Firefox crashes whenever I open it - Crash ID: bp-9fea3d59-98d1-46b3-aa83-89f392140208

Similar Questions

• Firefox crashes whenever I open a vine

  Hello

  Whenever I try to open a web page that has a video to vineyard inside, firefox crashes. This happens every time. Same opening http://www.vine.co will crash firefox. I noticed the same thing with this website www.flashscore.com, whenever a team scores, firefox crashes. I tried to start firefox in safe mode, I even did a uninstall complete and reinstalled, same thing. I really don't want to use a different browser. Your help would be much appreciated.

  Thank you.

  Hello disappear, what kind of sound card do you use? Mozilla developers are working on a fix for some models that hang on some content audio html5, which should already be present in firefox nightly - for more details you can also check the #970147 bug.

  In addition to what has been said here, you can try to disable sounds "improvements" in the properties of the windows device speaker as a temporary workaround...

• How can I fix Firefox crashing whenever I have many tabs open?

  I'll try to keep this short. I'm used to be a Firefox user for a long time... as he was released from first. I've always had problems with it crashing when given the many tabs open. I could not take more and jumped ship. After a brief period using Chrome, I decided to install the 31 version and try again.

  I still have the same exact questions. The problem has persisted through generations of computer with the increase in power and memory.

  Currently I am running an i7 4770 k with 32 GB of RAM and a GTX 770, SSD, etc.. I just installed Firefox yesterday after fed up with Chrome and some of its questions. Firefox crashed at about 6 - 10 times since then.

  I'm a heavy browser. I have normally accumulate tons of tabs open, more than 100 + tabs open at the same time (maybe more, I've never counted). I understand that this may use a lot of memory, but I have a ton of memory. My use of the system does not exceed 30% never, but Firefox crashes regularly. I'm actually a little surprised that it seems worse now that she has never in the past. It crashes, I restore and it will crash again in 5 minutes. I don't have any add-ons installed. I had Ad Block Plus briefly installed, but I uninstalled that, once these accidents have begun.

  What is Firefox, no Add-ons, no extra charges, nothing else to change its performance. It crashes constantly. It is perhaps just the last attempt before I'll look elsewhere.

  Hello, Yes, it looks like an accident of lack of memory (probably due to many tabs open). you could try a port 64-bit firefox who will be able to use all of the available memory: https://www.waterfoxproject.org/

• Firefox crashes whenever I try to open it.

  Firefox crashes when I try to open it. This has happened for days. It began without warning and I was not aware of the changes or updates before that happens first. I tried to open it in safe mode, without success. No Firefox update done just before the failure.

  Download Firefox

  • Download

  And start the installation

• Firefox crashes or freezes when opened. Help, please!

  My firefox does not open. I have been using Firefox without problems for years until yesterday. I have a Mac OS X 10.10.3. Whenever I open Firefox, it immediately crashes or freezes. I have to go to my dock to "force quit" Firefox. I tried to uninstall and reinstall the latest version of Firefox 38.0.1 several times and no luck. I tried to start Firefox in "safe mode" and as soon as my default screen opens (Yahoo.com) and when I click on anything, whether it's freezing immediately again.

  I'm not able to get Firefox open enough before it freezes to be able to go to 'preferences' to try to change or remove cookies or anything else.

  Also, I had hundreds of bookmarks, when I get Firefox and running, is there a way to recover these bookmarks?

  Currently, I am forced to use Safari which is horrible. Help, please!

  Thank you

  Chris Reppart

  primetime347 said

  Is there another way to fix the FF on my main account on my computer instead of having to switch everything to another account?

  You do not create another account on the computer. You're doing a
  new user of Firefox with your own user account profile. Firefox may have
  many profiles under the same user account.

• Firefox crashes after I open a new tab

  Hello
  My Firefox crashes whenever I open a new tab (empty). The same phenomenon occurs in safe mode. Here are links to some of the latest crash reports:

  https://crash-stats.Mozilla.com/report/index/f0fce577-b53e-44BF-a8fa-f7a802150406
  https://crash-stats.Mozilla.com/report/index/176ae181-d394-4abb-a7f2-c792c2150406
  https://crash-stats.Mozilla.com/report/index/dc577bdc-adb4-47b9-9a0e-096442150406

  What could be wrong?
  Thank you.

  You might try using a new profile. It might be hard to go at least a whole day without your pets addons, bookmarks, and history... the bookmarks are fairly easy to copy.

  Create a new Firefox profile

  This is in addition and does not replace your existing settings.

  A new profile will be your plugins installed by system (for example, Flash) and extensions (e.g., security suite toolbars), but no themes, other extensions or other customizations. It should also come with fresh data bases of completely fresh settings and a cache folder.

  Out of Firefox and start in the profile using Start Manager > Search box (or run) - type or paste the following and press ENTER:

  firefox.exe -P
  

  Do not delete anything here.

  Any time want to switch profiles, exit Firefox and return to this dialog box.

  Click on the button to create a profile, assign a name like April8 and ignore the possibility of changing the location of the folder. Then launch Firefox in the new profile that you have created.

  It might take some time to determine if the new profile works better than the old. If you want to import your Favorites from your regular profile in the meantime, here's how:

  You can use the dialog library (Ctrl + Shift + b or "Show all bookmarks") to access the restore feature. The trick is to know where to find your bookmark backups in your regular profile. After clicking on file... you can paste this into the space of file name and press ENTER to drill down to your profile folders:

  %APPDATA%\Mozilla\Firefox\Profiles
  

  The semi-randomly-named folder that has your last backup is generally the one that ends with "failure". Click in that one, and then in the folder bookmarkbackups . Here you can choose the most recently updated to restore file.

  Important: restoring a backup bookmark clears all bookmarks currently in your current Firefox profile and replaces it with the contents of the backup file.

  In my view, it is also reasonable to install AdBlock Plus, Restorer of classic theme, and Status4Evar, like those who, by themselves, are not likely to be at the origin of this apparently rare problem. But I wouldn't add all your extensions to the time in the new profile, and if many show extensions system installed, you can disable those you don't actually use.

• Firefox crashes instantly on the opening.

  Hello

  I installed "CUSTOM ROM OS" on my Samsung Galaxy Tab 2 (GT-P3100) - Android 5.0.2 "slimrom."
  Whenever I open the browser, after a few seconds it crashes instantly. This same problem occurs with both the browser. THE OFFICIAL LANGUAGES OF FIRFOX AND BETA. Please help I want to use my sync.

  Image - http://imgur.com/es8GXRM

  Thank you.

  Hi Cleanaeronstone72:

  Please provide the following information so that we can help you:

  1. You use Firefox for android 36.0.0? We have just released an update, please switch to Firefox for Android 36.0.1 and let us know if this helps!
  2. Surf to about: crashes and just reply with the id of your plant report (the report id begins with "bp") AND answer please with your version of Android (4.1 Jellybean, lollipop 5, etc.)

  See you soon!

  ... Roland

• Firefox crashes when I try to open a downloaded file

  Hello!

  Whenever I try to open a file I just downloaded Firefox stops working. I get a windows "Firefox has stopped working" error message.

  Steps to follow:
  Download a file
  Download blue arrow icon will blink to indicate that the download is finished
  I click on the download arrow to open the list of downloaded files
  I clicked on the file I want to open
  Firefox crashes

  I tried the following:

  - reinstall firefox
  - refresh firefox
  - start firefox in safe mode (still crashes)
  

  I also tested in safe mode Windows and do not have the problem. According to me, indicating that there is another piece of software that is the cause of the crash, but I do not know how to identify what other software it is.

  Firefox does not record these subject aircraft crash: crashes so I have no newspaper to share.

  I have an error in the Windows Event Viewer:

  The failing application name: firefox.exe, version: 35.0.1.5500, time stamp: 0x54c1fdbc
  The failed module name: ntdll.dll, version: 6.3.9600.17630, time stamp: 0x54b0d74f
  Exception code: 0xc0000374
  Offset: 0x000e5994
  Process ID vulnerabilities: 0xcbc
  Start time of application vulnerabilities: 0x01d046499c589612
  The failing application path: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
  The failed module path: C:\WINDOWS\SYSTEM32\ntdll.dll
  Report ID: e600231d-b23c-11e4-bea1-90e6bad76e7f
  Faulting full name of the package:
  ID of the failed package-parent application:

  Any help would be great.

  OK, so this I've not exactly "resolved" the issue, but I have a solution. I dropped Firefox and installed Firefox developer edition instead:

  https://www.Mozilla.org/en-us/Firefox/developer/

  I don't have the same problem when using that. Fact.

• Firefox crashes without opening because I have installed the latest Norton antivirus in windows XP

  I have three computers running XP and the latest version of Norton anti = viral... Two are working well. On the third, firefox crashes whenever I try to use it because I downloaded the last street of Norton Security. Norton will not open either. If I open in safe mode with networking, I can access the internet with firefox.

  Start Firefox in Safe Mode {web link}
  While you are in safe mode disables the Norton modules.
  Then restart.

• Firefox crashes all the time when I open it. I'm unable to open it in safe mode and reinstall the app did not work.

  I've been running Firefox v. 18.0.2 and for a few days the application continually crashes whenever I open it. I am currently not able to enter in safe mode and it happens to all profiles on the computer. I went through and updated all my Add-ons, but the problem persists. I decided to re - install the application by deleting all the configurations that have been previously configured. I also tried to delete the entire folder to % APPDATA%\Mozilla. Up to this point, I am unable to get Firefox running.

  Try to remove the profiles.ini file to force Firefox to create a new default profile.

  • http://KB.mozillazine.org/profiles.ini_file
  • http://KB.mozillazine.org/Profile_folder_-_Firefox

• Firefox crash whenever I go on Youtube

  Hello. Here's the problem:

  Whenever I go on Youtube, Firefox hang and I do the thing (CTRL + ALT + CANC.) to close the browser. I know that the problem is releated to Flash from Adobe because when I disable it, Youtube works, but is there another solution? (I can look with adobe flash, video to youtube on other sites, such as facebook). I have the latest version of Adobe Flash/Shockwave/Firefox. The problem also affects Aurora. (If I open a youtube page and quickly open a new window, I can play the video, but if I go back to the youtube window, the problem appears again).
  PS: I can't find any article talking about it in the Mozilla page'support.

  Sorry for my bad English. Mario.

  The link is a page of information. You can try different settings of Firefox crash protection features. Please also try this: open the Control Panel > Flash Player, click on delete all and erase the data. This erase flash stored data and settings for sites such as allow, block etc.

• Firefox crashes when I open it (except in safe mode). Reinstalled twice, did not help. Also, turn off hardware acceleration, etc.. Windows XP, Firefox 6.

  Whenever I try to open Firefox, it hangs and does not open. Get the crash reporter. I've uninstalled and reinstalled twice, but it did not help. Follow the instructions on your site for the modules disabling and disabling hardware accerlation. Firefox crashes in Mode without failure. I use the latest version of Firefox with Windows XP. Thank you

  
  

• My google toolbar does not respond and when I open tools > Add-ons, a window pops up saying script is unresponsive, which is followed by firefox crashing

  When I try a search using my google toolbar it stops responding and when I open tools > Addons, a window pops up saying script is unresponsive, which is followed by firefox crashing. How can I fix it?

  It is possible that you have a problem with some Add on Firefox which is an obstacle to the normal behavior of your Firefox. Have you tried to disable all add-ons (just to see) to see if Firefox goes back to normal?

  Whenever you have a problem with Firefox, whatever it is, you must make sure that it is not caused by one (or more) of your installed modules, whether an extension, a theme or a plugin. To do this easily and cleanly, start Firefox in safe mode (remember to select disable all add-ons when you start safe mode). If the problem goes away, you know that it's an add-on. Disable them all in normal mode and allow them one by one until you find the source of the problem. See this article for more information on troubleshooting extensions and themes and this one for plugins.

  If you need help with one of your modules, you will need to contact the author.

  If the problem does not disappear when all add-ons are disabled, please tell me, so we can work from there. Please be afraid not to follow my instructions to the line, as everything can be easily undone.

• Everytime I open Firefox I get a message: "an attempt to change your home page has been blocked" and firefox crashes

  Everytime I open Firefox I get a message: "an attempt to change your home page has been blocked" and firefox crashes.
  I unintalled (on my MAC) and reinstalled twice. Makes no difference. Any suggestions?

  Could you try starting Firefox in Safe Mode? It is a standard diagnostic tool to disable some advanced features of Firefox and extensions. More info: questions to troubleshoot Firefox in Safe Mode.

  Does not work if Firefox: Hold down the option key when starting Firefox.

  If Firefox is running: You can restart Firefox in Mode safe mode using either:

  • button "3-bar" menu > "?" button > restart with disabled modules
  • Help menu > restart with disabled modules

  and OK reboot.

  Two scenarios: A small dialog box should appear. Click on 'Start mode safe' (not update).

  Any improvement?

  While you are in Mode without failure, you could copy a list of your extensions and paste them into an answer? The best place for this is the support information page - either:

  • button "3-bar" menu > "?" button > troubleshooting information
  • (menu bar) Help > troubleshooting information
  • type or paste everything: in the address bar and press Enter

  Scroll down to the Extensions section, and then select from there until the end of the following table with the mouse and copy. Then paste into a response. It may seem a bit messy but don't worry, we're used to it.

  In addition, if you check your homepage settings, he changed? This article explains where to find that page preferences: start-up, homepage, tabs and download settings.

• Firefox crashes whenever I try to play a YouTube video

  Hi all.

  I had an annoying problem since this morning. I am able to view the homepage of YouTube, but whenever I try to watch a video, the player will work for a short period of time, usually a few minutes - and then Firefox will freeze. A minute or so after that, I get a crash report and Firefox crashes. Here's the error reports generated since that began:

  Date of the ID report
  BP-b766f314-91ca-4B6D-a3d2-732872151004
  10/03/2015-20:26
  BP-aa6f1e09-94f5-4462-8c60-e1d422151003
  05:50 10/03/2015
  BP-b48330ab-55e4-452C-B026-3a2082151003
  10/03/2015-02:58
  BP-ce1b0f3e-eb21-464c-9F0D-1098f2151003
  10/03/2015 01:49

  It's only Youtube that gives me problems. I tried Twitch and Hulu and each site performed normally. YouTube seems to work very well since I was able to access it on Internet Explorer without any problem. I ran Malwarebytes and McAfee scans since this morning, but the two have developed own.

  Any thoughts?

  You can try to disable hardware acceleration in Firefox.

  • Tools > Options > advanced > General > Browsing: "use hardware acceleration when available.

  You will need to close and restart Firefox after enabling/disabling this setting.

  • https://support.Mozilla.org/KB/troubleshooting+extensions+and+themes

  You can check if there is an update for your display driver graphic card and search for hardware acceleration of related issues.

  • https://support.Mozilla.org/KB/upgrade-graphics-drivers-use-hardware-acceleration