Firefox crashes from time to time

This happens most frequently when Chrome is also running.

PC works on Win 8.1 Pro [64 bit] with the latest version of Fx.

Start Firefox in Safe Mode {web link}
While you are in safe mode;
Press < Alt > or < F10 > to display the toolbar.
Followed;

Windows; Tools > Options
Linux; Edit > Preferences
Mac; name of the application > Preferences

Then Advanced > General.
Find and stop using hardware acceleration.

Dig safe web sites and see if there is still a problem. Then restart.

Tags: Firefox

Similar Questions

  • Firefox crashes ever time I open it.

    Firefox crashes ever time I open it. It will not even start in safe mode more. I tried to uninstall and reinstall it. My computer has been restarted. Here is a list of my accident of ID.

    Crash ID: bp-ea0e9622-0ccd-4ff4-aff4-5b3d12140216
    Crash ID: bp-80d3e6ac-ba98-4966-b1f2-98d8f2140216
    Crash ID: bp-fc280863-8c4e-41d8-9976-08b6c2140214
    Crash ID: bp-fd73566a-0ae5-42ad-912a-469972140210

    Thanks for posting the links to crash report.

    Could you launch Firefox in its Safe Mode and disable the use of Firefox hardware acceleration of graphics. This circumvents incompatibilities with different graphics card drivers.

    To start Firefox in Safe Mode, hold down the SHIFT key while starting Firefox.

    In the small dialog box that should appear, click 'Start mode safe' (not Reset)

    Hardware acceleration is automatically disabled in Mode without failure. To turn it off in normal mode, open:

    the button Firefox orange (or the Tools menu) > Options > advanced

    In the mini ' General' tab, uncheck the box for "use hardware acceleration when available.

    When you restart Firefox normally, this should take effect. Any improvement?

  • 21 of Firefox crashes several times a day.

    Firefox crashes several times a day. Here are the latest reports of the crash.

    bp-5004a6b9-c29e-45b9-9544-0c81c2130529
    bp-0d470ca4-dd42-4179-875f-c28f72130529
    bp-276cda0b-e8be-40d7-ab6e-f24f72130529
    bp-4b7582c7-5d12-4250-8e9b-d17072130528

    Start Firefox in Safe Mode to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox/tools > Modules > appearance).

    • Do NOT click on the reset button on the startup window Mode safe or make changes.

    In the Firefox Safe mode, these changes are effective:

    • all extensions are disabled
    • the default theme is used (no persona)
    • userChrome.css and userContent.css are ignored
    • the layout of the default toolbar is used (localstore - safe.rdf)
    • the JIT Javascript compiler is disabled
    • hardware acceleration is disabled
    • plugins are not affected
    • preferences are not affected

    If it is not caused by an acceleration of material or extension, then try disabling the JIT compiler.

    Try disabling the JIT ionmonkey compiler by defining these jit false prefs on the topic: config page (search: jit) to see if that helps.

    • JavaScript.options.methodjit.chrome
    • JavaScript.options.methodjit.Content
  • 8 Firefox crashes every time

    Hello!
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    Crash-ID: bp-cda3d2c9-365f-4673-b18b-448b22111108

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    In the menu do help-> Check For Updates and follow the instructions to get 3.6.6 who will stop the Flash blocking Firefox.

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    I use Windows 7 Enterprise edition Lenovo y 500 laptop. System crashes from time to time. Sometimes it freezes when you type in word / excel... Sometimes it freezes when idle (no activity is done). It happened several times and this experience, I think that is not casued by any specific program. Recent example is as a song is played in windows media player. The song ended and after two minutes hanged.

    The machine is five years and is. There may be a lot of dust on the inside and on the fins of the CPU cooling. Dust can enter the RAM slots fits, so pulling on the plunger and brushing up on the lunges re-allocation places can improve the contact, but dust the rest before (not with a vacuum cleaner - use a brush or air) cleaning grooves and re-seats of the RAM.

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    your processor runs at only 34W compared to my 95W cpu and would generate much less heat.

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    .
    It can be misleading to think that some resources are not pointed at
    the time of an accident that there is no link with when the use of resources was higher a few moments before. Use, or an event preceding the accident may have led to instability.

    Safe boot mode allows you to troubleshoot as not all services and drivers
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    Clean boot is similar, but helps many with the software that runs in the background when loading Windows and which may be in conflict with another software or just stealing resources (your AV).
    Each open application uses at least a small amount of RAM, and with several open browsers or tabs you can soon use a good portion of your memory of 2 GB.

  • Firefox crashes several times per day

    Hi all!

    From the last month or two, Firefox crashes now several times a day (even in Safe Mode). Firefox is fully updated, and my modules and Extensions.

    Yesterday, it crashed 14 times (which is average).

    System information:
    Windows 7 Home Premium
    Intel Core i7-3610QM CPU @ 2.30 GHz
    8.00 GB OF RAM
    64-bit operating system

    Information on the resolution of the problems:

    {

     "application": {
       "name": "Firefox",
       "version": "30.0",
       "userAgent": "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0",
       "supportURL": "https://support.mozilla.org/1/firefox/30.0/WINNT/en-US/"
     },
     "crashes": {
       "submitted": [
         {
           "id": "bp-56f4b9d3-7646-4804-b1f0-6b86a2140712",
           "date": 1405205216202,
           "pending": false
         },
         {
           "id": "bp-252f490e-dbc4-4b6c-89bb-abc7a2140712",
           "date": 1405205139899,
           "pending": false
         },
         {
           "id": "bp-728dabc3-d5ae-42cc-a7b3-5ef922140712",
           "date": 1405204414387,
           "pending": false
         },
         {
           "id": "bp-f4cf2971-3a0d-4737-b3e4-81c2f2140712",
           "date": 1405204325838,
           "pending": false
         },
         {
           "id": "bp-717ff5d6-7edf-49c7-956f-247e52140712",
           "date": 1405204300027,
           "pending": false
         },
         {
           "id": "bp-e0f0c131-39c9-40e3-b6aa-45c312140712",
           "date": 1405184955514,
           "pending": false
         },
         {
           "id": "bp-8f6e4e47-0363-48d2-a7ff-875b92140712",
           "date": 1405184937698,
           "pending": false
         },
         {
           "id": "bp-9245429c-ccfc-41fa-9edd-79baa2140712",
           "date": 1405184884426,
           "pending": false
         },
         {
           "id": "bp-5e91822b-8fc3-411c-bcf7-c753f2140712",
           "date": 1405184798033,
           "pending": false
         },
         {
           "id": "bp-db406fb0-7045-41a5-b42c-522db2140712",
           "date": 1405183704121,
           "pending": false
         },
         {
           "id": "bp-6c913909-d1ef-4773-9712-fa1b92140712",
           "date": 1405183678385,
           "pending": false
         },
         {
           "id": "bp-65a30f3e-da4a-406b-9bfa-8cec72140712",
           "date": 1405178435488,
           "pending": false
         },
         {
           "id": "bp-11fbb2a8-923f-4ab3-b577-6dbe32140712",
           "date": 1405178411720,
           "pending": false
         },
         {
           "id": "bp-968183f6-086d-430a-a993-f1d892140712",
           "date": 1405127322874,
           "pending": false
         },
         {
           "id": "bp-017688f8-afc7-4b90-8fa7-2be692140711",
           "date": 1405040514173,
           "pending": false
         },
         {
           "id": "bp-342b9f6c-3ffd-489e-ae1c-b5ac62140711",
           "date": 1405037808744,
           "pending": false
         },
         {
           "id": "bp-62c1ea5a-24da-421f-9983-9b09c2140711",
           "date": 1405037772426,
           "pending": false
         },
         {
           "id": "bp-a7227128-b4dd-4cd5-997c-b9f132140711",
           "date": 1405037229671,
           "pending": false
         },
         {
           "id": "bp-2d0b1114-0d86-4f2b-ba7d-20f902140711",
           "date": 1405037207333,
           "pending": false
         }
       ],
       "pending": 1
     },
     "modifiedPreferences": {
       "accessibility.typeaheadfind.flashBar": 0,
       "accessibility.browsewithcaret": true,
       "browser.cache.disk.capacity": 358400,
       "browser.cache.disk.smart_size.first_run": false,
       "browser.cache.disk.smart_size.use_old_max": false,
       "browser.cache.disk.smart_size_cached_value": 358400,
       "browser.places.smartBookmarksVersion": 7,
       "browser.sessionstore.upgradeBackup.latestBuildID": "20140605174243",
       "browser.startup.homepage_override.mstone": "30.0",
       "browser.startup.homepage": "https://www.bing.com/",
       "browser.startup.homepage_override.buildID": "20140605174243",
       "dom.mozApps.used": true,
       "extensions.lastAppVersion": "30.0",
       "font.internaluseonly.changed": false,
       "gfx.direct3d.last_used_feature_level_idx": 0,
       "network.cookie.prefsMigrated": true,
       "network.cookie.cookieBehavior": 2,
       "places.database.lastMaintenance": 1405257179,
       "places.history.expiration.transient_current_max_pages": 104858,
       "plugin.state.npitunes": 0,
       "plugin.state.npesnsonar": 0,
       "plugin.state.npesnlaunch": 0,
       "plugin.importedState": true,
       "plugin.state.npsitesafety": 0,
       "plugin.state.npauthz": 0,
       "plugin.disable_full_page_plugin_for_types": "application/pdf,application/vnd.adobe.xfdf,application/vnd.fdf,application/vnd.adobe.xdp+xml",
       "plugin.state.npwlpg": 0,
       "plugin.state.npffwloplugin": 0,
       "plugin.state.npdeployjava": 0,
       "plugin.state.np_wtapp": 0,
       "privacy.cpd.offlineApps": true,
       "privacy.cpd.sessions": false,
       "privacy.donottrackheader.enabled": true,
       "privacy.sanitize.migrateFx3Prefs": true,
       "storage.vacuum.last.places.sqlite": 1405258871,
       "storage.vacuum.last.index": 0
     },
     "graphics": {
       "numTotalWindows": 2,
       "numAcceleratedWindows": 2,
       "windowLayerManagerType": "Direct3D 10",
       "windowLayerManagerRemote": false,
       "adapterDescription": "Intel(R) HD Graphics 4000",
       "adapterVendorID": "0x8086",
       "adapterDeviceID": "0x0166",
       "adapterRAM": "Unknown",
       "adapterDrivers": "igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32",
       "driverVersion": "9.17.10.2843",
       "driverDate": "8-21-2012",
       "adapterDescription2": "NVIDIA GeForce GT 650M  ",
       "adapterVendorID2": "0x10de",
       "adapterDeviceID2": "0x0fd1",
       "adapterRAM2": "2048",
       "adapterDrivers2": "nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um",
       "driverVersion2": "9.18.13.3788",
       "driverDate2": "5-19-2014",
       "isGPU2Active": false,
       "direct2DEnabled": true,
       "directWriteEnabled": true,
       "directWriteVersion": "6.2.9200.16571",
       "clearTypeParameters": "Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 100 ",
       "webglRenderer": "Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D9Ex vs_3_0 ps_3_0)",
       "info": {
         "AzureCanvasBackend": "direct2d",
         "AzureSkiaAccelerated": 0,
         "AzureFallbackCanvasBackend": "cairo",
         "AzureContentBackend": "direct2d"
       }
     },
     "javaScript": {
       "incrementalGCEnabled": true
     },
     "accessibility": {
       "isActive": false,
       "forceDisabled": 0
     },
     "libraryVersions": {
       "NSPR": {
         "minVersion": "4.10.6",
         "version": "4.10.6"
       },
       "NSS": {
         "minVersion": "3.16 Basic ECC",
         "version": "3.16 Basic ECC"
       },
       "NSSUTIL": {
         "minVersion": "3.16",
         "version": "3.16"
       },
       "NSSSSL": {
         "minVersion": "3.16 Basic ECC",
         "version": "3.16 Basic ECC"
       },
       "NSSSMIME": {
         "minVersion": "3.16 Basic ECC",
         "version": "3.16 Basic ECC"
       }
     },
     "userJS": {
       "exists": false
     },
     "extensions": [
       {
         "name": "Norton Toolbar",
         "version": "2014.7.2.6",
         "isActive": true,
         "id": "{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}"
       },
       {
         "name": "Norton Vulnerability Protection",
         "version": "12.2.0.5 - 1",
         "isActive": true,
         "id": "{BBDA0591-3099-440a-AA10-41764D9DB4DB}"
       },
       {
         "name": "Troubleshooter",
         "version": "1.1a",
         "isActive": true,
         "id": "[email protected]"
       },
       {
         "name": "Windows Media Player Extension for Firefox",
         "version": "1.1",
         "isActive": true,
         "id": "jid0-nRwp7VvCqZcSRTppwWz2npqGEKw@jetpack"
       },
       {
         "name": "HTTPS-Everywhere",
         "version": "3.5.3",
         "isActive": false,
         "id": "[email protected]"
       }
     ]
    

    }

    Each of these error reports is caused by something related to Covenant eyes monitoring

    You have something like that installed on your PC?
    Or is that what Firefox crashing on the CovenantEyes.com site?
    I had Firefox "blocks" repeatedly while this Web site has been opened in Firefox.

  • Firefox crashing several times per day

    Sometimes, when I am trying to load a page (no matter if I just navigate in a Web site, opening a new tab/window, or by train to load a Web site for the first time) firefox will crash just completely. Here's my last five accidents reports:
    BP-a36a60c8-1421-442e-86e2-567f72130219 18/02/2013 21:41
    BP-cf4cae5e-5e77-4513-AE86-480c12130219 18/02/2013 21:11
    BP-b3381532-B510-4530-86CE-17fba2130219 18/02/2013 20:20
    BP-30222a14-69cf-48cb-8627-8bb3c2130219 18/02/2013 19:49
    BP-706b07bf-62bc-45F2-B712-863cb2130218 18/02/2013 16:44

    I tried to disable the hardware accelerator thing, but there was no change. This has happened for at least 3 weeks now, I think. Any help would be greatly appreciated because at this rate, I'll have to switch to Chrome to save my sanity. I don't really like chrome, but at least chrome does not crash all the time on me.

    Until I uninstalled firefox and then reinstalled, I double checked my modules and programs and found "Good companion" as an add-on and a program. I looked and it's apparently malware, so I uninstalled. Since then, Firefox broke down and it's been three days that I got rid of him. Before, Firefox broke several times a day.

  • Developer Edition of Firefox crashes every time when text in bold in the wordpress Editor.

    Developer Edition of Firefox crashes whenever I hit it ctrl + b (or select FAT) in the wordpress Editor. Win 10, FF 44.0a2
    Does not happen in other browsers.

    Sorry, restarting solved this weird problem.

  • Firefox crashes several times a day. I haven't found one yet. It crashes randomly, I guess.

    Firefox crashes. I think that Facebook is still running. I tried in safe mode and with all plugins disabled but it keeps crashing randomly. A few days without accidents at all. A few days three crashes in one minute.

    This seems to have solved the problem:

    Repair of TCP/IP stack for use with Vista or 7 options.

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    Reset the battery TCP/IP IPv4 default installation. netsh int ipv4 reset reset.log

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    Reboot the computer.

  • Firefox crashes every time that I load it.

    I uninstalled and did a new install, I created a new profile, delete the old, it does not open in Safe Mode, I have checked the accident report and not hacve Backdoor.Ulrbot.C. Any ideas please?

    Your crashreport:

    https://crash-stats.Mozilla.com/report/index/BP-974f8bf9-f289-4653-a77d-bdf522111109

    8.0 Firefox crash [@ DbgBreakPoint]

    This seems to be a Roboform. Install the latest version of Roboform 7.6.2 should solve this problem according to the related Bug 691271.

  • V40.0.3 Firefox crashes every time you start from the top.

    Road, passes this week, have been using Firefox for 18 months without any problem. Upgrade to 40.0.3 seems to be a problem. I change the theme on 40.0.3 of loading, but returned immediately after classic theme. It seems that, since then, I had the problem, but I've also updated Java recently too.

    I added the id of the accident according to the submitted incident reports

    The apparent cause of this accident is an application called Websense end point. Disable this program or add-on [if it is installed in Firefox] and see if the crash stops.

    See Websense for support.

  • Firefox crashes every time I try and open

    After using Firefox on my laptop for years free problem a few days ago, he started crashing everytime I tried to open it, the web page opens for about a second then crashes and I get the dialog box crash report that what happens in safe mode as well. I don't have time to do any changes on my page of browser as it crashes in less than a second. I uninsalled and reinstall Firefox 3.68 and just downloaded the beta 4 to see if that would work, but same problem of . IE works very well and from there tried to charge dozens of websites on firefox that firefox is my default browser. As I said the site doesn't loads no problem but crashes instantly. Very grateful for any help

    Verification of the accident report and the associated bug report, this may be due an index damaged in the database file that stores bookmarks. To test this situation, you can force Firefox to create a new bookmark file, and in the process, it has to import your bookmarks from a backup file.

    First, you will need to find your profile folder, follow the instructions to search for a profile in Firefox 3.5 article profiles - where Firefox stores your bookmarks, passwords and other user data .

    Once in the places.sqlite profile folder and rename it to places.sqlite.old, then try to start Firefox. It should create a new places.sqlite file and import your bookmarks from the last backup file. This should hopefully solve your problem.

  • Firefox crashed 45 times in 24 hours.

    I work to a new installation of Windows. also new video card, processor, hard drive. The night last Firefox broke every five minutes. He crashed once before that I put on my addons and several times after (somewhere around 30 times). I tried to go back to an older version of Firefox and crashed as well. It will be either crash at startup, or it will open my tabs and then stop.

    Here is the information that might be useful: https://crash-stats.mozilla.com/report/index/bp-864db5b8-b866-4d20-9f60-913862150406

    I ran Firefox reset to get rid of my modules, but they were:
    Extensions: Adblock more 2.6.9 Amazon Smile 1Configuration for Firefox, Norton Toolbar 2014.7.12.7, reddit improvement suite 4.5.4, abd [fvd] 6.6.7 speed dial.

    Topic: Fractal Frost

    Plugins: OpenH264 Video by Cisco 1.3 (always activate); Shockwave flash 13.0.0.277 (always); NVIDIA 3d vision 7.17.13.4788 (ask to activate) - 2 of them, a Vision and a Vision streaming; and WildTangent Games (never turn).

    It crashed at least 3 times since I have reset Firefox.

    I appreciate the responses. The same day I posted that, Norton started throwing errors also. We uninstalled and reinstalled, but it seemed he had several things wrong so we ended up wiping the hard drive again. I have not tried to download new Firefox again because Norton still gave me errors. I appreciate this help. It is not really resolved, but I don't want that people feel that need to enter and continue to try to understand. I still don't know what happened.

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