Firefox goes to the crash report and will not start when I try to open it

Crash ID: bp-9dc68df0-f096-454c-82c3-e32bf2130531

Whenever I try to open Firefox, it goes immediately to the crash reporter who said 'we're sorry. Firefox has been a problem and crashed. We will try to restore your tabs and windows when it starts. »

I ran Malwarebytes, Super Antispyware, Kapersky Security Scan, Spybot and Microsoft Safety Scanner and none of them does not seem to work. Also, I tried to uninstall and reinstall without success. I have included my Crash report for you to review. Please help me with this because I am full of ideas.

Perfect! I never really had the enough can recorder installed on my computer, but I installed a Call Recorder for Skype. It didn't work the way I thought that it would be so I uninstalled. I couldn't remember that it was so I installed each recorder of Skype, that I could find including nice may one. Then I did a complete uninstall of each program using the uninstall program supplied with Advanced SystemCare. I restarted my computer and now it works! Thanks for the help!

P.S. I was able to find an immediate temporary fix yesterday by browsing through another forum where one of the mods had a fix. He said that the issue had something to do with DEP.

Here is his discussion with another Member:

===========================================================

In General, when an accident of app, or crashes, a record is made in the event viewer. (type eventvwr in the search) go into windows journal > application tab.

You are looking for critical errors (they have red in the left hand column)

Look for the application, the app blocking crash or anything related to the problem

When you find them write down the Event ID and source code and tell us what they are. I have a sneaking suspicion it will be event ID 1000 source 100.

Let us know if you need help

Hey guys, I'm so glad I saw this thread I have problems very similar to POS.


Basically, I just recently implemented a new system and installed Windows 7 above. This is where my first errors have occurred, getting an error of installation on the first try to install Win7. I had a look around the web trying to solve this and got through the installation of the second time around.

However, after having the computer for a week now he acted strange throughout various errors and a blue screen appears from time to time.

I get blue screens, IExplorer, COM Surrogate and Explorer Windows Defender-a stopped working, even my sfc/scannow was interrupted due to the error... This is my first experience with this type of problem and I haven't really found someone with a clue on this subject yet.

Until I read your reply, zigzag3143. I had a look at my eventviewer out of curiousity and it just so happens that it is full of Error Event ID 1000, Source code 100, with Source stated as Application and my Avira Antivir Personal antivirus software. It should be noted that prior to Avira I had Avast antivirus installed, so I don't suspect the usual antivirus issue.

Yes, zigzag3143, what exactly is this event 1000 code Source 100 all about? It would be so nice for a change, to get this resolved from the first post on the web, you know? Haha, anyway, I cross my fingers that you can crush it for me.

Thanks.



I beg of you. I thought it was that but wouldn't you jinx. OK Event ID 1000, 100 source is often caused by a built-in virus protection app called adj. Dep, or DEP data, prevent applications (read virus) to launch in 'protected memory space. It is almost not necessary but that's another story.

He find. It is located in your system control panel > advanced system settings > Advanced Options > performance settings > DEP

-Default is MS apps only (I think) what ever he is set to change. If that does not cure the problem, you can even turn it off. There is a turorial here on this. http://www.Vistax64.com/tutorials/12...ble.html?LTR=D

Let us know if she continues

===========================================================

LONG STORY SHORT... I just did what he said and follow this link to
Learn how to turn off my DEP for a quick trouble so if someone reads this and is a problem, it can work for them, as well.

Your information help me with a permanent fix because I have activated DEP before I restarted and now everything is back to normal

Thanks again!

Tags: Firefox

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