Firefox does not open! Troubleshooting do not work.

My operating system is Windows XP. Firefox installed a new updated two days ago. It caused Firefox to crash several times and was a pain in the butt, but seemed to unravel after three restarts and a lot of frustration.

Turned on my computer today (two days later) and when I double click on Firefox, the hourglass shows for about two seconds, but the program does not open. Or it will open if I right click and select run or if I open it in the start menu.

I restarted my computer, which made no difference.

I started to copy the information from my profile and make a new profile, as the suggested troubleshooting guide. However, when I get to the point where you run the executable file of Firefox, I get an error message apologizing for Firefox crashing and offering to report the problem to Mozilla. What happened three times.

I can not reset Firefox, because it does not open.

Apparently, uninstalling and reinstalling does not help, and I don't want to lose my favorites. Any suggestions?

Thansks!

Try a clean reinstall and remove the Firefox program folder before reinstalling a new copy of Firefox.

Download a new copy of Firefox and save the file to the desktop.

Uninstall your current version of Firefox, if possible, the settings in the software security and cleaning of the Windows registry.

  • Do NOT remove the data personal when you uninstall your current version of Firefox, because all profile files will be deleted and you will also lose your personal data such as bookmarks and passwords from other versions of Firefox profiles.

Delete the program folder Firefox before installing newly downloaded copy of the Firefox installer.

Your bookmarks and other profile data is stored in the Firefox profile folder and will not be affected by a uninstall and (re) install, but make sure that 'delete personal data' is NOT selected when you uninstall Firefox.

If you keep problems also create a new profile.

See "create a profile":

If the new profile works then you can transfer files from a profile in the new profile, but make sure not to copy corrupted files.

Tags: Firefox

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