Firefox does not after clicking on the symbol, cannot remove firefox because it tells me that it is still open! Windows 7 64 bit

Firefox does not at all. Would like to remove it and reinstall, however when trying to uninstall a message pops up that I need to first close firefox! In short: impossible to remove firefox, impossible to reinstall, cannot use it. Operating system Windows 7, 64 bit, Sony laptop computer VAIO PCG 81213 M. Firefox worked just fine before. IE works fine.

This can help if you have had the same problem as me on the occasions.

Right-click on an empty area of the taskbar. In the menu that appears, select "start Task Manager". Along the upper part of the "Task manager" window, select the 'process '. You will see a list of running processes. Scroll down the list until you see Firefox. Select it and press the 'end process' at the bottom right. Click 'end process' on the warning popup that appears. Firefox should disappear from the list. Now you should be able to start or to uninstall. If Firefox does not appear in the list at all so this fix is not for you. I hope this helps.
Lozz

Tags: Firefox

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