Find iPhone using iPad found location but the phone is off

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• My iPhone screen 6 is black but the phone still works as the sound goes in and out. I can't restart and have tried several times and cannot reset on iTunes because need to unlock my phone.

  I dropped my phone in a short distance and when I picked it up it the screen was black. However, the sound still works as I changed the switch works for her and he made noises. I also slightly see the apple logo when I turn on my phone and you can see the switch when I try to turn it off, but it is not entirely displayed, I can't see it in very dark rooms. I tried to reset the phone several times using the Lock and Home buttons at the same time and we have tried to connect it to iTunes to reset, but it does not connect due to having unlock my phone, I can not do. Any help would be appreciated.

  Hello CaffNutt,

  Thank you for using communities of Apple Support.

  I see that you get a black on your iPhone screen, even if it is enabled. I would recommend that you take a look at the following article:

  Get help with the screen on your iPhone, iPad or iPod touch

  The first two sections seem more relevant.

  Best regards.

• I m using ipad mini I got the app store update message about garageband 2.1.1 and I hv software download full GarageBand via itunes, but cannot be installed software bcz itunes sync error

  I m using ipad mini I got the app store update message about garageband 2.1.1 and I hv software download full GarageBand via itunes, but cannot be installed software bcz itunes sync error

  Try to reset the App Store:

  Close the App Store completely from the window of the selector app by double clicking the Home button and slide up the App Store preview pane until it disappears from the display. Then sign out of the iTunes Store (in the settings).

  Then perform a forced reboot. Hold down the Home and Sleep/Wake buttons simultaneously for about 15-20 seconds, until the Apple logo appears.

  Then reconnect to the iTunes Store.

  Also try by going to settings > general > Restrictions > and make sure that iTunes Store, Apps install, delete the Apps and In - App purchases are all under the section allow. Try to install again.

• iPhone 5s does not have black screen, but the phone is still on

  So I have a very strange problem that I couldn't really get on Google.

  My iPhone doesn't come 5, after going to sleep, using the power button (my home button does not work). It will randomly start being sensitive, sometimes after 10 minutes, sometimes after a few hours.

  By trial and error, I realized that cool the phone seemed to work fairly regularly (but not 100%), but now this method no longer works.

  I'm sure that the phone is still because when I call, he goes not to the "the number you have called is not available at this time" response, it sounds just normally, but the phone does nothing.

  However, connecting to a PC is the PC not recognizing anything plugged and that the phone itself does not seem to charge.

  When he "wakes" it is as if I just plugged it and shows me the lock screen and everything is normal.

  Thanks in advance for your time

  KeremAk wrote:

  When he "wakes" it is as if I just plugged it and shows me the lock screen and everything is normal.

  By reading your post I was stuck on hardware failure, perhaps the LCD screen or logic board and then you wrote this. Please you elaberate on what you mean by "it is as if I just hooked it up". Actually connect? Does it make the chimes as you he plugged in even if you don't have?

• Health that ap on my 6 s iPhone is frozen. I rebooted the phone several times, but it is still frozen

  health that ap on my 6 s iPhone is frozen. I rebooted the phone several times, but it is still frozen.  Can someone help please

  Hi, Lynne.

  Please visit Apple support communities.

  I understand that the application of health stops responding on your iPhone 6s.  Since this has not resolved this problem, try to force the application to close and test.

  Force an app to close the iOS

  If the tags are correct for your position and you run iOS 8.3, be sure to upgrade to the newest iOS available and test.

  Update the software on your iPhone, iPad or iPod touch iOS

  See you soon

• Win7 with FF 31, smart phone 4.2 with FF letest ver. using the same account with 1 email. But the phone is not getting any collar, Bokmr, etc.

  Brother.
  We use win7 with Mozila 31, 4.2 with Mozila Android smart phone latest google app store on 04/10/0214. Using the same account with the same email. But the phone does not get any new information of win7 with Mozila 31. PL z give useful information.

  Hi w3ur_team,
  Thank you for your question. I understand that there are two features that are documented in the sync account. However the Android is not synchronized.

  There are two places we can check:

  1. In the Android settings, under accounts is the Firefox Sync or Firefox Sync (discouraged) joint account?
  2. Credentials work on accounts.firefox.com on the mobile device and are there any error messages in the synchronization of the settings menu > sync?

  See also Firefox Sync troubleshooting and tips for more troubleshooting steps.

• I have an iPhone 5 s when I conect the phone to iTunes, which he sees as the iPhone 5 s, but the official Apple to the site he sees as the iPhone 5 c

  I have an iPhone 5 s when I conect the phone to iTunes sees it as iPhone 5s but the official from the apple Web site, which he sees as the iPhone 5 c

  How is that possible?

• Hello! I just bought an iphone 6 and I was starting the phone due to what he says, but right after the icloud copy was made the phone do not respond... He says decides to continue, but slice to reload button does not work... What can I do?

  Hello! I just bought an iphone 6 and I was starting the phone due to what he says, but right after the icloud copy was made the phone do not respond... He says decides to continue, but slice to reload button does not work... What can I do?

  See if the troubleshooting steps in this article to take help supported:

  If the slide on the upgrade screen does not disappear once you upgrade to iOS 9 - Apple Support

  See you soon,.

  GB

• I downloaded the bridge output module and copied the files to the correct location but the output pane remains empty

  I downloaded the bridge output module to create contact sheets and copied the files to the correct location, but the output pane remains empty.

  I removed and replaced the files including the! $AdobeOutputModule file $ but still no luck...

  I have reset the workspaces, preferences...

  How can I completely remove it and start again?

  Thanks in advance!

  Settled myself

• Download Flash Professional using my Adobe ID, but the key to my business?

  Download Flash Professional using my Adobe ID, but the key to my business? or should I use my Adobe ID company?

  happen if im using my own Adobe ID to download the flash for my business?

  It of okay if it's your ID or ID Society Setup is the same. If you can download it using your Adobe ID

  What is important is the serial number.

  If the company was allowed to use the serial number, then you can use it to activate the software.

• Hello, I can't configure Siri, Siri is enabled and when, select 'Allow' Hey, Siri "" then is presented the installer A Siri cannot hear me, what should I do? Restart the phone, turn off the Siri allow, only clean President, that done, but nothing works, i

  Hello, I can't configure Siri, Siri is enabled and when, select 'Allow' Hey, Siri "" then is presented the installer A Siri cannot hear me, what should I do? Restart the phone, turn off the Siri allow, clean the speaker, all of this done, but nothing doesn't work, it doesn't work well as Siri does not hear me!

  Fanat_UKR wrote:

  Hello, I can't configure Siri, Siri is enabled and when, select 'Allow' Hey, Siri "" then is presented the installer A Siri cannot hear me, what should I do? Restart the phone, turn off the Siri allow, clean the speaker, all of this done, but nothing doesn't work, it doesn't work well as Siri does not hear me!

  your phone must be connected to a power source to use Hey siri since you have an iphone 5.  Most recent iphone don't need to be plugged into a power source.

• My iphone is disabled. I can't connect to itunes and icloud without my password.  It is not possible to do so while the phone is off.  What should I do?

  My iphone is disabled. I can't connect to itunes and icloud without my password.  It is not possible to do so while the phone is off.  What should I do?

  The steps here talk about everything that you can do other than take it to an Apple store with proof of purchase.

  If you have forgotten the password for your iPhone, iPad or iPod touch, or your device is disabled - Apple supports

• I've deleted all my iBooks but the phone memory shows 4.5 GB of data. How can I clear this space?

  I've deleted all my iBooks but the phone memory shows 4.5 GB of data. How can I clear this space?

  Have you tried a soft-reset/reboot the phone? If that is not free space you could try to download a little ibook on iTunes from your computer (or if you use a Mac updated iBooks application) and select Synchronize on the phone and see if that frees up space

• BlackBerry 10 how cut you the keyboard but the phone rings again.

  I'm trying to find how to disable the keyboard on the Z30 without inhibition to ring throughout the world through the phone.  i.e. keyboard is on mute, but the phone still rings when set to normal mode.

  Someone at - there any feedback on how to do it?

  Thanks for your help! But frankly if it is the only available way to do this so that it is not enough.

• Had cracked screen but the phone works still. Today screen is become white, and the phone rang again.  Did hard reset and now the phone is completely turned off and will not be exposed - not even the Red of the battery is displayed

  Had cracked screen but the phone works still. Today screen is become white, and the phone rang again.  Did hard reset and now the phone is completely turned off and will not be exposed - not even the Red of the battery is displayed

  He broke. Make an appointment at the genius bar and get it fixed / replaced. There is no magic words that will do well.