Firefox is running somewhere on my computer and I can't get rid of

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• Help, please! My firefox browser has been hacked by Vostern and I can't get rid of it.

  I uninstalled the program Vostern and changed my default back to firefox, but every time I open my browser it goes back to Vostern. I don't know what else to do.

  See this - http://malwaretips.com/blogs/remove-vosteran-search/

• I antispy checker on my computer and I can't get down

  I have a wear antispy checker on my computer and I can't get off. I used norton and spy sweeper to bring down and it will get not off my computer. I ran a syslog on hijacking this and it is the newspaper. now the spy scan detects the auditor antspyware spywear and it is quanrantines and deletes, but it does not go far. I have tried everything to get rid of it and I have not found any solution.

  Logfile of Trend Micro HijackThis v2.0.2
  Scan saved at 17:49:54, 09/16/2008
  Platform: Windows XP SP2 (WinNT 5.01.2600)
  MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
  Boot mode: Normal

  Ongoing process:
  C:\WINDOWS\System32\smss.exe
  C:\WINDOWS\system32\csrss.exe
  C:\WINDOWS\system32\winlogon.exe
  C:\WINDOWS\system32\services.exe
  C:\WINDOWS\system32\lsass.exe
  C:\WINDOWS\system32\svchost.exe
  C:\WINDOWS\system32\svchost.exe
  C:\Windows\System32\svchost.exe
  C:\WINDOWS\system32\svchost.exe
  C:\WINDOWS\system32\svchost.exe
  C:\WINDOWS\Explorer.exe
  C:\WINDOWS\system32\spoolsv.exe
  C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
  C:\WINDOWS\system32\bgsvcgen.exe
  C:\Program Files\Fichiers Symantec Shared Shared\ccSvcHst.exe
  C:\Program Files\Fichiers Symantec Shared Shared\ccSvcHst.exe
  C:\WINDOWS\eHome\ehRecvr.exe
  C:\WINDOWS\eHome\ehSched.exe
  C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM. EXE
  C:\WINDOWS\system32\nvsvc32.exe
  C:\WINDOWS\system32\svchost.exe
  C:\Program Files\VentSrv\ventrilo_svc.exe
  C:\Program Files\Viewpoint\Common\ViewpointService.exe
  C:\Program Files\VentSrv\ventrilo_srv.exe
  C:\Program Webroot Sweeper\SpySweeper.exe
  C:\WINDOWS\ehome\mcrdsvc.exe
  C:\Program Files\Fichiers Symantec Shared\AppCore\AppSvc32.exe
  C:\WINDOWS\system32\dllhost.exe
  C:\WINDOWS\System32\alg.exe
  C:\WINDOWS\system32\msiexec.exe
  C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
  C:\WINDOWS\system32\ctfmon.exe
  C:\Program Files\Mozilla Firefox\firefox.exe
  C:\Program Trend Micro\HijackThis\HijackThis.exe
  C:\WINDOWS\system32\wbem\wmiprvse.exe

  R1 - HKCU Software Microsoft Internet Explorer Main, Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=4061114
  R0 - HKCU Software Microsoft Internet Explorer Main, Start Page = http://www.yahoo.com/
  R1 - HKLM Software Microsoft Internet Explorer Main, Default_Page_URL = http://www.dell.com
  R0 - HKLM Software Microsoft Internet Explorer Main, Start Page = http://www.dell.com
  R1 - HKLM Search Microsoft Internet Explorer, Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=4061114
  O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Fichiers Symantec Shared\coShared\Browser\1.5\NppBho.dll
  O2 - BHO: (no name) - {32341E7E-C319-46DE-91D0-E30BB1A3CABA} - C:\WINDOWS\system32\byXPHaBS.dll (file missing)
  O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
  O2 - BHO: WarningBHO Class - {9989F1F6-70DE-4244-AC9F-6672983681A0} - C:\Program Files\AntiSpyCheck 2.1\IEWarning32.dll (file missing)
  O2 - BHO: (no name) - {A49E097A-D6EF-4B2F-8B0F-1230E998587F} - C:\Program Technologies\iebt.dll (file missing) v1.8.4
  O2 - BHO: (no name) - {F8011EEB-E020-4A1A-B2DF-AA4B12A2B40D} - (no file)
  O3 - Toolbar: Show Norton - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Fichiers Shared\coShared\Browser\1.5\UIBHO.dll Symantec toolbar
  O3 - Toolbar: Veoh Browser Plug-in - {D0943516-5076-4020-A3B5-AEFAF26AB263} - C:\Program Veoh Networks\Veoh\Plugins\reg\VeohToolbar.dll (file missing)
  O3 - Toolbar: (no name) - {07AA283A-43D7-4CBE-A064-32A21112D94D} - (no file)
  O3 - Toolbar: Internet Service - {F99D0C20-F8E1-43B6-AB24-3F16BFAEA77B} - C:\Program Technologies\iebr.dll (file missing) v1.8.4
  O4 - HKLM\... \Run: [Symantec PIF AlertEng] 'C:\Program Files\Fichiers Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe' / a/m "C:\Program Files\Common Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
  O4 - HKLM\... \Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe/auto
  O4 - HKLM\... \Run: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\isuspm.exe-demarrage
  O4 - HKCU\... \Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
  O4 - HKCU\... \Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
  O4 - HKLM\... \Policies\Explorer\Run: [start] C:\Program Technologies\iebtm.exe v1.8.4
  O8 - Extra context menu item: E & xport to Microsoft Excel - res: / / C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL. EXE/3000
  O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
  O9 - Extra 'Tools' menuitem: Sun Console Java - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
  O9 - Extra button: research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR. DLL
  O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
  O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
  O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
  O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
  O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583}-C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
  O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
  O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
  {O17 - HKLM\System\CCS\Services\Tcpip\... \{59BBAE0A-CB03-4F65-B37F-7FBC6EBEF475}: NameServer = 85.255.115.28,85.255.112.200
  O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.115.28 85.255.112.200
  O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.115.28 85.255.112.200
  O17 - HKLM: NameServer = 85.255.115.28 85.255.112.200
  O20 - AppInit_DLLs: snawfy.dll gnbqbs.dll gdpwqd.dll oaluay.dll wmvqrw.dll ygichp.dll synzta.dll hjvria.dll geyfdx.dll vqmdcz.dll zjrfgw.dll zuvnju.dll haumau.dll xopqvp.dll lwhbim.dll yiankc.dll xkzsgf.dll
  O20 - Winlogon Notify: byXPHaBS - byXPHaBS.dll (file missing)
  O20 - Winlogon Notify: xxYRkhgD - xxYRkhgD.dll (file missing)
  O20 - Winlogon Notify: yayyaApN - yayyaApN.dll (file missing)
  O20 - Winlogon Notify: __c002AB83 - C:\WINDOWS\system32\__c002AB83.dat
  O20 - Winlogon Notify: __c0088FBE - C:\WINDOWS\system32\__c0088FBE.dat (file missing)
  O22 - SharedTaskScheduler: depreciable - {716002db-288c-4bf0-80cd-a467e78d8b55} - (no file)
  O22 - SharedTaskScheduler: chicot - {c27abdde-8a43-4a7f-81c0-3fc3c952284f} - C:\WINDOWS\system32\sgntu.dll
  O23 - Service: automatic LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe Planner
  O23 - Service: Recorder GOLD library services General B (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
  O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program files Symantec Shared Shared\ccSvcHst.exe common
  O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program files Symantec Shared Shared\ccSvcHst.exe common
  O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program files Symantec Shared Shared\ccSvcHst.exe common
  O23 - Service: COM host (comHost) - Symantec Corporation - C:\Program Files\Fichiers Symantec Shared\VAScanner\comHost.exe
  O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Google Updater\GoogleUpdaterService.exe
  O23 - Service: Symantec Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe IS the
  O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program files Symantec Shared Shared\ccSvcHst.exe common
  O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Fichiers Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
  O23 - Service: lxcy_device--C:\WINDOWS\system32\lxcycoms.exe
  O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
  O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Fichiers Symantec Shared\CCPD-LC\symlcsvc.exe
  O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Fichiers Symantec Shared\AppCore\AppSvc32.exe
  O23 - Service: Ventrilo - Unknown owner - C:\Program Files\VentSrv\ventrilo_svc.exe
  O23 - Service: Service Manager Viewpoint - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
  O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Webroot Sweeper\SpySweeper.exe

  --
  End of file - 8848 bytes

  
  

• My Vista crashed and I've switched back to XP. Now I have 1mil more old files compressed that I can't get rid of and it slows down the computer. How can I get rid of these files

  My Vista crashed and I've switched back to XP. Now I have 1mil more old files compressed that I can't get rid of and it slows down the computer. How can I get rid of these files.

  Hello

  1 are. what type of files?
  2. when they are stored?

  3. What is the size of these compressed files?

  Try to perform the clean boot on the computer and check if that helps.

  Reference:
  How to configure Windows XP to start in a "clean boot" State
  http://support.Microsoft.com/kb/310353

  See the bottom of the articles that might help you resolve this problem.
  How to make a computer faster: 6 ways to speed up your PC
  http://www.Microsoft.com/atwork/maintenance/speed.aspx
  Slow PC? Optimize your computer for peak performance
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• I HAVE WINDOWS FOR SOME REASON SECURITY ANY. THERES A EU ON MY COMPUTER SECURITY TOOLS. AND IT TOOK OVER. AND I CAN'T GET RID OF BED EITHER.

  THIS PROGRAM OF SECURITY TOOLS HAS TAKEN POSSESSION OF MY COMPUTER. I CAN'T SAFELY FILES, I CAN DOWNLOAD MCAFEE. AND I CAN'T GET RID OF IT.    BETTY

  PLEASE PLEASE HELP

  Security Tool is a rogue antivirus application that deliberately gave the system reports of false threats to security on your computer and displays notifications to make you think that your PC is infected with malware or fake security alerts

  To remove it try to scan with

  http://www.Malwarebytes.org/MBAM.php

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  For further shore visit this link

  http://www.bleepingcomputer.com/virus-removal/remove-security-tool

  http://www.howtogeek.com/HOWTO/9505/how-to-remove-security-tool-and-other-roguefake-antivirus-malware/

• My Macbook Pro has been hacked by trolls - how to secure my computer? How can I get rid of the trolls?

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  Just what evidence do you have that yo have been hacked?

  Viruses, Trojans, Malware - and other aspects of Internet Security

  https://discussions.Apple.com/docs/doc-8573

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  https://discussions.Apple.com/docs/doc-8841

• I want to click to open the message, but it is to open when I select it, and I can't get rid of the open under the messages pane.

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• I just changed my internet provider to comcast/xfinity and I can't get rid of the xfinity homepage, what should I do?

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  Hello pineconewrangler, please install the addon reset search - he'll be back most common customizations as the homepage in firefox by default: https://addons.mozilla.org/firefox/addon/searchreset/

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• Tango Romoval: I recently contracted a malware I think... it's called Tango and I can't get rid of it I tried many different ways can someone help?

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• HOW remove 'directionsAce' by myway of Chrome... it changed my home page and I can't get RID of it!  There is NO sign of it in the Applications, nor of any 'addition' what anyone new in the last week.  He hides.

  HOW remove 'directionsAce' by myway of Chrome... it changed my home page and I can't get RID of it!  There is NO sign of it in the Applications, nor of any 'addition' what anyone new in the last week.  He hides.

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  I worked all morning with directions from the web... and so far nothing has helped.

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  It seems that you might have downloaded some malware or adware.  Download Malwarebytes Anti-Malware for Mac to get rid of him.  In the future, avoid the following types of sites to prevent it happening again:

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  • torrent sites
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  • MP3 download sites (Mp3 Skull, mp3monkey, etc.)
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• I have a small black square box that suddenly appeared on my iPad screen and I can't get rid of it. It is said to perform a zoom, zoom full screen, etc. When you click on it. I have to remove my screen; It drives me crazy.

  I have a small black square that has all of a sudden shiown on my iPad screen and I can't get rid of it. When you click on it, it is said, perform a zoom, zoom full screen, etc. I need because it drives me crazy.

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  You have one of the accessibility features enabled. Go to settings > General > accessibility and Zoom 'off' (the icon you see is the 'Show' controller on screen Zoom settings) - and check what accessibility shortcuts (a triple-click of the home button) is defined in the lower part of the screen for accessibility

• I can't trim hand is on and I can't get rid of it, so can I crop my picture

  I can't trim hand is on and I can't get rid of it, so can I crop my picture

  Hi Lynd,

  It seems that you press the space bar, when you see the hand icon.

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• Ashampoo has itself set as my homepage and I can't get rid of it.

  I recently updated to version 6 free Ashampoo.
  When it finished downloading, I noticed he put himself and Bing as my home page.
  I've been in heart Control Panel > internet options and choose Google as home, but Ashampoo Homepage is always there.
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  Then, I went into Firefox and deleted the add-on for the toolbar, but still the same.
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  They probably get commision on research conducted through their engine.

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  Thank you.

• What is this and how can I get rid of it: akhzpnwvld

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  Hi John,.

  1. don't you make changes on your computer before this problem?

  2. you have the latest updates installed McAfee?

  It seems that the computer is infected with virus or malware.

  (a) I recommend you run a virus scan online from the link given below and check if the problem persists.

  Microsoft safety scanner

  Also, make sure that you have the latest update of the software antivirus installed on your computer, so that it works correctly.

  (b) you can also download & run Microsoft Security Essentials on your computer.

  Hope the helps of information.
  Please post back and we do know.

• I don't have bookmarks open as a b4 in the sidebar, but it's today and I can't get rid of it. Absolutely, I went to the bookmark and the option for the sidebar is NOT ch

  I don't have the option open as a verified sidebar, never have, and NEVER had it do this til today. I can't get rid of him open like a sidebar when I open ff. Help, please. There must be another way to get rid of it before you restore my pc!

  From the keyboard, {Ctrl + B} opens and closes the bookmarks bar. If it is open when you close Firefox, it will open the next time to launch Firefox.