Files WAV blackBerry Smartphones appears as unknown

I am new to the Blackberry environment, and how to manage WAV files. After reading several reviews I have still not found an answer to my quesiton. I have Nortel Unified messaging that can send a WAV file to my e-mail client. When I get the WAV file via my Blackberry it as unknown. Is there a solution. Works on all our Windows PDA and iPhone but does not work on the Blackberry PDA. Personally, I have a Blackberry Storm. We do not have a system of Blackberry enterprize if you need one solution other than buying the software enterprize. All proposals/solutions are appreciated. I really don't want to make the web interface solution, but is available with our email system. I want to be able to open the file on my Blackberry as with any other device. Thank you.

I spent several hours with the support of the RIM (very nice people), but the problem with the BIS service is they say the file is coming to them incorporated. They have no way around what they do not accept files incorporated. It is interesting that it comes to IPhones and other phones Windows WITHOUT problem in reading the. WAV file and comes as a non-integrated attachment. I'm really frustrated that it seems to be the solution or THE solid answers. I should be grateful if you would check in this fruther that there should be one alternative to the solution Exchange/BES from RIM. I like the storm but you want to just be able to receive WAV files I can listen without any limitation, nor how they are received. Any one out there is a solution? Glad to see I'm not the only one with this problem.

Tags: BlackBerry Smartphones

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