Fingerprint Reader not working - how to set the pass simple hpenvy?

Hello. I want to ask you how to set the pass simple hpenvy. Because my fingerprint was not detected. What should I do and how do to reset that? Thank you. God bless you

Hello

See the article:
A (Windows 8) fingerprint reader troubleshooting

http://h10025.www1.HP.com/ewfrf/wc/document?CC=UK&LC=en&docName=c03718240

Note: Article also contains measures to make changes in the BIOS.  I suggest that you

Contact HP support before making any change in the BIOS.

http://h30434.www3.HP.com/

See also: using HP SimplePass Fingerprint Reader (Windows 8)
http://h10025.www1.HP.com/ewfrf/wc/document?CC=UK&LC=en&docName=c03653209

Hope this information helps.

Tags: Windows

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