Firefox 31.7.0 ESR is not able to update to Firefox 38.0.1 ESR using checking update "On Firefox".

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• Please help, I am not able to update windows: error code 0x80070005

  This is my result

  HKLM\software\Microsoft\Windows\CurrentVersion\Component Servicing\Retry Agent of base

  HKLM\software\Microsoft\Windows\CurrentVersion\Component base Servicing\Sqm

  HKLM\software\Microsoft\Windows\CurrentVersion\Component base Servicing\Sqm\Package_for_KB955430~31bf3856ad364e35~x86~~6.0.1.18005

  HKLM\software\Microsoft\Windows\CurrentVersion\Component base Servicing\Sqm\Package_for_KB955430~31bf3856ad364e35~x86~~6.0.1.18005\InstallCounter

  HKLM\software\Microsoft\Windows\CurrentVersion\Component base Servicing\Sqm\VistaSP2-KB948465~31bf3856ad364e35~x86~~6.0.0.18005

  HKLM\software\Microsoft\Windows\CurrentVersion\Component base Servicing\Sqm\VistaSP2-KB948465~31bf3856ad364e35~x86~~6.0.0.1800

  Error code 0 x 80070005 is also described as ACCESS DENIED (you may not to install updates).

  Please check that you are logged into an account with administrative privileges.

  Please follow these instructions if you encounter this error code during checking or install updates via Windows Udpate.  What follows applies only to Windows Vista.

  1. Download AccessChk (Sysinternals).  This tool allows you to assess the level of access of some users or groups of resources, including files, directories, registry keys, global objects and Windows services.  Here is the link to download the tool: http://technet.microsoft.com/en-us/sysinternals/bb664922.aspx

  2. Save the file on your desktop zip and extract the file:
     -Right-click on the file and select extract all...
     -Click Next when prompted for the Destination.

     Therefore, you should see a folder called AccessChk on your desktop.

  3. Open the folder AccessChk

  4. Hold the SHIFT key and right-click in the window.  Select "open here command prompt.

  5. A command prompt window should open a similar message:
     C:\Users\\Desktop\accesschk >

  6. Type the following command and press ENTER:
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     Tip: You should be able to copy and paste the command into the command prompt.

  7. Close the command prompt window.  Open the Accesschk folder on your desktop (if it has been closed).

  8. Double-click Accesschk.txt (text file), it should open Notepad.

  9. Copy and paste your results with a new question in the forum of Windows Update.  (Make sure that you write 0x80070005 in the subject).

  Reference1

  If this is not enough: -.

  1. If please download the subinacl.msi from the following link and save the patch to installation on the desktop:
      
     http://www.Microsoft.com/downloads/details.aspx?FamilyId=e8ba3e56-d8fe-4A91-93Cf-ed6985e3927b&displaylang=en#AffinityDownloads
     SubInACL (SubInACL.exe)
     SubInACL is a command line tool that allows administrators to get the security information on files, registry keys, and services, and the transfer of information from one user to another, from local or global group to and from a domain to a domain.

  2. Please, go to the desktop and double-click on the downloaded file.

  3. Please select the C:\Windows\System32 folder as the Destination folder during installation. Later, we will use this tool to reset the permissions on the current computer settings.

  4. Click the "Start" button in the "Search" bar, type: "Notepad" (without the quotes) and press ENTER.

  5. Copy the following commands, and then paste them into the opened Notepad window:
      
     off @echo
      
     Subinacl /subkeyreg HKEY_LOCAL_MACHINE/Grant = administrators = f
  
  Subinacl /subkeyreg HKEY_CURRENT_USER/Grant = administrators = f
  Subinacl /subkeyreg HKEY_CLASSES_ROOT/Grant = administrators = f
  Subinacl % lecteur_systeme % /subdirectories / Grant = administrators = f
  Subinacl /subkeyreg HKEY_LOCAL_MACHINE/Grant = system = f
  Subinacl /subkeyreg HKEY_CURRENT_USER/Grant = system = f
  Subinacl /subkeyreg HKEY_CLASSES_ROOT/Grant = system = f
  Subinacl % lecteur_systeme % /subdirectories / Grant = system = f
   
  @Echo =========================
  Completed @Echo.
  @Echo =========================
  @pause
• After you paste the above commands, please close the Notepad window. Choose "Save" when you are prompted to save the file. Type "reset.bat" as the file name and choose "Desktop" in the Panel on the left as the save location.
• View the desktop and right click the reset.bat file, then choose "Run as Administrator".
• You will see a window of type BACK treatment.
   
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Reference2

This problem may be caused by third-party security programs such as firewalls and antivirus software. You can disable or remove to check the issue.

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  Hello

  It's probably something you have installed about three months ago. Probably a program of safety of a certain type. I would like to begin by turning off your antivirus and third-party firewall programs. After that they have been disabled, reboot and see if you can install updates.
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• I'm not able to update firefox on my mac 10.7.5. I am also able to download the latest version.

  I get a notice telling her there are updates available, but whenever I try to update, it breaks down. The box showing the update just runs and runs, but never finished. What happened several times. I have Firefox 9.0.1 and he said: I am currently on the channel of update release. I don't know what that means.

  Some Firefox problems can be solved by performing a clean reinstall. This means that you remove Firefox program files, and then reinstall Firefox. Please follow these steps:

  Note: You can print these steps or consult them in another browser.

  1. Download the latest version of Firefox from http://www.mozilla.org office and save the installer to your computer.
  2. Once the download is complete, close all Firefox Windows (click on quit in the file menu or Firefox).
  3. Remove the Firefox installation folder, which is located in one of these locations, by default:
     • Windows:
       • C:\Program Files\Mozilla Firefox
       • C:\Program Files (x 86) \Mozilla Firefox
     • Mac: Delete Firefox in the Applications folder.
     • Linux: If you have installed Firefox with the distribution-based package manager, you must use the same way to uninstall: see Install Firefox on Linux. If you have downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
     1. Double-click on the downloaded Setup file and go through the steps in the installation wizard.
     2. Once the wizard is completed, click to open Firefox directly after clicking the Finish button.

  Please report back to see if this helped you!

• Why am I not able to update the latest version of Firefox when it tells me that it is ready to download. It seems "stuck" on the connection to the update server and goes no further. This happens everytime I try for several months now.

  I think that the version he is trying to download is 10.something, and it seems to freeze on the window of 'progress' for quite awhile before I get it close. I've sometimes minimized the window while I did other things, coming to him perhaps 30 minutes later and the window is exactly the same as when I left it.

  You can try the alternative and easier way by downloading from here

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