First pro cc 2014 just stop suddenly and now does not open my project please help...
I am trying to open a project file which stop just abruptly--"a serious error has occurred" and now my project will not open. I have no idea what again other than completely! Multi mix of cam with camera on 1 and 15 minutes of video - in the hope that my work is not lost forever.
Access your backup project file.
Tags: Premiere
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Hi Anna1298,
· Did you do changes on the computer before the show?
Follow the suggestions below for a possible solution:
Method 1:
Step 1: Start in safe mode and check if the problem persists.
Start your computer in safe mode
http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode
Step 2: If the problem does not occur in safe mode, you can put your system to boot (in normal mode) to solve the problem.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: After troubleshooting, be sure to configure the computer to start as usual as mentioned in step 7 provided in the above article.
Method 2: Try the SFC (System File Checker) scan on the computer.
How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7
http://support.Microsoft.com/kb/929833
Method 3: I also suggest that you scan your computer with the Microsoft Security Scanner, which would help us to get rid of viruses, spyware and other malicious software.
The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.
http://www.Microsoft.com/security/scanner/en-us/default.aspx
Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.
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Let us know if that helps.
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Download the McAfee tool to remove it. Use it in safe mode.
http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe
Reboot and install MSE.
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I see that you get an error trying to access files on an external drive. I'll help you with this problem.
1. What is the brand and model of the computer?
2. What is the brand and model of the external drive?
3. what security software is installed on the computer?
4. have you made changes on the computer recently?
5A external drive earlier good work?
6. have you updated to Service Pack 2 installed?
Method 1.
Connect a different drive to the computer and check.
Method 2.
Plug this external drive on another computer and check the status.
Method 3.
Start the computer in safe mode and check.
Start your computer in safe mode: http://windows.microsoft.com/en-SG/windows-vista/Start-your-computer-in-safe-mode
Method 4.
Run a full scan of the computer with the Microsoft Safety Scanner to make sure that the computer is virus-free.
Microsoft safety scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
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http://helpx.Adobe.com/creative-cloud/KB/AAM-lists-removed-apps-date.html
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Thank you
K
Hi Kate,.
Acrobat 9 is not supported on OS of Yosemite.
You could face compatibility problems.
Kind regards
Rave
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