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• The pages "contact customer support" turn in circles

  Hello

  My company is about to buy FrameMaker 12, and I would just get a comparison of plans and their price, as what is shown on this page for Acrobat: Plans and prices | Adobe Acrobat DC. I would like to see the same Info for FrameMaker 12, but I can't.

  I started on the page contact customer support, who first asked me to choose a product (FrameMaker). It loaded a page where I select the issue I want to discuss. I clicked on "decide what to buy." Who loads the page 'Upgrade Guide', which describes the features available in the past several versions of FrameMaker (including version 12), but does not list any prices.

  So I went back to previous page click on blue "Still need help?" button at the bottom of the page, and she did not on the first page (Customer Contact)! I went around once again, found myself at the beginning, and I realized that it would take just me and around in circles.

  There is also a page that describes what kind of support is available for the Support of basic and Premium. This page shows that I can use the chat feature, but I was not able to access the talk page. There is no link to discuss on pages around the 'circle '. The only thing that has been suggested is that I asked about this on the forums. So here I am. I'm sorry, is not a technical question, but I don't know where to look next. Could someone please direct either me: (1) a page that compares the cost per license for the purchase of FrameMaker 12 against a monthly subscription, or (2) how I can access the chat for the customer support function for I can ask here?

  Thank you

  Joyce Wermont

  First of all, note that this is a user forum and no official Adobe

  the customer service. Someone else will have to help you with questions

  about the Adobe customer service for access to the.

  Two basic for FrameMaker 12 purchase options are:

  Perpetual license:

  Full version $ 999

  $399 from the previous version update

  (Upgrades are usually released every 18 months - so ~ $ 266 / year maximum)

  If you buy each upgrade)

  Subscriptions:

  $ 29.99/month or ~ $360 / year

  (Although billed monthly, contracts are annual.)

  In my view, there is also a model of volume license, but I'm

  not familiar with it. Someone else will have to speak to prices and

  differences.

  The version of FrameMaker perpetual license allows you to install both a

  desktop and laptop computer. You just are not allowed to use both

  once. I guess the same is true for the version of the subscription.

  Personally, I will never go with a subscription model. No matter how

  for a long time, you subscribe, once you stop paying, the software stops working.

  and it won't matter how many hundreds or thousands you spent to use

  previously. Your files will probably not usable by other programs, so

  they will become unnecessary.

  Perpetual license for FM version will work as long as you have a

  computer and operating system that can make it work. If additional, your

  company never stops using FM, a perpetual license is an asset which can

  increase the price of sale of the company or may be sold separately. A

  subscription, on the other hand, is a responsibility that could reduce the price.

  If you buy upgrades for the perpetual license, you are allowed to keep

  older versions installed on the same computer. If you have added

  advantage of being able to work with customers who have older versions

  FrameMaker and need their files to be completely compatible without

  through additional steps to do so. I don't know if it's the same for

  the version of the subscription.

  For me, there's really only one reason to consider a subscription model

  and that of if the company cannot afford to buy FrameMaker or optional

  future updates pure and simple.

  In addition, Adobe really prefers to sell the subscription license

  because it makes them a lot more money. I noticed that it's him

  FrameMaker product home page immediately purchasing options

  for subscriptions, but who can take the perpetual license options

  almost a minute is displayed on the screen!

• Problem with the Menu of Microsoft starting and turning off Legacy USB Support

  I recently bought an Adesso ADP-PU21 active USB-PS/2 adapter. Most of the time it works OK except when the computer wakes from sleep. For troubleshooting I tried to turn off Legacy USB Support in the BIOS of my computer settings just to see if that helped what whatsoever. However, my keyboard does not work until Windows has finished starting when the legacy support is disabled. I can't use the Microsoft boot menu to select an operating system to start. This is the reason why I made this thread to get help with it. I have dual boot between Windows Server 2008 R2 64-bit and Windows 7 Professional 64 bit. Is there a way to fix this, so I can have usb legacy support turned off and continue to use the start menu? I had this problem before, when I tried something else but I don't remember what it was. I hope in any case, there is an alternative for this switching usb legacy support back on. Any suggestions?

  Hello

  The issue of Windows is more complex than what is generally answered in the Microsoft Community Forums. Appropriate in the TechNet Forums. Please post your question in the TechNet Forums.

  You can check the link to post your question:

  http://social.technet.Microsoft.com/forums/en-us/winservergen/threads

  I hope that helps!

• E4200 pre-purchase question: can I set a time to turn the radio on or off table?

  Before you buy, I want to assure you that this router supports turning power switch wireless radio on a schedule that I can set. Digging thorugh guide and the specifications of the user does not have a lot of help. Anyone know?

  Thank you!

  # You can run the parental control on a calendar, but the radio itself cannot be turned on and off at a specific time. You could get a digital clock, however, and it could reset your router every day. I actually thought to do this simply to cycle power to the router from time to time.

• ProDesk 600 G2 Mini: A Mini 600 G2 a NVMe M.2 SSD startup ProDesk?

  Hello

  I recently bought a G2 Mini ProDesk of 600 which I am very happy with. However, I can't the computer to start from the m2 NVMe SSD I installed it. There is no problem to use it as a second drive in Windows and also no problem Windows installation on it, but even though I can see it in the BIOS and select to boot from, I get a message "no boot device."

  Is it possible that a new machine that has a port of m2 in height, cannot manage boot from a drive is? HP has no information that I can find on this issue, or can someone help me find it? Anyone know?

  Best regards

  Tommy

  I had a similar problem with the mini HP ProDesk 600 G2 and Plextor PX-G128M6e.

  He helped disable legasy and loading security modes in the BIOS: Advanced-> Security Boot Configuration-> Legasy support turn off and disable secure boot.

  And also disable PCIe power management: Advanced-> Power Management Options-> PCI Express Power management.

  Without disable Windows power management could won't start the SSD with errors:

  "The application or the operating system could not be loaded because a required file is missing or contains errors.
  File: \Windows\system32\winload.efi
  "Error code: 0xc0000185.

  After these settings Windows installs and runs correctly since the SSD drive.

  P.S., Plextor PX-G128M6e is M.2 AHCI PCIe SSD, not NVMe, but can also be useful to someone.

• OpenGL issues - looking for old driver

  Hello

  I have problems with openGL in one of my CAD applications. ATM, I'm running with hardware support turned off and its sloooooooowwww. I have install the current driver and need to try an older one for win 7 64 bit. Any idea where I could find this?

  Also, I searched but can not find where to change the graphics memory allocation. Normally I expect to find in the BIOS but it isn't here. Any ideas?

  See you soon

  As I can see that this issue is precise in your second thread and I hope that you will make this clear with Toshiba.

  Good bye

• Satellite Pro A300-1E7 - USB Sleep and charge does not

  Hello

  I tried all the settings I can think off, but I can't seem to get the USB sleep and work load. My OS is Windows Vista Business SP1.
  I tried the mode 1, mode 2, unchecked power save all the boxes in hubs usb root, legacy usb support turned off but still the load stops when I put the laptop to sleep.

  Someone at - it a solution?
  Thank you

  Hello

  NOT all USB ports provide the features of sleep & Charge.
  THAT the USB port with the little icon flash supports the costs of sleep &.

  So I recommend you to check if you have used the correct USB port!

  Cheers mate

• Pavilion g4-1117DX: fail to complete the restore of HP. Error mess - 'Error of CTO Flg' + ' [205] UIA writing failed 3 times!

  After failing to recover my system from hard on the D-disk partition recovery software, I bought HP Recovery disks from HP support turned on the PC and installed the first disk according to the instructions. I also pressed ESC on powerup and then selected F9 to boot from the DVD. After 5 minutes of access to records of HP recovery in the DVD player, an error message led indicating that "HP restore incomplete". I looked at the details of the error and showed an other error message stating "[205] UIA writing failed 3 times! In any case I try to do the PC recover either by the recovery using the HP Recovery Manager Software Manager & recovery on the drive partition hard D or using the HP Recovery DVD s I get two ways the same 'error CTO flg' + ' [205] UIA writing failed 3 times. Anything else that can be done, please?

  Thanks for the reply. Since I posted my problem on this Forum description, I worked directly with the HP Support and finally concluded that I have needed to push the F9 key button immediately that the PC has been poweringup. Do this correctly then leave the HP recovery disks provided (I bought them from HP) be read by the system and recovery properly executed.

  But it shows there is some question buggy with the test drive HP I ran several times and each time has shown an error message of hard drive with result [305] and also [303] - that led me to that almost an expensive for a 320 GB hard drive HP replacement purchase.

  Fortunately HP support people were so full with me and kep remember to follow-up with me to see how I was doing and then I got my laptop HP back from work. otherwise I would have made a mistake and installed the third disk, driver HP disk - and his great work now faster than ever.

  Thanks Hewlett Packard.

  Actually, I was aware of this type of support for HP since the 1970s, when I buy and install servers HP A2100, then servers HP 1000 HP 9000 server, and I have met and had presentations from the team of engineering and management in California from HP this for me and my boss the next type of systems that HP grew for the future and then the HP - DEC ALpha - all this for machinea the best range of computers with the best support for ground control systems (GE Americom in time) operating a critical General Electric fly over most of the commercial SATCOM satellites in the United States.  Even if I quit this job just now, HIS AMericom always uses HP to fly to the top of 20 + satellites over the United States and around the world.

  Shows just why HP is the longer computer company and will continue to be!

  My support case number was 3013351909 so that whoever the Lady of HP support could get credit for its excellence and how she persisted on its initiative of checkin continuously with me and guide me and helped to stop me from buying a disk hard when I didn't need to.

  Thanks HP and what concerns the life long realtionship with me!

• BlackBerry Smartphones BB Bold resets the default settings after each sync

  Hi all. Have had my new BB's "BOLD" for a week now (been a curve). Every time I Sync BB to the PC, my image of the homescreen on calendar/message alert tones, ringtones and the BB are all reset to their default settings. Im running windows XP with Outlook 2003 Professional and have BB desktop version 4.6.0.12. And synchronization using the USB cable. I have a memory card of 2 GB on BB with Mode mass storage activated when connected and Media Card Support turned on. I'm doing something wrong? Or is there a flaw with BB or software?

  <:AtomicElement>Please help, because I don't want to keep spending 20 to 30 minutes of introduction of BB after each synchronization.

  <:AtomicElement>

  <:AtomicElement>Thanks in advance for any help or you advise.

  tblatti wrote:

  Hello

  I can confirm, same issue here... resets after each default sync... what a pain.

  Concerning

  Tom

  Hi Tom

  Yes, it's a pain, but fortunately, I joined another forum and the answer was within two hours, in contrast to this one where after 3 weeks I still didn't have an answer.

  The solution is to remove all downloaded ringtones and pictures, from the memory of the device and store it on the map. It's this simple shame, nobody on this forum only!

  I surpose still same Blackberry experts don't know everything

• How to remove the default isakmp on a ciso router strategy (3845)

  Hi all. My company recently failed a PCI scanning as our router returned the 56-bit encryption for negotiation isakmp on an existing default isakmp policy. How can I remove this default isakmp policy. I'm not under 12.4 (15) T1 so no crypto isakmp default policy does not work. Is there one way other than the upgrade of the IOS? Any suggestions?

  Is it possible to configure a maximum number of isakmp policy authenticating a router checks? I have 2 strategies more priority configured ISAKMP. Perhaps if there is an order to limit the number of policies isakmp router checks, it would eliminate this default policy with?

  Thank you.

  Disabling the default isakmp policy is only supported since IOS version 12.4 (20) T leave. Earlier version does not support turn them off by default

  ISAKMP policy.

  Here is the command for your reference on when it was released:

  http://www.Cisco.com/en/us/docs/iOS/Security/command/reference/sec_c4.html#wp1051491

• A viewer need simple gif

  Can someone point me to a viewer simple gif that can disable transparent in GIFs? I want to be able to preview images gif with transparency support turned off. I can't find a way to do this in Fireworks.
  
  Thank you.

  Thanks for the quick response.

  Your suggestion has been tight, but I was actually looking to display a GIF image with transparency in an application/Viewer that could take no not transparent. I ended up installing an older version of Mosaic and has been able to preview.

  Thanks again.

• I have an iPhone 6 more, an official version of China, it shows a battery indicator when I turn off support, is this normal? I can depulicate this function to another iPhone? I know how?

  I have an iPhone 6 more, an official version of China, it shows a battery indicator when I turn off support, is this normal? I can depulicate this function to another iPhone? I know how?

  I remember reading somewhere on the Apple site in recent years on some models of Chinese iPhone with this capability. No other iPhones display this and there is no way to enable it. I can't find the article which includes this information.

• When Firefox Android will support WebRTC. also when Firefox Android will be Hello Firefox

  Need WebRTC on Firefox Android

  Hi, firefox for android supports webrtc already and can participate in conversations of Hello, if you receive a link to the call of a desktop user.

• What should I do if I spilled liquid on my macbook, after I let it dry... I can't turn and if it is all ok forget, or should I bring it support?

  What should I do if I spilled liquid on my macbook, after I let it dry... I can't turn and if it is all ok forget, or should I bring it support?

  Happened to others? What do you recommend?

  Liquid spills are not covered by the warranty. Always have a current backup plan. How to create a clone of startup

  Try your luck when you turn it on. Soda soda is worse than water, continues to corrode.

  In general, it's a keyboard for small amounts of liquid.  In this case, you may be able to combine a wireless keyboard and the trackpad.

  Genius of booking http://www.apple.com/retail/geniusbar/

  Online https://getsupport.apple.com/GetproductgroupList.action

  check the warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do

• MacBook pro is only supported when it is turned off

  MacBook pro is only supported when it is turned off

  What can I do?

  Have you tried a SMC reset?

  https://support.Apple.com/en-us/HT201295

  What happens when the MBP is on?  How do you know that it is not reloaded?

  Ciao.