Fingerprint reader - Windows 8 - HP Pavilion DV7 connects not

Have searched high and low for a solution to my problem to scan fingerprint - tried instructions on many site without solution.

Please help-

I have a HP DV7-6c27cl (Pavilion) - purchased 11/2012.

Updated from 8 to 64-bit Windows to purchase and fingerprint scanner quit job with TrueVision HD webcam.  HP driver update for webcam works perfectly - running.

Software HP SimplePass is responsible for the current 5.20.233a (DigitalPersona) version.

East went to HP and downloaded the new driver (SP58834) for the fingerprint reader.  We sought their updates using the specific model of this laptop and he gave me this driver up-to-date with.  Software starts but no joy on the drive...

Simple pass still said "the fingerprint reader is not connected.  "Connect to the reader."

Earlier today when trying a number of different patches I had a tap of biometrics in my device manager and another in the Panel... on one of my attempts to find a solution, I deleted these.  Is gone now.

Don't know what to do from here.  It doesn't seem to be any solution on the Web Digital Persona site either.

Please help and thank you.

Dragon-

Thanks for the quick reply - now try and answer...

Tags: Notebooks

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