Firefox keeps crashing after update this morning
Turned my work computer on and firefox had an update for today. Updated and since then it will not start. It will only crash upon restart it hangs again and send a report. Tried to go to safe mode, but it keeps crashing.
Here are a few reports of incidents
BP-1d2e3290-E3A8-4a22-AC56-4afab2140903
BP-1d4a9fcd-e935-4542-843B-9df342140903
BP-1d4e1bd6-934e-4e08-A701-450d12140903
BP-3e28e04b-71cb-49fe-9e13-741a02140903
Really frustrating as this my work computer with all my passwords and links saved to it.
You may have to reinstall Firefox 31 temporarily until someone figures more information about this particular crash signature.
To properly replace your program files Firefox 32 (without affecting your settings):
(1) this section has a link to get the installer: install an older version of Firefox.
(2) rename the folder (Windows 64-bit folder names)
C:\Program Files (x86)\Mozilla Firefox
TO
C:\Program Files (x86)\OldFirefox
(3) run the installation program that you downloaded in the #1. It should automatically connect to your existing settings.
It starts and runs correctly?
If so, one note: Some plugins can only exist in this OldFirefox file. If it is missing something essential, present in these files:
- C:\Program Files (x 86) \OldFirefox\Plugins
- C:\Program Files (x 86) \OldFirefox\browser\plugins
Otherwise: We were looking for an issue or in the folder of the external/malware software settings.
Tags: Firefox
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Firefox started crashing on startup this morning (23 oct), reset does not help
Since this morning (October 23), Firefox crashes at startup. Also, it crashes in safe mode. After the reset, Firefox has started once. At the next startup, Firefox crashed again and the same problem reapppeared.
I have several submitted incident reports, and I add the last 5 ID:s here:
BP-4d3fee36-A024-48fe-B727-a93cc2131023
BP-f1eae758-dd42-4fe9-8dc5-ec3022131023
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I'm grateful for any help.
Kind regards
/ DanielHello daniel, it seems there is a library named SPVC32.dll on your computer involved in these accidents. a googles search reveals that this may be part of 'Conduit search Protect', which could be considered adware or malware.
go to Control Panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software you have in place and various other tools such as the free version of malwarebytes & adwcleaner.
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Whenever I put some load on firefox as multi tabs open... streaming, surf, maybe a... good enough download my normal interweb abuse he was crashing... like every 5-10 minutes and it kills me. Some corrections, I've tried:
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Could you try disabling graphics hardware acceleration to Firefox? Due to the recent driver updates, many users know strange stability and performance problems related to this function.
You need to restart Firefox for it to take effect, so save any work first (e.g. you compose mail, documents online that you are editing, etc.).
Orange Firefox button or classic menu Tools > Options > advanced
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New version 16.09.21 is available on the App store.
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tried to update itunes and it keeps crashing after update
Tried to update itunes and has not worked since, every time I try to open itunes, I just get the same message "iTunes has stopped working" here is the copy and paste the details of the problem, I use windows 7 64-bit
Signature of the problem:
Problem event name: APPCRASH
Application name: iTunes.exe
Application version: 12.3.2.35
Application timestamp: 5673a11b
Fault Module name: CoreAudioToolbox.dll
Fault Module Version: 7.10.5.0
Timestamp of Module error: 55e77f8b
Exception code: c000001d
Exception offset: 00000000005f9630
The system version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Information additional 1: 86 has 5
More information 2: 86a599f99c7c0b061be0ac10bc599c0b
Additional information 3: dfea
Additional information 4: dfeab024363b2359d9c72f242e5b78fb
Read our privacy statement online:
http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409
If the online privacy statement is not available, please read our offline privacy statement:
C:\Windows\system32\en-US\erofflps.txt
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These errors can usually be fixed by removing the offending dll, then fix the component it is programs and features Control Panel. CoreAudioToolbox.dll belongs to Apple Application Support and are normally in
- C:\Program Files\Fichiers Files\Apple\Apple Application Support or
- C:\Program Files (x 86) \Common Files\Apple\Apple Application Support
where the name of the Program Files folder may vary depending on the region.
For general advice, see troubleshooting problems with iTunes for Windows updates.
The steps described in the second case are a guide to remove everything related to iTunes and then rebuild what is often a good starting point, unless the symptoms indicate a more specific approach. Review other cases and a list of documents to support further down the page, in which case one of them applies.
More information area has direct links with the current and recent if you have problems to download, need to revert to a previous version or try the version iTunes for Windows (64-bit-for old video cards) as a workaround for the problems of performance or compatibility with third-party software.
Your library must be affected by these measures, but it is also related to backup and recovery advice if necessary.
TT2
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Hello
I use Illustrator CC French vesion. After the update this morning (10/06/2014), I can't find my Kuler platte more... However, I still have access to the web site.
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See the report below:
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AdapterDeviceID: 0x2e32 AdapterVendorID: 0x8086 Add-ons: support%40lastpass.com:2.5.0,anttoolbar%40ant.com:2.4.7.8,firefox1%40myibay.com:1.3.5,foxmarks%40kei.com:4.2.3,LogMeInClient%40logmein.com:1.0.0.1024,personas%40christopher.beard:1.7.2.1,testpilot%40labs.mozilla.com:1.2.2,%7B4BBDD651-70CF-4821-84F8-2B918CF89CA3%7D:7.3.0.1,%7B62760FD6-B943-48C9-AB09-F99C6FE96088%7D:2.5.7,%7Ba0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7%7D:20130515,%7BAE93811A-5C9A-4d34-8462-F7B864FC4696%7D:4.16,%7Bef4e370e-d9f0-4e00-b93e-a4f274cfdd5a%7D:1.4.9,%7BF8A55C97-3DB6-4961-A81D-0DE0080E53CB%7D:0.9.8,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:23.0.1,bookmarkdeduplicator%40foxhatdev:1.2,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.3.2 AvailablePageFile: 4035756032 AvailablePhysicalMemory: 2020319232 AvailableVirtualMemory: 1566806016 BuildID: 20130814063812 CrashTime: 1377265088 EMCheckCompatibility: true InstallTime: 1377257514 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x2e32, AdapterSubsysID: 2e321849, AdapterDriverVersion: 6.14.10.4990 D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers- ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 6450 StartupTime: 1377264388 SystemMemoryUsePercentage: 42 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 2147352576 URL: https://apis.google.com/u/0/_/widget/render/comments?first_party_property=YOUTUBE&href=http%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DfgjGBtTjywY%26list%3DPLsADJVRCDaNYpbMjbOHdSCSaKBlG6aOL5&owner_id=Rpbrf-LDcVa7R8nCH4Nmjw&query=http%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DfgjGBtTjywY&stream_id=UCRpbrf-LDcVa7R8nCH4Nmjw&substream_id=fgjGBtTjywY&view_type=FILTERED_POSTMOD&width=590&dl=true&youtube_video_acl=PUBLIC&hl=en_US&origin=http%3A%2F%2Fwww.youtube.com&gsrc=1p&jsh=m%3B%2F_%2Fscs%2Fabc-static%2F_%2Fjs%2Fk%3Dgapi.gapi.en.frJMbC5LyzM.O%2Fm%3D__features__%2Fam%3DIA%2Frt%3Dj%2Fd%3D1%2Frs%3DAItRSTMLCe1riklf82eONwSEM0M5ZUH51A#_methods=onPlusOne%2C_ready%2C_close%2C_open%2C_resizeMe%2C_renderstart%2Concircled%2Conthumbsup%2Contimestampclicked&id=I0_1377265086581&parent=http%3A%2F%2Fwww.youtube.com&pfname=&rpctoken=12418239 Vendor: Mozilla Version: 23.0.1 Winsock_LSP: SBLSP over [MSAFD Tcpip [TCP/IP]] : 2 : 1 : SBLSP over [MSAFD Tcpip [UDP/IP]] : 2 : 2 : C:\Program Files\SpeedBit Video Accelerator\LSP3.3.7.5\sblsp.dll MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\rsvpsp.dll RSVP TCP Service Provider : 6 : 1 : %SystemRoot%\system32\rsvpsp.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{E164C867-4D50-4C52-BAC3-4E20530E992B}] SEQPACKET 11 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{E164C867-4D50-4C52-BAC3-4E20530E992B}] DATAGRAM 11 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{97161BE5-3B9E-47E8-B980-EA7DAA62DDD8}] SEQPACKET 10 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{97161BE5-3B9E-47E8-B980-EA7DAA62DDD8}] DATAGRAM 10 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{10C212A4-FBEE-4DE8-B928-1C0421C69529}] SEQPACKET 9 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{10C212A4-FBEE-4DE8-B928-1C0421C69529}] DATAGRAM 9 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{BF2F0D6D-1A1F-4AB8-A162-1FEED1D4AC4E}] SEQPACKET 8 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{BF2F0D6D-1A1F-4AB8-A162-1FEED1D4AC4E}] DATAGRAM 8 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{8D29FEF0-359F-4B69-AFEF-C50B2471838A}] SEQPACKET 7 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{8D29FEF0-359F-4B69-AFEF-C50B2471838A}] DATAGRAM 7 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{332CDF34-1668-499D-B938-3C7842374389}] SEQPACKET 4 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{332CDF34-1668-499D-B938-3C7842374389}] DATAGRAM 4 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{D2A13987-3800-4EB8-84D9-8DE3D55F77C2}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{D2A13987-3800-4EB8-84D9-8DE3D55F77C2}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{76C9ACD6-1523-430F-8AD0-C5B3A0A32103}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{76C9ACD6-1523-430F-8AD0-C5B3A0A32103}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{A56FF020-3C58-4D13-9C47-8CCDAE85B219}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{A56FF020-3C58-4D13-9C47-8CCDAE85B219}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{36E39A50-00A0-42CF-9B86-EE44F078CFFD}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{36E39A50-00A0-42CF-9B86-EE44F078CFFD}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{E204AC2F-D7F5-446D-B065-E6003AE73A92}] SEQPACKET 12 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{E204AC2F-D7F5-446D-B065-E6003AE73A92}] DATAGRAM 12 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{6FF8C4A7-7C88-46CC-BDA7-074EABC9BD52}] SEQPACKET 13 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{6FF8C4A7-7C88-46CC-BDA7-074EABC9BD52}] DATAGRAM 13 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{038B1489-B95F-4C31-A6D2-CF62704AA051}] SEQPACKET 6 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{038B1489-B95F-4C31-A6D2-CF62704AA051}] DATAGRAM 6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{811A7B52-429D-4330-BCF5-5FF95C8392A5}] SEQPACKET 5 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{811A7B52-429D-4330-BCF5-5FF95C8392A5}] DATAGRAM 5 : 2 : 2 : %SystemRoot%\system32\mswsock.dll SBLSP : 2 : 0 : C:\Program Files\SpeedBit Video Accelerator\LSP3.3.7.5\sblsp.dll This report also contains technical information about the state of the application when it crashed.
Great, thanks for posting back. I will mark your answer as the solution.
Oddly even though I could see speedbit mentioned in your reports of incidents and the title of related bug I didn't see he's looking for to your system details side. It is a component of something else, or Firefox support simply not picked up and listed.
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BP-460a0cba-e0ca-4859-b901-98b4a2140511
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