Firefox crashes from time to time

This happens most frequently when Chrome is also running.

PC works on Win 8.1 Pro [64 bit] with the latest version of Fx.

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Start Firefox in Safe Mode {web link}
While you are in safe mode;
Press < Alt > or < F10 > to display the toolbar.
Followed;

Windows; Tools > Options
Linux; Edit > Preferences
Mac; name of the application > Preferences

Then Advanced > General.
Find and stop using hardware acceleration.

Dig safe web sites and see if there is still a problem. Then restart.

Tags: Firefox

Similar Questions

  • Firefox crashes ever time I open it.

    Firefox crashes ever time I open it. It will not even start in safe mode more. I tried to uninstall and reinstall it. My computer has been restarted. Here is a list of my accident of ID.

    Crash ID: bp-ea0e9622-0ccd-4ff4-aff4-5b3d12140216
    Crash ID: bp-80d3e6ac-ba98-4966-b1f2-98d8f2140216
    Crash ID: bp-fc280863-8c4e-41d8-9976-08b6c2140214
    Crash ID: bp-fd73566a-0ae5-42ad-912a-469972140210

    Thanks for posting the links to crash report.

    Could you launch Firefox in its Safe Mode and disable the use of Firefox hardware acceleration of graphics. This circumvents incompatibilities with different graphics card drivers.

    To start Firefox in Safe Mode, hold down the SHIFT key while starting Firefox.

    In the small dialog box that should appear, click 'Start mode safe' (not Reset)

    Hardware acceleration is automatically disabled in Mode without failure. To turn it off in normal mode, open:

    the button Firefox orange (or the Tools menu) > Options > advanced

    In the mini ' General' tab, uncheck the box for "use hardware acceleration when available.

    When you restart Firefox normally, this should take effect. Any improvement?

  • 21 of Firefox crashes several times a day.

    Firefox crashes several times a day. Here are the latest reports of the crash.

    bp-5004a6b9-c29e-45b9-9544-0c81c2130529
    bp-0d470ca4-dd42-4179-875f-c28f72130529
    bp-276cda0b-e8be-40d7-ab6e-f24f72130529
    bp-4b7582c7-5d12-4250-8e9b-d17072130528

    Start Firefox in Safe Mode to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox/tools > Modules > appearance).

    • Do NOT click on the reset button on the startup window Mode safe or make changes.

    In the Firefox Safe mode, these changes are effective:

    • all extensions are disabled
    • the default theme is used (no persona)
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    • the JIT Javascript compiler is disabled
    • hardware acceleration is disabled
    • plugins are not affected
    • preferences are not affected

    If it is not caused by an acceleration of material or extension, then try disabling the JIT compiler.

    Try disabling the JIT ionmonkey compiler by defining these jit false prefs on the topic: config page (search: jit) to see if that helps.

    • JavaScript.options.methodjit.chrome
    • JavaScript.options.methodjit.Content
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  • Firefox crashes several times per day

    Hi all!

    From the last month or two, Firefox crashes now several times a day (even in Safe Mode). Firefox is fully updated, and my modules and Extensions.

    Yesterday, it crashed 14 times (which is average).

    System information:
    Windows 7 Home Premium
    Intel Core i7-3610QM CPU @ 2.30 GHz
    8.00 GB OF RAM
    64-bit operating system

    Information on the resolution of the problems:

    {

     "application": {
       "name": "Firefox",
       "version": "30.0",
       "userAgent": "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0",
       "supportURL": "https://support.mozilla.org/1/firefox/30.0/WINNT/en-US/"
     },
     "crashes": {
       "submitted": [
         {
           "id": "bp-56f4b9d3-7646-4804-b1f0-6b86a2140712",
           "date": 1405205216202,
           "pending": false
         },
         {
           "id": "bp-252f490e-dbc4-4b6c-89bb-abc7a2140712",
           "date": 1405205139899,
           "pending": false
         },
         {
           "id": "bp-728dabc3-d5ae-42cc-a7b3-5ef922140712",
           "date": 1405204414387,
           "pending": false
         },
         {
           "id": "bp-f4cf2971-3a0d-4737-b3e4-81c2f2140712",
           "date": 1405204325838,
           "pending": false
         },
         {
           "id": "bp-717ff5d6-7edf-49c7-956f-247e52140712",
           "date": 1405204300027,
           "pending": false
         },
         {
           "id": "bp-e0f0c131-39c9-40e3-b6aa-45c312140712",
           "date": 1405184955514,
           "pending": false
         },
         {
           "id": "bp-8f6e4e47-0363-48d2-a7ff-875b92140712",
           "date": 1405184937698,
           "pending": false
         },
         {
           "id": "bp-9245429c-ccfc-41fa-9edd-79baa2140712",
           "date": 1405184884426,
           "pending": false
         },
         {
           "id": "bp-5e91822b-8fc3-411c-bcf7-c753f2140712",
           "date": 1405184798033,
           "pending": false
         },
         {
           "id": "bp-db406fb0-7045-41a5-b42c-522db2140712",
           "date": 1405183704121,
           "pending": false
         },
         {
           "id": "bp-6c913909-d1ef-4773-9712-fa1b92140712",
           "date": 1405183678385,
           "pending": false
         },
         {
           "id": "bp-65a30f3e-da4a-406b-9bfa-8cec72140712",
           "date": 1405178435488,
           "pending": false
         },
         {
           "id": "bp-11fbb2a8-923f-4ab3-b577-6dbe32140712",
           "date": 1405178411720,
           "pending": false
         },
         {
           "id": "bp-968183f6-086d-430a-a993-f1d892140712",
           "date": 1405127322874,
           "pending": false
         },
         {
           "id": "bp-017688f8-afc7-4b90-8fa7-2be692140711",
           "date": 1405040514173,
           "pending": false
         },
         {
           "id": "bp-342b9f6c-3ffd-489e-ae1c-b5ac62140711",
           "date": 1405037808744,
           "pending": false
         },
         {
           "id": "bp-62c1ea5a-24da-421f-9983-9b09c2140711",
           "date": 1405037772426,
           "pending": false
         },
         {
           "id": "bp-a7227128-b4dd-4cd5-997c-b9f132140711",
           "date": 1405037229671,
           "pending": false
         },
         {
           "id": "bp-2d0b1114-0d86-4f2b-ba7d-20f902140711",
           "date": 1405037207333,
           "pending": false
         }
       ],
       "pending": 1
     },
     "modifiedPreferences": {
       "accessibility.typeaheadfind.flashBar": 0,
       "accessibility.browsewithcaret": true,
       "browser.cache.disk.capacity": 358400,
       "browser.cache.disk.smart_size.first_run": false,
       "browser.cache.disk.smart_size.use_old_max": false,
       "browser.cache.disk.smart_size_cached_value": 358400,
       "browser.places.smartBookmarksVersion": 7,
       "browser.sessionstore.upgradeBackup.latestBuildID": "20140605174243",
       "browser.startup.homepage_override.mstone": "30.0",
       "browser.startup.homepage": "https://www.bing.com/",
       "browser.startup.homepage_override.buildID": "20140605174243",
       "dom.mozApps.used": true,
       "extensions.lastAppVersion": "30.0",
       "font.internaluseonly.changed": false,
       "gfx.direct3d.last_used_feature_level_idx": 0,
       "network.cookie.prefsMigrated": true,
       "network.cookie.cookieBehavior": 2,
       "places.database.lastMaintenance": 1405257179,
       "places.history.expiration.transient_current_max_pages": 104858,
       "plugin.state.npitunes": 0,
       "plugin.state.npesnsonar": 0,
       "plugin.state.npesnlaunch": 0,
       "plugin.importedState": true,
       "plugin.state.npsitesafety": 0,
       "plugin.state.npauthz": 0,
       "plugin.disable_full_page_plugin_for_types": "application/pdf,application/vnd.adobe.xfdf,application/vnd.fdf,application/vnd.adobe.xdp+xml",
       "plugin.state.npwlpg": 0,
       "plugin.state.npffwloplugin": 0,
       "plugin.state.npdeployjava": 0,
       "plugin.state.np_wtapp": 0,
       "privacy.cpd.offlineApps": true,
       "privacy.cpd.sessions": false,
       "privacy.donottrackheader.enabled": true,
       "privacy.sanitize.migrateFx3Prefs": true,
       "storage.vacuum.last.places.sqlite": 1405258871,
       "storage.vacuum.last.index": 0
     },
     "graphics": {
       "numTotalWindows": 2,
       "numAcceleratedWindows": 2,
       "windowLayerManagerType": "Direct3D 10",
       "windowLayerManagerRemote": false,
       "adapterDescription": "Intel(R) HD Graphics 4000",
       "adapterVendorID": "0x8086",
       "adapterDeviceID": "0x0166",
       "adapterRAM": "Unknown",
       "adapterDrivers": "igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32",
       "driverVersion": "9.17.10.2843",
       "driverDate": "8-21-2012",
       "adapterDescription2": "NVIDIA GeForce GT 650M  ",
       "adapterVendorID2": "0x10de",
       "adapterDeviceID2": "0x0fd1",
       "adapterRAM2": "2048",
       "adapterDrivers2": "nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um",
       "driverVersion2": "9.18.13.3788",
       "driverDate2": "5-19-2014",
       "isGPU2Active": false,
       "direct2DEnabled": true,
       "directWriteEnabled": true,
       "directWriteVersion": "6.2.9200.16571",
       "clearTypeParameters": "Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 100 ",
       "webglRenderer": "Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D9Ex vs_3_0 ps_3_0)",
       "info": {
         "AzureCanvasBackend": "direct2d",
         "AzureSkiaAccelerated": 0,
         "AzureFallbackCanvasBackend": "cairo",
         "AzureContentBackend": "direct2d"
       }
     },
     "javaScript": {
       "incrementalGCEnabled": true
     },
     "accessibility": {
       "isActive": false,
       "forceDisabled": 0
     },
     "libraryVersions": {
       "NSPR": {
         "minVersion": "4.10.6",
         "version": "4.10.6"
       },
       "NSS": {
         "minVersion": "3.16 Basic ECC",
         "version": "3.16 Basic ECC"
       },
       "NSSUTIL": {
         "minVersion": "3.16",
         "version": "3.16"
       },
       "NSSSSL": {
         "minVersion": "3.16 Basic ECC",
         "version": "3.16 Basic ECC"
       },
       "NSSSMIME": {
         "minVersion": "3.16 Basic ECC",
         "version": "3.16 Basic ECC"
       }
     },
     "userJS": {
       "exists": false
     },
     "extensions": [
       {
         "name": "Norton Toolbar",
         "version": "2014.7.2.6",
         "isActive": true,
         "id": "{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}"
       },
       {
         "name": "Norton Vulnerability Protection",
         "version": "12.2.0.5 - 1",
         "isActive": true,
         "id": "{BBDA0591-3099-440a-AA10-41764D9DB4DB}"
       },
       {
         "name": "Troubleshooter",
         "version": "1.1a",
         "isActive": true,
         "id": "[email protected]"
       },
       {
         "name": "Windows Media Player Extension for Firefox",
         "version": "1.1",
         "isActive": true,
         "id": "[email protected]"
       },
       {
         "name": "HTTPS-Everywhere",
         "version": "3.5.3",
         "isActive": false,
         "id": "[email protected]"
       }
     ]
    

    }

    Each of these error reports is caused by something related to Covenant eyes monitoring

    You have something like that installed on your PC?
    Or is that what Firefox crashing on the CovenantEyes.com site?
    I had Firefox "blocks" repeatedly while this Web site has been opened in Firefox.

  • Firefox crashing several times per day

    Sometimes, when I am trying to load a page (no matter if I just navigate in a Web site, opening a new tab/window, or by train to load a Web site for the first time) firefox will crash just completely. Here's my last five accidents reports:
    BP-a36a60c8-1421-442e-86e2-567f72130219 18/02/2013 21:41
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    I tried to disable the hardware accelerator thing, but there was no change. This has happened for at least 3 weeks now, I think. Any help would be greatly appreciated because at this rate, I'll have to switch to Chrome to save my sanity. I don't really like chrome, but at least chrome does not crash all the time on me.

    Until I uninstalled firefox and then reinstalled, I double checked my modules and programs and found "Good companion" as an add-on and a program. I looked and it's apparently malware, so I uninstalled. Since then, Firefox broke down and it's been three days that I got rid of him. Before, Firefox broke several times a day.

  • Developer Edition of Firefox crashes every time when text in bold in the wordpress Editor.

    Developer Edition of Firefox crashes whenever I hit it ctrl + b (or select FAT) in the wordpress Editor. Win 10, FF 44.0a2
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    Firefox crashes. I think that Facebook is still running. I tried in safe mode and with all plugins disabled but it keeps crashing randomly. A few days without accidents at all. A few days three crashes in one minute.

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  • Firefox crashes every time that I load it.

    I uninstalled and did a new install, I created a new profile, delete the old, it does not open in Safe Mode, I have checked the accident report and not hacve Backdoor.Ulrbot.C. Any ideas please?

    Your crashreport:

    https://crash-stats.Mozilla.com/report/index/BP-974f8bf9-f289-4653-a77d-bdf522111109

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  • Firefox crashes every time I try and open

    After using Firefox on my laptop for years free problem a few days ago, he started crashing everytime I tried to open it, the web page opens for about a second then crashes and I get the dialog box crash report that what happens in safe mode as well. I don't have time to do any changes on my page of browser as it crashes in less than a second. I uninsalled and reinstall Firefox 3.68 and just downloaded the beta 4 to see if that would work, but same problem of . IE works very well and from there tried to charge dozens of websites on firefox that firefox is my default browser. As I said the site doesn't loads no problem but crashes instantly. Very grateful for any help

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  • Firefox crashed 45 times in 24 hours.

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    I ran Firefox reset to get rid of my modules, but they were:
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    It crashed at least 3 times since I have reset Firefox.

    I appreciate the responses. The same day I posted that, Norton started throwing errors also. We uninstalled and reinstalled, but it seemed he had several things wrong so we ended up wiping the hard drive again. I have not tried to download new Firefox again because Norton still gave me errors. I appreciate this help. It is not really resolved, but I don't want that people feel that need to enter and continue to try to understand. I still don't know what happened.

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