Finder crashes when you try to click with the right button on any file or icon

I'm on Capitan 10.11.3. Any icon on the desktop or in finder itself is affected. In addition, I can't open the app store or quicktime.

Please read this message before doing anything.

This procedure is a test, not a solution. Don't be disappointed when you find that nothing has changed after you complete it.

Step 1

The goal of this step is to determine if the problem is localized to your user account.

Select the feedback connections* and log in as a guest. Do not use the Safari connection only 'user comments' created by 'find my Mac '.

While signed in as a guest, you will have access to your documents or settings. Applications will behave as if you use them for the first time. Do not be alarmed by this behavior; It's normal. If you need any password or other personal information in order to complete the test, save, print, or write them before you start.

Test while signed in as a guest. Same problem?

After testing, log on to the guest account and in your own account, disable it if you wish. The files that you created in the guest account will be automatically deleted when you log out of it.

* Note: If you have enabled 'find my Mac' or FileVault, then you cannot activate the guest account. The login 'User comments' created by 'Find my Mac' is not the same. Create a new account to test and delete it, including his home folder, after testing.

Step 2

The goal of this step is to determine if the problem is caused by changes in the system of third party that load automatically at startup or logon, by a device, by a police conflict or corruption of system files or some system caches.

Please take this step regardless of the results of step 1.

Disconnect all devices wired except those required to test and remove all the expansion cards from secondary market, as appropriate. Start in safe mode and log on to the account of the problem.

Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. Ask for additional instructions.

Safe mode is much slower to boot and run as normal, with limited graphics performance, and some things work at all, including an audio output and a Wi - Fi connection on some models. The next normal boot can also be a bit slow.

The login screen is displayed even if you normally connect automatically. You need your password to log on. If you have forgotten the password, you will have to reset it before you begin.

Test in safe mode. Same problem?

After testing, restart as usual (not in safe mode) and make sure you always have the problem. View the results of steps 1 and 2.

Tags: Mac OS & System Software

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    2150 _pthread_wqthread

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    2150 _dispatch_mgr_invoke

    2150 kevent

    2150 Thread_46593

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    2150 _pthread_start

    2150 PrivateMPEntryPoint

    2150 MemUtils::GetAvailMem()

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    2150 TSWaitOnConditionTimedRelative

    2150 pthread_cond_timedwait_relative_np

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    2150 semaphore_timedwait_signal_trap

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    2150 mach_msg

    2150 mach_msg_trap

    2150 Thread_46598

    2150 thread_start

    2150 _pthread_start

    2150 PrivateMPEntryPoint

    2150 0x5a0ed

    2150 0x5a6f1

    2150 MPWaitOnQueue

    2150 TSWaitOnConditionTimedRelative

    2150 TSWaitOnCondition

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    2150 _pthread_cond_wait

    2150 __semwait_signal

    2150 Thread_46599

    2150 thread_start

    2150 _pthread_start

    2150 PrivateMPEntryPoint

    2150 0x5a0ed

    2150 0x5a6f1

    2150 MPWaitOnQueue

    2150 TSWaitOnConditionTimedRelative

    2150 TSWaitOnCondition

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    2150 _pthread_cond_wait

    2150 __semwait_signal

    2150 Thread_46600

    2150 thread_start

    2150 _pthread_start

    2150 PrivateMPEntryPoint

    2150 0x5a0ed

    2150 0x5a6f1

    2150 MPWaitOnQueue

    2150 TSWaitOnConditionTimedRelative

    2150 TSWaitOnCondition

    pthread_cond_wait 2150 $UNIX2003

    2150 _pthread_cond_wait

    2150 __semwait_signal

    2150 Thread_46601

    2150 thread_start

    2150 _pthread_start

    2150 PrivateMPEntryPoint

    2150 0x5a0ed

    2150 0x5a6f1

    2150 MPWaitOnQueue

    2150 TSWaitOnConditionTimedRelative

    2150 TSWaitOnCondition

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    2150 _pthread_cond_wait

    2150 __semwait_signal

    2150 Thread_46602

    2150 thread_start

    2150 _pthread_start

    2150 PrivateMPEntryPoint

    2150 0x5a0ed

    2150 0x5a6f1

    2150 MPWaitOnQueue

    2150 TSWaitOnConditionTimedRelative

    2150 TSWaitOnCondition

    pthread_cond_wait 2150 $UNIX2003

    2150 _pthread_cond_wait

    2150 __semwait_signal

    2150 Thread_46603

    2150 thread_start

    2150 _pthread_start

    2150 PrivateMPEntryPoint

    2150 0x5a0ed

    2150 0x5a6f1

    2150 MPWaitOnQueue

    2150 TSWaitOnConditionTimedRelative

    2150 TSWaitOnCondition

    pthread_cond_wait 2150 $UNIX2003

    2150 _pthread_cond_wait

    2150 __semwait_signal

    2150 Thread_46604

    2150 thread_start

    2150 _pthread_start

    2150 PrivateMPEntryPoint

    2150 0x5a0ed

    2150 0x5a6f1

    2150 MPWaitOnQueue

    2150 TSWaitOnConditionTimedRelative

    2150 TSWaitOnCondition

    pthread_cond_wait 2150 $UNIX2003

    2150 _pthread_cond_wait

    2150 __semwait_signal

    2150 Thread_46609

    2150 thread_start

    2150 _pthread_start

    2150 C_AMTUISwitchSuppressUpdates

    2150 C_EULA_SetState

    2150 C_AMTUISwitchSuppressUpdates

    pthread_cond_wait 2150

    2150 _pthread_cond_wait

    2150 semaphore_wait_signal_trap

    2150 Thread_46619

    2150 thread_start

    2150 _pthread_start

    2150 ThreadUtils::ThreadPool:ThreadProc(void*)

    2150 ThreadUtils::ThreadPool::Dispatcher()

    pthread_cond_wait 2150

    2150 _pthread_cond_wait

    2150 semaphore_wait_signal_trap

    2150 Thread_46620

    2150 thread_start

    2150 _pthread_start

    2150 thread_proxy

    2150 GetPlugIn

    2150 GetPlugIn

    2150 GetPlugIn

    2150 GetPlugIn

    pthread_cond_wait 2150 $UNIX2003

    2150 _pthread_cond_wait

    2150 __semwait_signal

    2150 Thread_46621

    2150 thread_start

    2150 _pthread_start

    2150 thread_proxy

    2150 GetPlugIn

    2150 GetPlugIn

    2150 GetPlugIn

    2150 GetPlugIn

    pthread_cond_wait 2150 $UNIX2003

    2150 _pthread_cond_wait

    2150 __semwait_signal

    2150 Thread_46625

    2150 thread_start

    2150 _pthread_start

    2150 GetPlugIn

    2150 GetPlugIn

    2150 GetPlugIn

    nanosleep 2149 $UNIX2003

    2149 __semwait_signal

    1 GetPlugIn

    1 GetPlugIn

    1 GetPlugIn

    1 CFRunLoopAddSource

    1 mach_port_insert_member

    1 mach_msg

    1 mach_msg_trap

    2150 Thread_46627

    2150 thread_start

    2150 _pthread_start

    2150 Invoke

    2150 Invoke

    2150 login

    2150 login

    2150 Invoke

    2150 Invoke

    2150 Invoke

    2150 Invoke

    2150 Invoke

    2150 Invoke

    2150 Invoke

    2150 Invoke

    2150 Invoke

    2150 Invoke

    2150 Invoke

    2150 Invoke

    2150 Invoke

    recv 2150 $UNIX2003

    Recvfrom 2150 $UNIX2003

    2150 Thread_46642

    2150 thread_start

    2150 _pthread_start

    2150 thread_proxy

    2150 GetPlugIn

    2150 GetPlugIn

    2150 GetPlugIn

    2150 GetPlugIn

    pthread_cond_wait 2150 $UNIX2003

    2150 _pthread_cond_wait

    2150 __semwait_signal

    2150 Thread_46643

    2150 thread_start

    2150 _pthread_start

    2150 thread_proxy

    2150 GetPlugIn

    2150 GetPlugIn

    2150 GetPlugIn

    2150 GetPlugIn

    pthread_cond_wait 2150 $UNIX2003

    2150 _pthread_cond_wait

    2150 __semwait_signal

    2150 Thread_46644

    2150 thread_start

    2150 _pthread_start

    2150 thread_proxy

    2150 GetPlugIn

    2150 GetPlugIn

    2150 GetPlugIn

    2150 GetPlugIn

    pthread_cond_wait 2150 $UNIX2003

    2150 _pthread_cond_wait

    2150 __semwait_signal

    2150 Thread_46645

    2150 thread_start

    2150 _pthread_start

    2150 thread_proxy

    2150 GetPlugIn

    2150 GetPlugIn

    2150 GetPlugIn

    2150 GetPlugIn

    pthread_cond_wait 2150 $UNIX2003

    2150 _pthread_cond_wait

    2150 __semwait_signal

    2150 Thread_46646

    2150 thread_start

    2150 _pthread_start

    2150 thread_proxy

    2150 GetPlugIn

    2150 GetPlugIn

    2150 GetPlugIn

    2150 GetPlugIn

    pthread_cond_wait 2150 $UNIX2003

    2150 _pthread_cond_wait

    2150 __semwait_signal

    2150 Thread_46647

    2150 thread_start

    2150 _pthread_start

    2150 thread_proxy

    2150 GetPlugIn

    2150 GetPlugIn

    2150 GetPlugIn

    2150 GetPlugIn

    pthread_cond_wait 2150 $UNIX2003

    2150 _pthread_cond_wait

    2150 __semwait_signal

    2150 Thread_46654

    2150 thread_start

    2150 _pthread_start

    2150 PrivateMPEntryPoint

    2150 0x361be0f0

    2150 MPWaitOnSemaphore

    2150 semaphore_timedwait_trap

    2150 Thread_46655

    2150 thread_start

    2150 _pthread_start

    2150 PrivateMPEntryPoint

    2150 0x361be0f0

    2150 MPWaitOnSemaphore

    2150 semaphore_timedwait_trap

    2150 Thread_46656

    2150 thread_start

    2150 _pthread_start

    2150 PrivateMPEntryPoint

    2150 0x361be0f0

    2150 MPWaitOnSemaphore

    2150 semaphore_timedwait_trap

    2150 Thread_46657

    2150 thread_start

    2150 _pthread_start

    2150 PrivateMPEntryPoint

    2150 0x361be0f0

    2150 MPWaitOnSemaphore

    2150 semaphore_timedwait_trap

    2150 Thread_46658

    2150 thread_start

    2150 _pthread_start

    2150 PrivateMPEntryPoint

    2150 0x361be0f0

    2150 MPWaitOnSemaphore

    2150 semaphore_timedwait_trap

    2150 Thread_46659

    2150 thread_start

    2150 _pthread_start

    2150 PrivateMPEntryPoint

    2150 0x361be0f0

    2150 MPWaitOnSemaphore

    2150 semaphore_timedwait_trap

    2150 Thread_46660

    2150 thread_start

    2150 _pthread_start

    2150 PrivateMPEntryPoint

    2150 0x361be0f0

    2150 MPWaitOnSemaphore

    2150 semaphore_timedwait_trap

    Total number of stack (recursive counted several, when > = 5):

    51 GetPlugIn

    28 _pthread_start

    28 thread_start

    18 _pthread_cond_wait

    16 __semwait_signal

    Invoke 15

    15 PrivateMPEntryPoint

    pthread_cond_wait 15 $UNIX2003

    8 MPWaitOnQueue

    8 TSWaitOnConditionTimedRelative

    8 thread_proxy

    7 0x361be0f0

    7 0x5a0ed

    7 0x5a6f1

    7 MPWaitOnSemaphore

    7 TSWaitOnCondition

    7 semaphore_timedwait_trap

    Sort by the top of the stack, even collapsed (if > = 5):

    __semwait_signal 34399

    semaphore_timedwait_trap 15050

    semaphore_wait_signal_trap 4300

    mach_msg_trap 2151

    kevent 2150

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    2. were there any changes (hardware or software) to the computer before the show?

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    Good day!

    Hope this information helps.

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