Files to blackBerry Smartphones are frozen. BB TORCH

My BB Torch 9800 is facing a mess right now. I have downloaded some themes for my phone to customize. I don't check if its compatible with my phone. And after that I installed and use the themes I downloaded, other applications, and the files cannot be opened. My files are frozen except only text messages and media. I can't open up my options to change my theme and remove the one causing the problem. I tried to reset it. Both the way soft and hard reset it but its still the same. Only to make it worse, my phone seems to be easily in low battery. I tried to remove the theme on my computer but the themes can be seen here. I also tried to remove my memory card and insert it in the other phone. But the themes are not there either. Maybe the problem is in my phone memory. How can I solve this problem if the files are frozen? Please help me...

When you get a chance, do a battery pull.  When the red light goes on the front of the phone, hold down the back button all the time while the phone is in boot.  When initialization is complete, the phone goes into safe mode.
http://BTSC.webapps.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB17877

See if you can remove the themes in safe mode.

Tags: BlackBerry Smartphones

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