledConnection | Unable to connect to the database. |

  java.sql.SQLException: listener refused the connection with the following error:

  ORA-12514, TNS:listener is not currently of service requested in connect descriptor

  at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:412)

  to oracle.jdbc.driver.PhysicalConnection. (Oracle.java:41)

  at com.vmware.vcloud.configure.Db.getInstance(Db.java:167)

  at com.vmware.vcloud.configure.ConfigAgent.getDb(ConfigAgent.java:1771)

  at com.vmware.vcloud.configure.ConfigAgent.configureDatabaseCredentials(ConfigAgent.java:1723)

  at com.vmware.vcloud.configure.ConfigAgent.configureDatabase(ConfigAgent.java:1663)

  at com.vmware.vcloud.configure.ConfigAgent.start(ConfigAgent.java:425)

  at com.vmware.vcloud.configure.ConfigAgent.main(ConfigAgent.java:320)

  Caused by: oracle.net.ns.NetException: listener refused the connection with the following error:

  ORA-12514, TNS:listener is not currently of service requested in connect descriptor

  at oracle.net.ns.NSProtocol.connect(NSProtocol.java:385)

  at oracle.jdbc.driver.T4CConnection.connect(T4CConnection.java:1042)

  at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:301)

  ... more than 20

  2010-09-21 21:10:25, 205 | DEBUG | main                      | ConnectionPool. Cannot create a new JDBC connection. |

  java.sql.SQLException: listener refused the connection with the following error:

  ORA-12514, TNS:listener is not currently of service requested in connect descriptor

  I would be very grateful if someone could help me with that. I tried to install the product for 3 days and do not get very far...

  
  
  Concerning

  Mike Landry

  RTFM education

  http://www.RTFM-ed.co.UK

  Author of the book of MRS: http://www.RTFM-ed.co.UK/2010/03/22/new-administrating-VMware-site-recovery-Manager-4-0/

  Free PDF or printed at price

  Thanks Mike, happy that I was able to help.

• Reports - Service request report

  Hello
  I am creating a service request, similar to my avialble customized report list on the homepage Application Service request with a few extra fields. Given that this list is based on the records that I own, I find it difficult to put the filter in the report? In other words how to cretae the report with the condition status = "Open" and belongs to the user. " Any help is appreciated.
  
  Thank you
  Kone

  Add this filter to the report to display documents created by the login ID

  Employee.Alias = VALUEOF (NQ_SESSION. ("' user_alias ')

• Screen name-Siebel eService service request

  Hey all,.
  
  Back again with more questions! Laughing out loud
  
  I am trying to increase the number of records in Siebel eService (my company screen Service applications) but I don't know how to access because of Siebel Tools is not as Siebel I check the name of the screen. So can someone help?
  
  Concerning

  You can boot into tools and find the app: Siebel eService
  Access the Menu screen item and view details on: Service request screen (eService)
  Go to the screen display and the first record has the text of the Menu: applications for my company
  The view is so 'Service account application List View (eService)'.

• Default value for the owner on a Service request

  Hello
  
  I want one who creates a Service request automatically becomes the owner.
  
  I wanted to put a default on this field (something like "owner = created by") but it is not allowed.
  
  Has anyone encountered the same problem? Or an idea?
  
  Thank you very much.
  
  Jon

  Jon, make the default value for the field equal to LoginId() owner

• Recovery of the Service requests of attachments in PL/SQL program

  Hello
  I need to write a PL/SQL program to retrieve attachments of form of Service requests and attachments to users. I was able to identify the details of the "FND_ATTACHED_DOCS_FORM_VL" view attachments but don't know how to recover the attachment of the database files.
  
  Can anyone let me know the directory path/table/method name to retrieve the attachment of files of the database so that I can use in my PL/SQL program them to Email?
  
  Thanks in advance for your help,
  Sarah

  Hello
  Attached files are stored in the fnd_lobs table. You need match the ID media of fnd_attached_documents or fnd_documents to file_id in fnd_lobs.
  The document type id data (main table: probably fnd_document_data_types) defines where the attachment is stored.

  It can be fnd_document_short_text, fnd_document_long_text or fnd_lobs. Please use the query below for files:

  SELECT FDT.document_id
  FDT.language
  FDT.source_lang
  FDT.description
  FDT.program_id
  FAD.seq_num
  FAD.entity_name
  FAD.automatically_added_flag
  FAD.program_id
  FAD.pk1_value
  FAD.pk2_value
  FAD.pk3_value
  FAD.pk4_value
  FD.security_type
  FD.publish_flag
  FD.usage_type
  FD.program_id
  null
  fl.file_data
  fl.file_name
  fl.file_content_type
  fl.file_format
  , DECODE (fd.datatype_id, 5, 'W', 6, 'F')
  -, fl.file_data
  OF fdt fnd_documents_tl
  fnd_attached_documents ADF
  fnd_documents fd
  fnd_lobs fl
  WHERE FDT.document_id (+) = FAD.document_id
  AND FAD.document_id = FD.document_id (+)
  AND FD.datatype_id IN (5,6)
  AND fl.file_id = FDT.media_id
  AND FDT.language = 'en '.
  AND FAD.entity_name = 'MTL_SYSTEM_ITEMS ';

• Service request not getting associated with the Contact

  Hello
  
  We have an interface between the Web site of our company and Siebel On demand application, visitors can come to our Web site and submit a request by filling out a form with their contact information and their request. In turn, this creates a folder 'Contact' and a 'Request for Service' in the Application folder,
  
  'Contact', we used WSDL and v2.0 "Request for Service" WSDL as the webservice interface, we find that the Contacts and requests for services are created as that individual records, service demand does not get associated with the contact record is created?
  
  We are capture the following information under the heading "Contact".
  First name:
  First name:
  E-mail:
  Phone:
  Address:
  
  and the following information under the 'Service request'
  Product information:
  Object:
  Description:
  Type:
  Status:
  
  Should the specify us anything else under the Service request in the interface that will associate the Contact and "demand for services.
  
  Is it because in version 2.0, each object exist as separate nodes that we are facing this problem?
  This will be solved by using v1.0, is there a limitation any using v1.0, please specify
  
  You can call me if you need additional information
  
  Thanks and greetings
  Satish Kumar
  + 1-857-869-0239

  Hello

  When you create the Service request, make sure that you set the field "ContactId" so that the created contact is associated with the SR created.

  -John CRMIT

• Zip code does not match with the Service request number

  Hello
  I can, check the State of repair of my Xbox to the t.
  It keeps giving the same error (ZIP Code does not match with the Service request number).

  I tried to register the product.
  but it seems impossible, if it has a status of repair open.

  a catch 22.

  Hello

  I suggest you go through the following link.

  http://www.Xbox.com/en-us/

• How to open a service request / Ticket / issue

  Hi all

  I am now looking for some time how to open a Ticket or Service request for some issues of the iDRAC, I found.

  How can I submit these?

  Kind regards

  UBruns

  Ubruns,

  If you follow this link it will allow you to enter your service tag, once it will lead to where you can choose between email, phone or chat.

  You can also post here and we can assist you as well.

• What events trigger service requests?

  Hello

  I know that CHS has algorithms to assess the communications between the sophisticated devices but, is there an easy solution for a customer who asks what events trigger Service requests?

  Kind regards

  Gabriel Tlalpachicatl

  Hello Gabriel,

  Under the technical means of CHS, there is a "Smart Call Home monitoring details" document. This provides specific details for each diagnosis, environment and alarm of syslog by device.  It must also offer if an SR would be open.

  Tim

• Open Warranty Service request July 23, 2013 for Dell U3014 not yet shipped

  Dell technical support chat, Dell agent diagnosed my brand new, in the U3014 defective LCD warranty and I was sending by e-mail & service on July 23, 2013 application numbers. While they inspected the status of service request today (from this page: http://www.dell.com/support/incidents/us/en/04?c=us&s=bsd&cs=04&l=en), it does not seem to have shipped yet despite almost launched a week ago.

  When I could expect my replacement LCD to ship? I expect a much faster resolution of Dell, especially for premium for the lighthouse of Dell LCD.

  pil0tflame,

  According to the availability of the manufacturer, the typical turnaround time on shipping is 7 to 10 business days. So I'm not expecting to ship until Thursday, may 1 at the earliest.

• DB stopped working with ORA-12514: TNS:listener is not currently of service requested in connect descriptor

  Hello

  I installed Oracle 4 months before and work perfectly fine on until now. I could not able to connect to any DB or URL http://127.0.0.1:8080/apex/f? p = 4950

  The connection failed with the below error

  ORA-12514: TNS:listener is not currently of service requested in connect descriptor

  Results of the LSNRCTL STATUS as below

  C:\oraclexe\app\oracle\product\11.2.0\server\network\ADMIN > LSNRCTL STATUS

  LSNRCTL for 64-bit Windows: Version 11.2.0.2.0 - Production on 3 January 2016 12:43

  : 55

  Copyright (c) 1991, 2014, Oracle.  All rights reserved.

  Connection to (DESCRIPTION = (ADDRESS = (PROTOCOL = IPC) (KEY = EXTPROC1)))

  STATUS of the LISTENER

  ------------------------

  Alias LISTENER

  TNSLSNR for Windows 64-bit version: Version 11.2.0.2.0 - Prod

  ction

  3 January 2016 start date 12:43:51

  Uptime 0 days 0 h 0 min 4S

  Draw level off

  Security ON: OS Local Authentication

  SNMP OFF

  Default Service XE

  Listener parameter File C:\oraclexe\app\oracle\product\11.2.0\server\network\A

  DMIN\listener.ora

  Listener log file C:\oraclexe\app\oracle\diag\tnslsnr\RAJESHK-PANTAR\lis

  tener\alert\log. XML

  Summary of endpoints listening...

  (DESCRIPTION=(ADDRESS=(PROTOCOL=ipc)(PIPENAME=\\.\pipe\EXTPROC1ipc)))

  (DESCRIPTION = (ADDRESS = (PROTOCOL = tcp) (HOST = localhost) (IN.

  RT = 1521)))

  Summary of services...

  Service 'CLRExtProc' has 1 instance (s).

  Instance of 'CLRExtProc', status UNKNOWN, has 1 operation for this service...

  Service 'PLSExtProc' has 1 instance (s).

  Instance of 'PLSExtProc', status UNKNOWN, has 1 operation for this service...

  The command completed successfully

  C:\oraclexe\app\oracle\product\11.2.0\server\network\ADMIN > LSNRCTL SERVICE

  LSNRCTL for 64-bit Windows: Version 11.2.0.2.0 - Production on 3 January 2016 13:0

  : 08

  Copyright (c) 1991, 2014, Oracle.  All rights reserved.

  Connection to (DESCRIPTION = (ADDRESS = (PROTOCOL = IPC) (KEY = EXTPROC1)))

  Summary of services...

  Service 'CLRExtProc' has 1 instance (s).

  Instance of 'CLRExtProc', status UNKNOWN, has 1 operation for this service...

  Managers:

  "DEDICATED" set up: 0 denied: 0

  LOCAL SERVER

  Service 'PLSExtProc' has 1 instance (s).

  Instance of 'PLSExtProc', status UNKNOWN, has 1 operation for this service...

  Managers:

  "DEDICATED" set up: 0 denied: 0

  LOCAL SERVER

  The command completed successfully

  Please help with what deliver you.

  1. control file backup to trace using the "alter database backup controlfile to trace as 'C:\control.bkp ';

  2. turn off your database

  3 startup nomount

  4. create controlfile from the backup created controlfile command. For example. See below (it is extracted from the trace my database controlfile. RESETLOGS option use as in 1st line

  CREATE CONTROLFILE REUSE DATABASE "WIN1DB" RESETLOGS  NOARCHIVELOG
      MAXLOGFILES 16
      MAXLOGMEMBERS 3
      MAXDATAFILES 100
      MAXINSTANCES 8
      MAXLOGHISTORY 292
  LOGFILE
    GROUP 1 'C:\ORACLE\PRODUCT\ORADATA\WIN1DB\WIN1DB\REDO01.LOG'  SIZE 50M BLOCKSIZE 512,
    GROUP 2 'C:\ORACLE\PRODUCT\ORADATA\WIN1DB\WIN1DB\REDO02.LOG'  SIZE 50M BLOCKSIZE 512,
    GROUP 3 'C:\ORACLE\PRODUCT\ORADATA\WIN1DB\WIN1DB\REDO03.LOG'  SIZE 50M BLOCKSIZE 512
  -- STANDBY LOGFILE
  DATAFILE
    'C:\ORACLE\PRODUCT\ORADATA\WIN1DB\WIN1DB\SYSTEM01.DBF',
    'C:\ORACLE\PRODUCT\ORADATA\WIN1DB\WIN1DB\SYSAUX01.DBF',
    'C:\ORACLE\PRODUCT\ORADATA\WIN1DB\WIN1DB\UNDOTBS01.DBF',
    'C:\ORACLE\PRODUCT\ORADATA\WIN1DB\WIN1DB\USERS01.DBF',
    'C:\ORACLE\PRODUCT\ORADATA\WIN1DB\WIN1DB\EXAMPLE01.DBF'
  CHARACTER SET WE8MSWIN1252
  ;
  

  5 mount the database 'edit the editing of the database'

  6 open the database using newspapers to reset "alter database open resetlogs.

  Thank you!

• Maximum number of Service requests

  Hi all

  Greetings for the day!

  After continuous follow-up with my client, I recently got the number of the ITUC, using which I created ID metalink and triggered several SRs for pending open questions and began following. However, the management insisted on open SR only for critical questions, in order to avoid the maximum number of service requests.

  It intrigued me, according to my knowledge, there is no limit or value set, who says you can't create more than Nnn number of service requests, please let me know if it there in a. I tried to search for the same thing on the forum as well as google, but did not find. Furthermore, another application that came to my mind was, if I have the Database Enterprise edition license, and I raise questions about FCAC, it will be by any violent means the terms of the assistance contract?

  Hereafter, document as well, but no luck.

  http://docs.Oracle.com/CD/E25290_01/doc.60/e25224/SRhome.htm

  Thanks in advance,

  AbbasDBA

  It depends on the nature of your organisation has subscribed the support contract.

  For example, see the http://www.oracle.com/us/support/library/057419.pdf 'Incident Server Support Package' (page 13)

  Most customers would sign up for normal support that does not limit the number of SRs, but some they choose this method for specific projects / implementations.

  Hemant K Collette