Firefox keep crashing

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• Firefox keeps crashing on youtube

  See the report below:

  I downgraded and updated to firefox and adobe flash, but firefox keeps crashing on you tube

  AdapterDeviceID: 0x2e32
  AdapterVendorID: 0x8086
  Add-ons: support%40lastpass.com:2.5.0,anttoolbar%40ant.com:2.4.7.8,firefox1%40myibay.com:1.3.5,foxmarks%40kei.com:4.2.3,LogMeInClient%40logmein.com:1.0.0.1024,personas%40christopher.beard:1.7.2.1,testpilot%40labs.mozilla.com:1.2.2,%7B4BBDD651-70CF-4821-84F8-2B918CF89CA3%7D:7.3.0.1,%7B62760FD6-B943-48C9-AB09-F99C6FE96088%7D:2.5.7,%7Ba0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7%7D:20130515,%7BAE93811A-5C9A-4d34-8462-F7B864FC4696%7D:4.16,%7Bef4e370e-d9f0-4e00-b93e-a4f274cfdd5a%7D:1.4.9,%7BF8A55C97-3DB6-4961-A81D-0DE0080E53CB%7D:0.9.8,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:23.0.1,bookmarkdeduplicator%40foxhatdev:1.2,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.3.2
  AvailablePageFile: 4035756032
  AvailablePhysicalMemory: 2020319232
  AvailableVirtualMemory: 1566806016
  BuildID: 20130814063812
  CrashTime: 1377265088
  EMCheckCompatibility: true
  InstallTime: 1377257514
  Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x2e32, AdapterSubsysID: 2e321849, AdapterDriverVersion: 6.14.10.4990
  D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers-
  ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
  ProductName: Firefox
  ReleaseChannel: release
  SecondsSinceLastCrash: 6450
  StartupTime: 1377264388
  SystemMemoryUsePercentage: 42
  Theme: classic/1.0
  Throttleable: 1
  TotalVirtualMemory: 2147352576
  URL: https://apis.google.com/u/0/_/widget/render/comments?first_party_property=YOUTUBE&href=http%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DfgjGBtTjywY%26list%3DPLsADJVRCDaNYpbMjbOHdSCSaKBlG6aOL5&owner_id=Rpbrf-LDcVa7R8nCH4Nmjw&query=http%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DfgjGBtTjywY&stream_id=UCRpbrf-LDcVa7R8nCH4Nmjw&substream_id=fgjGBtTjywY&view_type=FILTERED_POSTMOD&width=590&dl=true&youtube_video_acl=PUBLIC&hl=en_US&origin=http%3A%2F%2Fwww.youtube.com&gsrc=1p&jsh=m%3B%2F_%2Fscs%2Fabc-static%2F_%2Fjs%2Fk%3Dgapi.gapi.en.frJMbC5LyzM.O%2Fm%3D__features__%2Fam%3DIA%2Frt%3Dj%2Fd%3D1%2Frs%3DAItRSTMLCe1riklf82eONwSEM0M5ZUH51A#_methods=onPlusOne%2C_ready%2C_close%2C_open%2C_resizeMe%2C_renderstart%2Concircled%2Conthumbsup%2Contimestampclicked&id=I0_1377265086581&parent=http%3A%2F%2Fwww.youtube.com&pfname=&rpctoken=12418239
  Vendor: Mozilla
  Version: 23.0.1
  Winsock_LSP: SBLSP over [MSAFD Tcpip [TCP/IP]] : 2 : 1 :
   SBLSP over [MSAFD Tcpip [UDP/IP]] : 2 : 2 : C:\Program Files\SpeedBit Video Accelerator\LSP3.3.7.5\sblsp.dll
   MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
   MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
   MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
   RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\rsvpsp.dll
   RSVP TCP Service Provider : 6 : 1 : %SystemRoot%\system32\rsvpsp.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{E164C867-4D50-4C52-BAC3-4E20530E992B}] SEQPACKET 11 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{E164C867-4D50-4C52-BAC3-4E20530E992B}] DATAGRAM 11 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{97161BE5-3B9E-47E8-B980-EA7DAA62DDD8}] SEQPACKET 10 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{97161BE5-3B9E-47E8-B980-EA7DAA62DDD8}] DATAGRAM 10 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{10C212A4-FBEE-4DE8-B928-1C0421C69529}] SEQPACKET 9 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{10C212A4-FBEE-4DE8-B928-1C0421C69529}] DATAGRAM 9 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{BF2F0D6D-1A1F-4AB8-A162-1FEED1D4AC4E}] SEQPACKET 8 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{BF2F0D6D-1A1F-4AB8-A162-1FEED1D4AC4E}] DATAGRAM 8 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{8D29FEF0-359F-4B69-AFEF-C50B2471838A}] SEQPACKET 7 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{8D29FEF0-359F-4B69-AFEF-C50B2471838A}] DATAGRAM 7 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{332CDF34-1668-499D-B938-3C7842374389}] SEQPACKET 4 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{332CDF34-1668-499D-B938-3C7842374389}] DATAGRAM 4 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{D2A13987-3800-4EB8-84D9-8DE3D55F77C2}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{D2A13987-3800-4EB8-84D9-8DE3D55F77C2}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{76C9ACD6-1523-430F-8AD0-C5B3A0A32103}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{76C9ACD6-1523-430F-8AD0-C5B3A0A32103}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{A56FF020-3C58-4D13-9C47-8CCDAE85B219}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{A56FF020-3C58-4D13-9C47-8CCDAE85B219}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{36E39A50-00A0-42CF-9B86-EE44F078CFFD}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{36E39A50-00A0-42CF-9B86-EE44F078CFFD}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{E204AC2F-D7F5-446D-B065-E6003AE73A92}] SEQPACKET 12 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{E204AC2F-D7F5-446D-B065-E6003AE73A92}] DATAGRAM 12 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{6FF8C4A7-7C88-46CC-BDA7-074EABC9BD52}] SEQPACKET 13 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{6FF8C4A7-7C88-46CC-BDA7-074EABC9BD52}] DATAGRAM 13 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{038B1489-B95F-4C31-A6D2-CF62704AA051}] SEQPACKET 6 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{038B1489-B95F-4C31-A6D2-CF62704AA051}] DATAGRAM 6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{811A7B52-429D-4330-BCF5-5FF95C8392A5}] SEQPACKET 5 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{811A7B52-429D-4330-BCF5-5FF95C8392A5}] DATAGRAM 5 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
   SBLSP : 2 : 0 : C:\Program Files\SpeedBit Video Accelerator\LSP3.3.7.5\sblsp.dll
  
  This report also contains technical information about the state of the application when it crashed.

  Great, thanks for posting back. I will mark your answer as the solution.

  Oddly even though I could see speedbit mentioned in your reports of incidents and the title of related bug I didn't see he's looking for to your system details side. It is a component of something else, or Firefox support simply not picked up and listed.

• Firefox keeps crashing after update this morning

  Turned my work computer on and firefox had an update for today. Updated and since then it will not start. It will only crash upon restart it hangs again and send a report. Tried to go to safe mode, but it keeps crashing.

  Here are a few reports of incidents

  BP-1d2e3290-E3A8-4a22-AC56-4afab2140903
  BP-1d4a9fcd-e935-4542-843B-9df342140903
  BP-1d4e1bd6-934e-4e08-A701-450d12140903
  BP-3e28e04b-71cb-49fe-9e13-741a02140903

  Really frustrating as this my work computer with all my passwords and links saved to it.

  You may have to reinstall Firefox 31 temporarily until someone figures more information about this particular crash signature.

  To properly replace your program files Firefox 32 (without affecting your settings):

  (1) this section has a link to get the installer: install an older version of Firefox.

  (2) rename the folder (Windows 64-bit folder names)

  C:\Program Files (x86)\Mozilla Firefox
  

  TO

  C:\Program Files (x86)\OldFirefox
  

  (3) run the installation program that you downloaded in the #1. It should automatically connect to your existing settings.

  It starts and runs correctly?

  If so, one note: Some plugins can only exist in this OldFirefox file. If it is missing something essential, present in these files:

  • C:\Program Files (x 86) \OldFirefox\Plugins
  • C:\Program Files (x 86) \OldFirefox\browser\plugins

  Otherwise: We were looking for an issue or in the folder of the external/malware software settings.

• Firefox keeps crashing

  Crash report ID: aa69ad39-8f6c-4bd0-bef4-109152150617

  My Firefox browser crashes randomly, say about 20 times a day. Only the browser window stops and opens the dialog box 'send report '. I continued sending these reports for these days, filling my e-mail then like someone to contact me, but nothing happened. I tried to open with Safe Mode and all disabled add-ons Mozilla but no solution that's happened, he crashed again. I tried not to open more than 2 tablets at the same time thinking maybe it's a RAM problem, but it crashed again. I periodically check my task manager to increase the CPU usage or RAM but everything is normal! I have updated both my version of Firefox and all my Add-ons are up to date.
  A clue is that I constantly have a Facebook tab open, so I don't know if it could be a complication with Facebook itself. I use Firefox as my navig by default for the past 5 years at least, and I've never had any problems.

  I use Windows 7 Ultimate Service Pack 1 64-bit.
  Processor: Intel Core 2 Duo E7300@2,66 GHz
  RAM: 3 GB
  Graphics card: Nvidia GeForce 9600GT 512 MB
  My last update of the material has been more than 2 years ago, so I guess there is no compatibility issues or hardware defect.

  I'm happy to share any other information you need by e-mail.

  Hello

  Have you tried to update to FIrefox? This function usually fixes most of the issues Firefox.

  You can also try a clean reinstall of Firefox and see if the problem still persists?

  I hope this helps!

• Firefox keep crashing on start

  Cannot open firefox. It crashes as soon as it starts to

  You can try to see if you can start Firefox in Safe Mode:

  • On Windows, hold down the SHIFT key while starting Firefox with a double click on the shortcut to the desktop Firefox
  • On Mac, hold the Options key when starting Firefox
  • Help > restart with disabled modules
  • https://support.Mozilla.org/KB/safe+mode
  • https://support.Mozilla.org/KB/troubleshooting+extensions+and+themes

  Do a clean reinstall and delete the program folder before Firefox to (re) install a new copy of the current version of Firefox.

  Download a new copy of Firefox and save the file to the desktop.

  • Firefox 26: http://www.mozilla.org/en-US/firefox/all.html

  If possible to uninstall your current version of Firefox to clean the Windows registry and settings in the security software.

  • Do NOT remove the data personal when you uninstall your current version of Firefox, because all profile files will be deleted and you lose personal data such as bookmarks and passwords from other versions of Firefox profiles.

  Delete the program folder Firefox before installing newly downloaded copy of the Firefox installer.

  • (32-bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (Windows 64 bit) "C:\Program Files (x 86) \Mozilla.
  • It is important to remove the Firefox program folder to delete all the files and make sure that there is no problem with the files that were the remains after uninstallation.
  • http://KB.mozillazine.org/Uninstalling_Firefox

  Your bookmarks and other personal data are stored in the Firefox profile folder and will not be affected by a uninstall and (re) install, but make sure that 'delete personal data' is NOT selected when you uninstall Firefox.

  If you keep problems also create a new profile.

  • http://KB.mozillazine.org/Profile_folder_-_Firefox
  • http://KB.mozillazine.org/Profile_backup
  • http://KB.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

  Do a check with some malware malware, analysis of programs on the Windows computer.
  
  Please scan with all programs, because each program detects a different malicious program.
  
  All of these programs have free versions.

  Make sure that you update each program to get the latest version of their databases before scanning.

  • Malwarebytes' Anti-Malware:
    http://www.Malwarebytes.org/MBAM.php
  • AdwCleaner:
    http://www.bleepingcomputer.com/download/adwcleaner/
    http://www.Softpedia.com/get/antivirus/removal-tools/AdwCleaner.shtml
  • SuperAntispyware:
    http://www.SUPERAntiSpyware.com/
  • Microsoft security scanner:
    http://www.Microsoft.com/security/scanner/en-us/default.aspx
  • Windows Defender: Home Page:
    http://www.Microsoft.com/Windows/products/winfamily/Defender/default.mspx
  • Spybot Search & Destroy:
    http://www.safer-networking.org/en/index.html
  • Kasperky free Security Scan:
    http://www.Kaspersky.com/security-scan

  Alternatively, you can write a check for an infection rootkit TDSSKiller.

  • Utility anti-rootkit TDSSKiller:
  
  http://support.Kaspersky.com/5350?El=88446

  See also:

  • "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

• Firefox keeps crashing with OSX El Capitan

  Since the update to 42 it crashes 5 - 10 times a day.

  Looks like the same mentioned here:
  https://discussions.Apple.com/thread/7269348

  Meldungs ID Sendedatum
  BP-534552c9-0fdb-4F05-9b49-55beb2151024
  24.10.15 13:01
  BP-53541f78-3d03-414F-80e9-9fa6e2151024
  24.10.15 13:01
  BP-490702e2-ea63-4E5B-BD95-0a7cc2151024
  24.10.15 13:01
  BP-f93b3c6f-756C-49CA-b0cf-940752151024
  24.10.15 13:00
  BP-fec291be-2225-4720-a4fc-68fe52151024
  24.10.15 13:00
  BP-d27af96c-A3CB-43C3-ABCB-7ae272151024
  24.10.15 13:00
  BP-de878a2f-b6d5-4ce8-86b1-7eab32151024
  24.10.15 13:00
  BP-4fa8f9fd-3981-4e71-80e5-37e732151024
  24.10.15 12:28
  BP-b404e677-d9e1-452F-8f4f-d52ce2151023
  23.10.15 20:14
  BP-7a91ac84-14f7-40FE-b4c2-733302151023
  23.10.15 19:54
  BP-447b2055-4098-4260-b846-f65c52151023

  You can set a different default font on your Mac that Firefox uses for user interface?

  If you read a crash report so see you entries related fonts like this and suggests strongly that it is a

  font related issue.
  *https://crash-stats.mozilla.com/report/index/534552c9-0fdb-4f05-9b49-55beb2151024
  5 	XUL 	gfxMacPlatformFontList::GetDefaultFont(gfxFontStyle const*)
  6 	XUL 	gfxFontGroup::GetDefaultFont()
  7 	XUL 	nsFontMetrics::ExternalLeading()

• 37.0.2 Firefox keep crashing on Windos 8.1

  37.0.2 Firefox crashes once almost every hour on the Windows 8.1 and it seems that there's no solution in sight.

  Please correct. I have now stopped using Firefox as my default browser. If there is no solution, I uninstall completely.

  -Kenneth

  Thank you for the report crash IDs. They seem to imply the Norton Identity Safe extension, which then calls Norton Confidential, which tries to display a window, but crashes. If I read them correctly.

  Could you try running for a day with Norton Safe to identify people with disabilities? You can do this on the page modules. Either:

  • CTRL + SHIFT + a
  • "3-bar" menu button (or tools) > Add-ons

  In the left column, click Extensions. Then find Norton on the right side.

• Firefox keeps crashing after Lollipop updated on HTC a M8. Do not even open!

  After upgrading my firmware/software to the new Lollipop OS, Firefox crashes. I tried to uninstall and reinstall directly the Googe play store and still nothing. When I click the icon of Firefox the browser opens and then I immediately get a notification "we're sorry, Firefox crashed. How can this be addressed? I downloaded Dolphin browser and could not return to Mozilla unfortunately if this continues...

  Hi again, the update for firefox 36.0.2 addressing the crash to start on your device should now be available in the google game store.

• Firefox keeps crashing outside the safe mode (reset, uninstall-reinstall and disable all add-ons do not help)

  I've actually had this problem for over a year now with previous versions. The browser always crashes just after that I start it, but it seems to work fine in safe mode. I tried to reset the Firefox, disable all add-ons mode security and reinstall the application, but none of these methods does not seem to work. Here's the accident reports I after you have installed the latest version of tonight:

  BP-fa942122-97fe-475c-b9fd-d701a2131217 12/16/2013 22:18
  BP-86a19285-1c0a-40bf-af3b-cf60a2131217 12/16/2013 22:17
  BP-9c74526b-1071-4353-8BBE-41b052131217 12/16/2013 22:12
  BP-4e87b0b1-a2a6-41cd-932C-fdd722131217 12/16/2013 22:09

  Seems that the reason for the accident is "EXCEPTION_ACCESS_VIOLATION_READ", means something like that...

  Try disabling hardware acceleration in Firefox.

  • Tools > Options > advanced > General > Browsing: "use hardware acceleration when available.
  • https://support.Mozilla.org/KB/troubleshooting+extensions+and+themes

  https://support.Mozilla.org/KB/upgrade-graphics-drivers-use-hardware-acceleration

• The latest version of firefox keeps crashing. It still crashes in safe mode, and I recently cleaned al malware, etc. What can I do to fix this?

  Firefox crashes several times in a single session. It started to happen after I updated Firefox to the latest version. He always breaks even in safe mode. I also cleaned of malware, etc., and it crashes. What can I do about it?

  BP-ca3e93bc-253D-4404-BA78-13da02130813

  I deleted the tab by default, "my searches", and I chose a home page. Thank you for your response.

• Firefox keeps crashing after a lot of troubleshooting...

  Whenever I put some load on firefox as multi tabs open... streaming, surf, maybe a... good enough download my normal interweb abuse he was crashing... like every 5-10 minutes and it kills me. Some corrections, I've tried:
  -New profile
  -Will update addons (even if it still shows flash as obsolete even though I installed the update twice now.)
  -Disabled Addons
  -Reinstalled firefox freshly... no addons/bookmarks... anything
  -Reset firefox.

  No crash sig on any of my reports... Please help beginning to think this system based firefoxes isn't's fault... but it works...

  Could you try disabling graphics hardware acceleration to Firefox? Due to the recent driver updates, many users know strange stability and performance problems related to this function.

  You need to restart Firefox for it to take effect, so save any work first (e.g. you compose mail, documents online that you are editing, etc.).

  Orange Firefox button or classic menu Tools > Options > advanced

  In the mini ' General' tab, uncheck the box for "use hardware acceleration when available.

  If you restart Firefox, the issue is resolved or at least improved?

• new version of Firefox keeps crashing with Google Mail

  If I go into Google Mail log in page that Firefox crashes every time. No problem with Internet Explorer. Also find this last version of Firefox has freezing problems when reopened after a crash.

  Upgrade your browser Firefox 8 and check

  • getfirefox.com

• Firefox keeps crashing. I have uninstalled/reinstalled/restart in safemode, crash at startup

  Please help me to get Firefox up. Since a few days, I was not able to open Firefox. I have read several articles on how to solve this problem and I have tried but not succeeded. Here's what I've tried so far:

  -Uninstall - delete the program folder - reinstall (also reinstall in safe mode).

  I start the computer in safe mode and then to the 1st time FF goes down, but I was able to open it in safe/recovery mode and now I'm able to open FF, but only when I start the computer in safe mode. In normal mode it crashes every time at startup. I can't open it in SafeMode (also in failure).

  Still does not - reset FireFox in safe mode, does not always

  My crash reports: 0f2aed19-2a5e-4766-a5d2-370a74c7900c 3e0cbd39-e774-40ee-85de-ddeeff660a52 23af787a-11e7-4a0b-980c-cafed0f1b4e8 196d8d7b-8b21-4cc9-83e4-433e6bd43fe1 266d16c7-3834-4365-9918-dfb1ef148d47 c534af4f-fecf-49e3-955e-c4a388bf0b9b d22b2dc3-431c-43d4-80b3-d219e72da9eb df843966-e123-470c-a5ab-3dcb6e8328d4

  One of them: crash.main.2 1479379784 7bd5c900-3e8e-4c38-ab83-9ff772566ca0 TelemetrySessionId=98273ea1-bfdd-4e30-93eb-fe81979c1f59 TelemetryEnvironment={"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20161104212021","version":"50.0","vendor":"Mozilla","platformVersion":"50.0","xpcomAbi":"x86-msvc","hotfixVersion":null},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16272,"virtualMaxMB":4096,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":61,"stepping":4,"l2cacheKB":256,"l3cacheKB":3072 ,"speedMHz":2295,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2"]},"os":{"name":"Windows_NT","version":"10.0","locale":"pl-PL","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":10586,"windowsUBR":545,"installYear":2016},"hdd":{"profile":{"model":"SAMSUNG SSD PM871 mSATA 256GB","revision":"EMT43D0Q"},"binary":{"model":"SAMSUNG SSD PM871 mSATA 256GB","revision":"EMT43D0Q"},"system":{"model":"SAMSUNG SSD PM871 mSATA 256GB","revision":"EMT43D0Q"}},"gfx":{"D2DEnabled":false ,"DWriteEnabled":false,"adapters":[{"description":"Intel(R) HD Graphics 5500","vendorID":"0x8086","deviceID":"0x1616","subsysID":"062d1028","RAM":null,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVersion":"20.19.15.4390","driverDate":"2-18-2016","GPUActive":true}],"monitors":[{"screenWidth":1366,"screenHeight":768,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":1920,"screenHeight":1200,"refreshRate":59,"pseudoDisplay":false},{"screenWidth":1920,"screenHeight":1200,"refreshRate":59,"pseudoDisplay":false}],"features":{"compositor":"none","d3d11" :{"status":"unavailable"},"d2d":{"status":"unavailable","version":"1.1"}}},"isWow64":true},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sCohort":"test","telemetryEnabled":false,"locale":"pl","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.newtabpage.enhanced":true},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true},"profile":{}} ProductName=Firefox Version=50.0 ReleaseChannel=release BuildID=20161104212021 ProductID={ec8030f7-c20a-464f-9b0e-13a3a9e97384} CrashTime=1479379784 UptimeTS=1.331099352 SecondsSinceLastCrash=564 BlockedDllList= User32BeforeBlocklist=1 SystemMemoryUsePercentage=27 TotalVirtualMemory=4294836224 AvailableVirtualMemory=3969073152 TotalPageFile=34242711552 AvailablePageFile= TotalPhysicalMemory AvailablePhysicalMemory 17062842368 = 12352434176 29267972096 =

  Please HELP:(
  

  Thank you. Unfortunately these accidents are caused by security software websense currently running on your system and adversely affect firefox.

  According to some information, this can be corrected with more recent versions of websense, then you might want to contact your Department and if they could sliding an updated version of websense. otherwise firefox esr can also be an option: the pre-8.1 Websense versions cause outages starting in Firefox

• My Firefox keeps crashing at random times and becomes more common

  My firefox has been blocked for awhile now at random times. Now it does quite often. I need help to know what is the cause. Thank you

  Has collapsed since difficulty. Looks as it did. Thanks for all the help.

• Firefox keeps crashing. I have uninstalled/reinstalled/restart in safemode, continuous still crash at startup.

  Please help me to get Firefox running. I really want to use Firefox, as well as all of my passwords stored in it. Since last week, I was not able to open Firefox. I have read several articles on how to solve this problem and I have tried but not succeeded. Here's what I've tried so far:

  -Uninstall, delete the program folder. Reinstalled, still does not open
  -Reset FireFox in safe mode, still does not open

  Here are the details of the accident report:

  Signature of the problem:

   Problem Event Name:	BEX
   Application Name:	firefox.exe
   Application Version:	33.0.3.5422
   Application Timestamp:	545b5201
   Fault Module Name:	atiumdag.dll
   Fault Module Version:	9.14.10.926
   Fault Module Timestamp:	5064fef0
   Exception Offset:	002cca30
   Exception Code:	c0000005
   Exception Data:	00000008
   OS Version:	6.1.7601.2.1.0.768.3
   Locale ID:	1033
   Additional Information 1:	fa66
   Additional Information 2:	fa6696398de2b9f98383d7a3bf5c3ea1
   Additional Information 3:	fa66
   Additional Information 4:	fa6696398de2b9f98383d7a3bf5c3ea1
  

  Read our privacy statement online:

   http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
  

  If the online privacy statement is not available, please read our offline privacy statement:

   C:\Windows\system32\en-US\erofflps.txt
  

  Hmm, both of your accidents involve ATI display drivers. You can search for an update. AMD has a small app that simplifies the process of searching for the best update of automatic detection. However, the updates themselves are huge, so I hope you have a good internet connection.

  http://support.AMD.com/en-us/download