Firefox does not. Have done all troubleshooting but still does not. It will not open again now. Help please.
After all the troubleshooting suggestions and also uninstall and reinstall Firefox, it won't always work. First it fades and a "does not" review appeared on the letterhead, with the pointer regarding the timer but nothing did. He was recently working fine for ages and I have not added anything, or deleted, so does not understand why he should stop suddenly work.
I followed all the troubleshooting tips and disabled the plug ins, also removed a lot of the add - ons, did not always work. Then I uninstalled and re-installed.
Now, it will still not open. A window pops up saying: he's fallen down and giving me the opportunity to re - start or leave. If I click on start, it only re - start.
I even started it in SafeMode but which will not open either, it opens for about a minute then just closes.
Please help, I really want to use any other search engine.
If you have submitted reports of incidents, so thanks for posting the ID of one or more reports of recent incidents that have a prefix 'bp ':
- BP-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the ID of the status of recent reports of error on the page "help > troubleshooting information" (topic: support).
- Click on the "All incident reports" button on this page to open the Subject: hangs page and see all incident reports.
If necessary, you can open on: pages through the address bar.
See:
- http://KB.mozillazine.org/Mozilla_Crash_Reporter
- https://support.Mozilla.org/KB/Mozilla+Crash+Reporter
If you cannot open Firefox, see:
- http://KB.mozillazine.org/Mozilla_Crash_Reporter#Location_of_crash_reports
- http://KB.mozillazine.org/Mozilla_Crash_Reporter#Viewing_crash_reports
Tags: Firefox
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