Firefox does not load.

Firefox does not load. I have installed Kaspersky Internet Security and everything was working fine until it wasn't. I then uninstalled Kaspersky, but Firefox still load.

Since I love Firefox I restored my computer to an earlier state and that fixed everything, then I installed another Kaspersky product and everything was perfect. Now the problem is back.

I don't know if the problem is on the side of Kaspersky or Firefox, but I would prefer not to restore again and I have no more troubleshooting ideas.

Firefox starts in safe mode of Windows.
When I double click on the Firefox icon the mouse indicates the load of the FF, but then, it does not start. Chrome starts very well.
Contacted Kaspersky, but their first troubleshooting tip didn't work.
Under Event Viewer, I can see the details of the accident for Firefox, but I can't read and I do not know if they are related to the FF does not.

I'm agree with unintelligible Firefox and then put it back, but I don't want to lose my bookmarks, modules, themes, etc.

Any ideas would be appreciated!

You can start Firefox in its own Mode safe? Hold SHIFT and start Firefox: You could at least make backups of Mode without failure. I heard wrong with anti-banner Kaspersky features, if you can try to disable browser protection components in Kaspersky to see if he can coexist with Firefox on your system or not.

If you need to back up things without starting Firefox, go to your profile folder copy. It must contain everything down to your history of bookmark backups and extension settings.

Tags: Firefox

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