FireFox suddenly crashed



Here's the last crash Id


You can try to disable hardware acceleration in Firefox.

  • Tools > Options > advanced > General > Browsing: "use hardware acceleration when available.

You will need to close and restart Firefox after enabling/disabling this setting.

You can check if there is an update for your display driver graphic card and search for hardware acceleration of related issues.

Tags: Firefox

Similar Questions

  • 41 of Firefox crashes, FIrefox was crashing at startup from the 40.0.3 updated

    Crash ID: bp-fceb36ed-dad2-4eab-9836-687df2150928

    After update to Firefox 40.0.3 several weeks back, Firefox would crash at startup. I uninstalled Firefox, reinstalled FIrefox (now with version 41), this is updated to Windows (Vista 64-bit), shockwave and Flash Player updated, uninstalled Firefox and deleted the Mozilla folder in AppData Roaming directory. Update some addins, FreeMake in particular. Disabled antivirus (Norton 360). I'm unable to start Firefox in safe mode (when I hold SHIFT and you try to start Firefox comes immediately to the crash report). Versions prior to 40.0.3 worked without any problems.

    I look forward to hear from you, thanks! David

    Sorry to hear about the accident and that you have the ID of the report.

    The signature seems a disproportionate impact on the users of Vista. There is a bug in the accident report, but it is for the test of 64-bit versions of Firefox and the final versions are all 32-bit versions.

    I see a reference to FLVSrvLib.dll in the report (at the top of the list in the mini Modules tab), which is a DLL associated with Freecorder program Applian Technologies. In other threads, users have experienced startup crashes if they Freecorder and Norton.

    If you have indeed the Freecorder program and it is not essential, try to uninstall it then restart Windows to ensure that none of its components are running.

    Firefox will start normally after that?

  • YouTube (720 HD or full screen) causes Firefox to crash

    Play YouTube videos 720HD or full screen mode causes immediate Firefox crash. I tried Safe Mode and the same things cause Firefox to crash. I went through the steps on the support page of Mozilla to try to resolve the accident, and none of the steps he solved the problem of crash with YouTube. has recently caused a Firefox crash.


    It seems that the problem of crash has been resolved with version 40.0.

  • Firefox keeps crashing

    Crash report ID: aa69ad39-8f6c-4bd0-bef4-109152150617

    My Firefox browser crashes randomly, say about 20 times a day. Only the browser window stops and opens the dialog box 'send report '. I continued sending these reports for these days, filling my e-mail then like someone to contact me, but nothing happened. I tried to open with Safe Mode and all disabled add-ons Mozilla but no solution that's happened, he crashed again. I tried not to open more than 2 tablets at the same time thinking maybe it's a RAM problem, but it crashed again. I periodically check my task manager to increase the CPU usage or RAM but everything is normal! I have updated both my version of Firefox and all my Add-ons are up to date.
    A clue is that I constantly have a Facebook tab open, so I don't know if it could be a complication with Facebook itself. I use Firefox as my navig by default for the past 5 years at least, and I've never had any problems.

    I use Windows 7 Ultimate Service Pack 1 64-bit.
    Processor: Intel Core 2 Duo [email protected],66 GHz
    RAM: 3 GB
    Graphics card: Nvidia GeForce 9600GT 512 MB
    My last update of the material has been more than 2 years ago, so I guess there is no compatibility issues or hardware defect.

    I'm happy to share any other information you need by e-mail.


    Have you tried to update to FIrefox? This function usually fixes most of the issues Firefox.

    You can also try a clean reinstall of Firefox and see if the problem still persists?

    I hope this helps!

  • Firefox still crashing when I open Facebook page.

    Firefox still crashing when I open Facebook page and crash that appear just after the report is in Greek (?!) I have an English version of Firefox.

    Hey Pacovilla,.

    Do you by chance have the LastPass Manager as an add-on of Firefox?
    (You can click the icon settings at the top right and choose Add ons).

    If you do, try to disable it, or from Firefox with no Add-ons to see if it works.

    This add-on seems to cause problems with Facebook on Firefox.

  • Prevent firefox from crashing and opening of the pop ups

    Windows 8.1 Firefox keeps crashing and the popups will drive you nuts!
    Can anyone help to / or should I return to windows 7?

    Adblock more {web link}
    Blocks annoying video ads on YouTube, Facebook ads, banners
    and much more. Adblock Plus blocks all the annoying ads, and
    supports Web sites by blocking is not discrete (configurable) default ads.

  • Firefox keep crashing

    In windows 8, Firefox keep crashing when I start it. It does not work when I start it in Mode safe.
    Incident reports: & s = Crashing & r = 5 & As = s & s = Crashing & r = 4 & As = s

  • Why itunes update causes Firefox to crash?

    My husband tried to update itunes so it could add music to his ipad. He plugged his ipad to our PC and tried to download music. However, he was told he had to update itunes. When he goes to access the update, we lost our internet connection. I guess that Firefox has crashed. He was able to restore the connection, but it took a lot of effort. How could we prevent the accident and how could we have restored more quickly? iTunes seems to wreak havoc with our PC whenever we need to make an adjustment. Why is this?

      Thank you for your help.

    I do not, please contact Apple support.

  • Cannot open firefox without crashing...

    My Firefox keeps crashing. I uninstalled, reinstalled and tried to start in safe mode but nothing seems to fix.

    Recent reports of Crash;

    Hey - I watch this pc, and they recommended that the user has browse song lyrics sites that are known to install malicious software of one kind or another... the problem found.

    Thanks for your help.

  • Firefox still crashes about 10 seconds after starting


    I have an old iMac running 10.6.8. After I run Firefox, it crashes after 10 seconds (the beachball of death appears for a few seconds, and then it crashes).

    I tried the following:

    • Run utility disk to repair the disk (was Ok)
    • Disk utility to repair permissions of the drive running (fixed some of them, no of course Firefox related)
    • Remove Firefox app
    • And rename ~/Library/Application Support/Firefox ~/Library/Application Support/NotFirefox so it will not be used
    • Reinstall the latest 23.0.1 of the Firefox 23.0.1.dmg Firefox
    • It still crashes
    • Run Safe Mode and it still crashes

    The bug below report comes from the crash to safe mode. He had previously worked for many years.

    Any suggestions?
    Thank you

    You may have a problem with fonts.

    You can write a check for corrupted fonts and duplicate and other police issues:

  • Firefox keeps crashing on youtube

    See the report below:

    I downgraded and updated to firefox and adobe flash, but firefox keeps crashing on you tube

    AdapterDeviceID: 0x2e32
    AdapterVendorID: 0x8086
    AvailablePageFile: 4035756032
    AvailablePhysicalMemory: 2020319232
    AvailableVirtualMemory: 1566806016
    BuildID: 20130814063812
    CrashTime: 1377265088
    EMCheckCompatibility: true
    InstallTime: 1377257514
    Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x2e32, AdapterSubsysID: 2e321849, AdapterDriverVersion:
    D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers-
    ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
    ProductName: Firefox
    ReleaseChannel: release
    SecondsSinceLastCrash: 6450
    StartupTime: 1377264388
    SystemMemoryUsePercentage: 42
    Theme: classic/1.0
    Throttleable: 1
    TotalVirtualMemory: 2147352576
    Vendor: Mozilla
    Version: 23.0.1
    Winsock_LSP: SBLSP over [MSAFD Tcpip [TCP/IP]] : 2 : 1 :
     SBLSP over [MSAFD Tcpip [UDP/IP]] : 2 : 2 : C:\Program Files\SpeedBit Video Accelerator\LSP3.3.7.5\sblsp.dll
     MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
     MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
     RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\rsvpsp.dll
     RSVP TCP Service Provider : 6 : 1 : %SystemRoot%\system32\rsvpsp.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{E164C867-4D50-4C52-BAC3-4E20530E992B}] SEQPACKET 11 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{E164C867-4D50-4C52-BAC3-4E20530E992B}] DATAGRAM 11 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{97161BE5-3B9E-47E8-B980-EA7DAA62DDD8}] SEQPACKET 10 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{97161BE5-3B9E-47E8-B980-EA7DAA62DDD8}] DATAGRAM 10 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{10C212A4-FBEE-4DE8-B928-1C0421C69529}] SEQPACKET 9 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{10C212A4-FBEE-4DE8-B928-1C0421C69529}] DATAGRAM 9 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{BF2F0D6D-1A1F-4AB8-A162-1FEED1D4AC4E}] SEQPACKET 8 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{BF2F0D6D-1A1F-4AB8-A162-1FEED1D4AC4E}] DATAGRAM 8 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{8D29FEF0-359F-4B69-AFEF-C50B2471838A}] SEQPACKET 7 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{8D29FEF0-359F-4B69-AFEF-C50B2471838A}] DATAGRAM 7 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{332CDF34-1668-499D-B938-3C7842374389}] SEQPACKET 4 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{332CDF34-1668-499D-B938-3C7842374389}] DATAGRAM 4 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{D2A13987-3800-4EB8-84D9-8DE3D55F77C2}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{D2A13987-3800-4EB8-84D9-8DE3D55F77C2}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{76C9ACD6-1523-430F-8AD0-C5B3A0A32103}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{76C9ACD6-1523-430F-8AD0-C5B3A0A32103}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{A56FF020-3C58-4D13-9C47-8CCDAE85B219}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{A56FF020-3C58-4D13-9C47-8CCDAE85B219}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{36E39A50-00A0-42CF-9B86-EE44F078CFFD}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{36E39A50-00A0-42CF-9B86-EE44F078CFFD}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{E204AC2F-D7F5-446D-B065-E6003AE73A92}] SEQPACKET 12 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{E204AC2F-D7F5-446D-B065-E6003AE73A92}] DATAGRAM 12 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{6FF8C4A7-7C88-46CC-BDA7-074EABC9BD52}] SEQPACKET 13 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{6FF8C4A7-7C88-46CC-BDA7-074EABC9BD52}] DATAGRAM 13 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{038B1489-B95F-4C31-A6D2-CF62704AA051}] SEQPACKET 6 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{038B1489-B95F-4C31-A6D2-CF62704AA051}] DATAGRAM 6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{811A7B52-429D-4330-BCF5-5FF95C8392A5}] SEQPACKET 5 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{811A7B52-429D-4330-BCF5-5FF95C8392A5}] DATAGRAM 5 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     SBLSP : 2 : 0 : C:\Program Files\SpeedBit Video Accelerator\LSP3.3.7.5\sblsp.dll
    This report also contains technical information about the state of the application when it crashed.

    Great, thanks for posting back. I will mark your answer as the solution.

    Oddly even though I could see speedbit mentioned in your reports of incidents and the title of related bug I didn't see he's looking for to your system details side. It is a component of something else, or Firefox support simply not picked up and listed.

  • Firefox is crashes every time when I visit to Hotmail/Outlook.


    Whenever I'm trying to visit Hotmail/Outlook, Firefox is crashes and unresponsive for about 15-30 sec. It is not just Hotmail/Outlook, all HTML5 Web based (like, 9GAG etc.) sites causing problems same too. It isn't about my system, because my laptop is only a few months and has Intel i5 processor and 8 GB of RAM.

    Here are the steps that I already tried and did not help:

    1 delete and create profile
    2. clean reboot without Add - ons
    3 clear the history of the browser, cache, temp files, etc.
    4. install Firefox uninstall/cleanup

    Please watch the video below to see it in action.

    What am I supposed to do? I use Firefox since 2005 and I don't want to use other sneaky browsers.

    Any help will be appreciated.

    Hi bambamtusa, since it occurs on the first visit in a session and more modern pages, another thought: you have a lot of fonts on your system? See: Firefox crashes on websites (example: on deactivation of the downloadable fonts (gfx.downloadable_fonts.enabled = > false).

  • Firefox constantly crashes at startup, even in safe mode

    I am a novice... Firefox keeps crashing on start-up... Please help.

    You can try to reinstall and make sure that the version is up-to-date. Also check all listed here: update of Firefox and software

    If it does not try and the accident still occurs in safe mode, try to get help with your ID of accident on the link here: getting help with crash ID

  • I installed the version 9.0.1 v10 Firefox has crashed maybe 20 times since then. The previous version almost never crashed AND it changed as if by magic of my network connection settings.

    I installed the version 9.0.1 v10 Firefox has crashed maybe 20 times since then. The previous version almost never crashed AND it changed as if by magic of my network connection settings. disable/change actually my DHCP
    -J' I disable all my Add-ons and rebooted w/no probs but it's crazy.

    I found a FF v9 online and install it. So far it works. I'll pass on challenging FF v10

  • Firefox suddenly stopped from asking me if I want my user name and saved passwords. Help, please!

    Firefox suddenly stopped from asking me if I want my user name and saved passwords. Help, please!

    Make sure that you are not Firefox running in permanent private browsing mode.

    To view the history settings and cookies, choose:

    • Tools > Options > privacy, choose the setting Firefox will: use the custom settings for the story of
    • Uncheck the box: [] "always use the navigation mode private.

Maybe you are looking for

  • iMessage, FaceTime has stopped working

    iPhone 5 16GB, iOS 9.2.1 (13D 15) MacBook Pro 13 end 2011, OS X El Capitan (10.11.3) Hello guys,. just need some advice. I am (was) using iMessage and FaceTime on my iPhone and MacBook. Last week I went on a business trip to London and got notificati

  • Application of fitness questions

    I am looking to buy a Apple Watch. I currently use a Fitbit. I thought that as its about to die a sad and painful death... the Apple Watch can be a nice update. Currently I use an app for food intake and use calories burned, steps and activities of t

  • Side camera button

    It will be nice to lock the side camera button. I continue to open the unit for nothing...

  • "images are not a recognized format" boredom

    a previous post - 2013 - illuminated the problem.I'm having issues importing still images in a sequence of time in photoshop and would appreciate suggestions!I want to create a time using a sequence of photographs.  All file names are in name order /

  • Economy twice during an action as the same file extension possible with Photoshop without overwriting the first backup?

    Hello, first time submit a question to the Adobe communities.I would like to be able to record twice during an action with the same file extension; How is that possible? I tried a number of methods such as: save a JPEG as a copy, renaming jpeg in jpg