Fingerprint reader has stopped working after update vV1.0.3.49

I recently downloaded from Toshiba and installed Fingerprint Utility V1.0.3.49 (tc00407400c.exe) and since my fingerprint reader has stopped working.
The software opens but usually recognizes my fingerprints and can not connect any other way.

Have uninstalled and reinstalled several times and same result.

Device Manager says device works ok.

May I ask what model phone you have and what system do you use?

Probably, you need to delete stored fingerprints and after restarting again, you should try to register new fingerprints using the software update of fingerprints.

Have you tried that?

Tags: Toshiba

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