Firefox crashes whenever I click on options in tools or customize

Had to reinstall Firefox after downloading a faster option "make Firefox" appeared Mozilla as it completely crashed my internet access. Message kept saying I needed a proxy server address as Firefox connects through a proxy server. Finally had to resort to ATT me reconnected as update had changed my settings of local network search: all checked.
Now, if I try to download an add-on on it says is installed, it is not - 41 Add acceptable on - and if I click on tools > Firefox plant wi/no crash report options window appears. need to click the icon. Ditto options menu. And will not accept, click on options in Customizing, a hand appears and zero happens.
Do not have ability to set my preferences, of course. None of these options from the sidebar appears more. I don't have any ad blocking valer'evne after downloading and not running the ad for 41 block.
Firefox also crashes repeatedly.
Have you tried to reboot in Safe Mode, no difference.
I use XP and that many others have no interest in changing to 7 or 8 so that portable continues to operate.

Your user agent shows you are running Firefox in compatibility mode for Windows 98 (NT 4.10).

Check that you are not Firefox running in compatibility mode.
You can open the properties of the desktop Firefox shortcut via the context menu and check under the tab "compatibility".
Make sure that all items are disabled in the tab "Compatibility" in the Properties window.

Tags: Firefox

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