file or directory C:\user\owner\appdata\roaming is corrupted and unreadable

Hello

I tried clicking on the itunes program and got a message saying that itunes has been corrupted (c4:itunes exe file or directory C:\User\Owner\AppData\Roaming is damaged and unreadable. Please run ChkDsk utility).  It's the same thing with the Adobe 9 reader.  I tried to run the harddrive utility and he said that he could not work while the hard drive was running.  He said to plan a disk check, what will happen when the computer is restarted.  I clicked on it and then turn off the computer.  I turned it back on and nothing happened.  Then I tried to uninstall and reinstall the programs.  I was able to uninstall and reinstall Itunes, but it still doesn't work.  The Adobe 9 reader would either uninstall or installation.  Finally, I tried to restore my computer back to before I got the problem.  When I tried to restore it, he said that the local C: drive was defective and I had to make a check of the hard drive, which basically brought me back to the first step.  Is it possible to fix this or I have to take.

Hello jortiz6,

To resolve this problem, use the tool (SFC.exe) System File Checker to determine which file is causing the problem, then replace the file. To do this, follow these steps:

  1. Open an elevated command prompt. To do this, click Start, click principally made programs, Accessories, right-click guest, and then click run as administrator. If you are prompted for an administrator password or a confirmation, type the password, or click allow.
  2. Type the following command and press ENTER: sfc/scannow (Yes there is a space after sfc) the sfc/scannow command analyzes all protected system files and replaces incorrect versions with appropriate Microsoft versions.

After the sfc scan you can scan with Malwarebytes below to ensure that your system is clean:

Try to start your system in safe mode:

  1. Restart your computer if it is running.
  2. Press and hold the F8 key for 3 seconds after your computer powers initially on.
  3. Once you see the menu Advanced Boot Options, you can stop tapping.
  4. Up/down arrow keys to highlight your selection.
  5. Select Mode safe mode with networking and press ENTER.
  6. You should see drivers loading, it may take a few moments.
  7. You should then be at the Welcome screen.
  8. Connect to your computer using an account with administrator privileges.
  9. Now, you download (free) MalwareBytes from here: http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=mncol install, Update then do a scan of your system in safe mode, to ensure that it is indeed clean! Once the scan done remove anything it finds. Simply restart your PC to see if your problem has been resolved!


Hope this helps you. Let us know anyway. Make it a great day!

"In the end the love you take is equal to The Love You Make" (The Beatles last song from their latest album, Abbey Road.)

Tags: Windows

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