First pro CC (2014) problems with the audio on the .mts files

Hello

He is a recent problem I had when trying to play some clips in first Pro CC (2014), I import the entire private folder and some game clips as normal and others seem to have ignored audio. This causes the second half of the video for do not have audio in there at all because it's boots upwards initially. I don't know even where to start by trying to solve the problem, the only thing I've done is re import the files and put them into new folders to change the destination, it was imported from.

Any advice would be extremely useful as it is above all preventing me from getting any work.

Thank you!

Hi amber1992,

I will suggest you to go ahead and clean the media cache and cache media files folders manually.

MAC OS: Click the go menu > go to files > ~/Library type, and then click ok. This open the user's library folder and then access the Application Support > Adobe > commune > media Cache and the Cache of media files. Delete all the files in these folders.

Windows: C:\Users\username\AppData\Roaming\Adobe\Common or you can click on the Start button and search for type %appdata%\microsoft\windows\sendto and the Roaming folder > Adobe > commune > media Cache and the Cache of media files.

Once done the project again and check.

Kind regards

Vinay

Tags: Premiere

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