Fingerprint reader works only on my Pavilion dv7 not because I need the program?

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• PC laptop Envy 17: Envy 17 laptop PC fingerprint reader works only after the start

  The fingerprint on my Envy 17 reader reads only a fingerprint the first time that I connect once the system is booted (after shutdown or restart). From time to time, it will read once the system is locked, but that is extremely rare. I put the system in place using my MSN account and also configured SimplePass with default settings. SimplePass version is 8.00.57.

  I looked on several other issues in the forum and did not find something like this. Other issues reported when related to player doesn't work do not, for example. I found a few link in some messages describing such tasks that go back to a previous version of SimplePass.

  I don't know if it is related to my problem or not, but I noticed that the drive light sometimes flashes a sequence once the system is running. It seems that when the light flashes, it will not be read. It stops flashing when I placed my finger on the reader. (I think that the typical sequence is 3 flashes, pause, 1 flash. This cycle repeats.) This isn't always for that well, and I have found no correlation between the flashes and the measures taken after the initial logon.

  I made the fingerprint reader driver, rather than later.

  I uninstalled SimplePass (after update to the last with no luck) and the drive works fine now. I use RoboForm for my password management and it supports using the fingerprint so I'm covered there. I guess it should be renamed "SimplyNoPass."

• Re: Tecra A10 Fingerprint reader works only with IE 8

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• Pavilion dv7 6051ea: how to get the fingerprint reader works on Windows 10

  Just upgraded to Windows 7 Pro for Windows 10 Pro. The fingerprintreader has stopped working. I find the possibility to set up, but the installation is grayed out as long as no driver available. Can't find one on any forum support? Anyone else having this problem and sorted it please?

  On August 11. I've been running Windows 10 updates on a daily basis since the upgrade and now after a reboot of the fingerprint reader has started working? and remembered my impression as well. I guess that Microsoft dropped in a fix for this (which works for me) then maybe something to try?

• Dv7 fingerprint reader works not properly

  The fingerprint on my DV7 reader works on my initial connection, but has stopped working for any other site.  Sites and pwd are all loaded, but when I access them, I don't get the opportunity to use the fingerprint reader.  The laptop is a HP Pavilion dv7 Notebook PC, product number A5F92AV with an Intel Core i7-3610QM CPU @ 2.30 GHz and running Windows 7 Home Premium 64-bit Service Pack 1.

  jcap1108,

  You might start with the following:

  If you allow your Firefox to update automatically, then Firefox may have recently updated to V31.

  Make sure you have the following settings in place: always turn on

  Firefox > file > Tools > modules > Plugins > scroll down >

  Always turn on the value SimplePass (drop down on the right)

  • Closing of Firefox
  • Close all programs
  • Restart / reboot the computer and log in

  ============================================================================

  Reference - paper Dragon:

  HP SimplePass update instructions

  Click on the Thumbs - Up Kudos to show that you appreciate the help and time of our Experts.

  Although I strive to reflect best practices of HP, I do not work for HP.

  Click on accept as Solution when the answer is a good solution or workaround!

• For hp dv7 fingerprint reader works does not after updating to windows 8 pro

  I have improved my dv7 with windows 8 preview version and finger print reader perfectally well worked and when I have upegraded to pro it has stopped working. When I upgraded I lost a bunch of programs so can someone help because I loved using my fingerprint reader. Also I have upegraded of windows 7 to windows 8 Preview upegrading to pro version.

  Have you installed a driver of validity? It is necessary before the Simplepass software:

  http://ftp.HP.com/pub/SoftPaq/sp58501-59000/sp58900.exe

• For hp dv7 fingerprint reader works does not after update to 8.1 windows

  Hello

  I upgraded Windows 8.1 Windows 8.  Before updating the finger print reader worked. I used it to connect to websites in any browser Firefox. I also logged into windows with my fingerprint reader and the screen unlocked the same way.

  I have updated all the drivers according to the instructions on updatig before windows 8.1 and after update.  I checked that everything compatible with windows 8.1 again by the instructions before putting up-to-date.

  After that update the drive light will not read the finger scan and the light does not illuminate. I went to the control panel to check the driver and he was later. I ran the windows driver verifier and on the HP site checked for validity sensor driver is up-to-date.  When I open simple passage it says congratulations you can connect in the window by the touch of the finger. When I go on Internet sites I have red cells connected with simle pass, he now seeks to connect with the password "master."

  Any help would be appreciated!

  Thank you

  BattleAngelita,

  Welcome to the HP Forum.

  Does the SimplePass asks your for your master password Windows means that the program has survived the process of upgrading to Windows 8, 1 - somehow.

  You can start with the following:

  • Create a Restore Point > create a restore - Win7 Point ORcreate a restore point Win8 
  • Close all your programs and shut down your computer
    • Unplug everything (little unifying for the keyboard / mouse external can stay)
    • Perform the Hard Reset for your laptop
    • Start the computer and connect
  • Check is SimplePass himself has sorted them.

  ==========================================================================

  You can try to update your SimplePass program to the latest version in the series of version 6.x.

  Before you do this, read and follow the instructions to export your Webcards in your .tsd file.  Regardless of whether the Web site connections are working right now; you need this backup in case you lose your HP SimplePass program (thanks to the complete removal / reinstallation or if corruption).

  Then, consider updating the HP SimplePass program to the latest version 6 series.  If you are already using the latest version, consider other options in the guide, including the "Repair SimplePass" procedure.

  Open the file > click Download > click 'open in Adobe Reader.

  Simple Instructions for upgrade HP SimplePass

  Click on the thumbs-up Bravo !

  It's a nice way of saying 'Thank you' for help.

  While I strive to reflect best practices of HP, I do not work for HP.

• HP ProBook 440 G2, fingerprint reader works not when I upgraded the Win 7 Pro form to win 8.1 Pro

  My HP ProBook 440 G2, finger print reader does not when I upgraded the Win 7 Pro form to win 8.1 Pro.

  Device manager showing the biometric reader works correctly. But in fact, the finger printer reader is not reading or senseing. It seems that the part "dummy". Please help me to correctly configure step by step for that matter.

  Thank you

  Hillet

  Have you installed the software driver validity sensor fingerprint for Windows 8.1?

  http://h20564.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=6943811 & swItemId = ob_134806_1 & swEnvOid = 4158

  See page 64 in the manual Windows 8.1 according to the configuration of fingerprints of validity information

  http://h20565.www2.HP.com/hpsc/doc/public/display?sp4ts.Oid=6943810 & docid = emr_na-c04371762 & docLocale = en_US

• DigitalPersona fingerprint reader works not properly

  I just installed a router linksys wireless... my internet works fine, but when I go on websites that have a password, I used to get an access to fingerprint at the top of the screen icon. I would be scanning my fingerprints and all the information was automatically filled in... Since connecting wifi to my fingerprint icon no longer displays and I have to manually fill in info... any ideas on how to get my icons to reshow himself... I tried to fix it through programs and features it reinstalled program but still no luck... it's the wifi?   PS I have windows vista and comcast modem with a linksys router wireless thank you

  Hello

  1. What is the brand and model of your computer?

  2. What is the brand and model of the fingerprint reader?

  3 - is a built-in or connected to external fingerprint reader?

  4. using a touch screen?

  5. where exactly you get the option to scan fingerprints?

  Please provide us with more information on this issue to help you best.

  In the meantime, try to perform a restore of the system to the date and time when the computer was working fine and check that it works very well.

  Click on the link below.

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-system-restore

  You can also contact the manufacturer of the scanner for fingerprints to uninstall and reinstall the software of the fingerprint scanner.

• 8540p Fingerprint Reader works do not!

  After installing Windows 7 x 64 on my brand new 8540p doesn't work the fingerprint reader.

  I tried the methods described and work around this announcement, but without success:

  http://h30434.www3.HP.com/T5/operating-systems-and-software/DigitalPersona-validity-fingerprint-and-...

  DigitalPerso always told me that it couldn't detect the drive of fingerprints, a Red Cross in the systray icon.

  Where can I get support for this problem?

  @senji101

  Hello

  This guide is written for patterns of consumption (because this forum is for this model) and you bussines model.

  Access your cell phone here support site and select your version of the system.

  Section " Software - Security ' download and install first driver for prints digital validity and after HP ProtectTools Security Manager (this package contains the software for fingerprint).

  Important information!

  Before anything will uninstall first fingerprint driver and DigitalPersona.

• sound does not work on my HP Pavilion dv7-6b78us

  Running windows 7 on my HP Pavilion dv7 - 6B 78 us laptop. The sound has never worked on this machine. Sound test problems fails.  Any recommendation appreciated.

  Thank you

  Click on the link below to access your support page. Download & save the last Audio driver.

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4063&LC=en&cc=us&DLC=en&sw_lang=&product=5204566#N229

  Go into the Control Panel, programs & features - software uninstall IDT. Reboot the laptop and install using the downloaded file.

  ```````````````````````````````````````

  If still no resolution, enter the BIOS by typing/holding the F10 key immediately after switching on the laptop. Allows you to restore the default settings (usually, press F9, check wallpaper), save & exit.