Firefox does not connect to the internet after you try all the troubleshooting, reinstalling, check my firewall, etc. Help!

Okay, I re-installed Firefox but it still cannot connect to the internet. The original question disabled my Norton antivirus, and I am currently using Windows defender. I have Mozilla removed from the allow list as suggested in the troubleshooting and then re - he added, but which did not help, any suggestions? I am running a full scan now, it has been 2.5 hours now and still running. I can't understand what prevents FF to access the internet, and so far none of the suggestions have worked. I am running windows 8. I try to install troubleshooting information, but it ask again me what to open the xpi file and I have no idea. Hell, it's so boring. OK, got the added manually troubleshooting info. Hope that helps someone help me.

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Thanks, that no longer works. I had finally realized with the help of an agent co. My norton antivirus was blocking the upgrade, even if the upgrade it was invalid. Weird, but once we have updated and downloaded the new norton stuff has worked. Thank you all for the suggestions.

Tags: Firefox

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