File quit preview pane works in Windows Explorer 7

When I go into Windows Explorer, the file preview pane does not work.   In the unlikely event a file shows, it seems to freeze for 3-4 minutes (or forever gets stuck) instead of change when I go into another file.  Often a green bar is moving slowly on the top of the window.  I tried the following during the three days of blog suggestions: 1) the registry editor checked to check the appID value is correct. (2) high started to run command prompt: sfc/scannow to rule out any corrupt files on my OS System. (3) on the hard disk Ran error checking. (4) Ran Microsoft fixit. (5) check that all Microsoft updates have been applied. (6) (in the Explorer / organize folder & search options/display)-check the «always show icons, never thumbnails, then come back and unchecked as instructed in blog.»  (I know, it sounds stilly, but when you're desperate, you'll try anything).  Also selected "Restore Defaults". (7) Ran Norton and Microsoft anti-virus programs.   Quick notes: problems seem to coincide with updates to Google Chrome (I do not use Google Chrome so don't know how they came, but have since been removed/uninstalled all.)  Keep getting Norton alerts such as blocked attack from: Trojan.Powlik, Trojan.AdClicker, Fake browser Update2w feat Toolkit Web site. Malvertisement site redirect 3, web FakeScan page 2, exploit Toolkit site 32 etc etc.  Also rec'd infected system: TrojanAdClicker.  Get continuously high CPU usage, high drive or use high memory usage: COM Surrogate.  Often takes forever to load the Web page. Leads me to believe I have the virus, but don't know how to detect it.  Can someone help me please?

Finally! I found the solution.  Even though I have Norton anti-virus, my computer became infected with viruses Trojan Powliks and Adclicker.  I ran two other virus programs during my search for a solution to my problem, but none of them has detected the virus either.  Finally (!) "How to remove Trojan Poweliks", I searched and found a Norton community blog (isn't it funny?) who gave the solution.  I'm just a user of the computer, so I'm trying to detail the steps of 'how-to-fix ".  I ran RogueKiller in conjunction with Microsoft explore process.  I ran twice the program... 1st found Powlik virus removed and restarted.  The second time found a "Puppy" to remove.  Get rid of this virus solved the problem with my preview pane mentioned in my initial problem mentioned above.  Phew!

Tags: Windows

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