First pro hangs and crashes constantly. Thought to move towards FCP
Hello
I wonder if anyone else has similar problems, or if there is something wrong with the program.
I recently bought a MAC 3.5 GhZ with Intel Core processor i7, 16 GB 1600 MHz DDR3, with a 4 GB NVIDA graphics card. I also have a bolt of lightning 3 TB LaCie external hard drive that I work with.
I bought this computer in part because of the problems I had with first crashing on my mac pro book, but alas, I still have the same problem.
It seems to freeze place where the screen freezes during playback and I can't rub through (but I can still hear the noise) usually before crashing.
Sometimes, it crashes without error message, but when I close it down then he said "application is not responding do not" and sometimes "premiere pro leave due to a serious error."
Often it won't make the effects outside when it's cold, and sometimes I get an error message while editing that says something went very wrong, and then it will open up a paper version when I get back.
I use not of external plug-ins, or anything outside the first.
On average, it crashes every 10-20 minutes, sometimes lose all changes before the last backup.
I tried to change the settings to be optimized for 'memory' instead of 'performance' and some other settings suggested to help stop the fracas on these forums, but nothing helped.
It is extremely irritating when you work at a date limit! And I don't think it's my system which is at the origin of the problems - it must be the program...
I really like first when it works, I'm looking at reluctantly to other programs; I just bought FCP X and start to learn, however, it seems that there should be a way for first to work as it should instead of having to leave the ship completely.
Any advice / help would be really appreciated!
Thank you :-)
CUDA has long been used by adobe as well as other programs and usually is recommended. Some people are able to move from cuda for opencl, or vice versa, to get the first to behave. If you have not updated drivers from the nvidia Web site, which could try if it is a problem of cuda.
There are some other threads here on mac, if you want to read through them. I think that some users have problems with the latest version of mac os too.
Mac OS X 10.10 Yosemite and Premiere Pro
Tags: Premiere
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---------------
Kernal panic report
Anonymous UUID: 20A93797-6272-0302-2729-78344E08EAF7
Sea 3 01:27:46 Feb 2016
Panic report *.
panic (cpu 0 0xffffff8024a177ea appellant): "Double fault 0xffffff8024a33914, registers: \n" "CR0: 0x000000008001003b, CR2: 0xffffff81e34a4ff8, CR3: 0x0000000027ff0000, CR4: 0x00000000001626e0\n" "RAX: 0 x 0000000000000008, RBX: 0xffffff81e34a5230, RCX: 0xffffff804357ea78, RDX: 0xffffff8024a33ad0\n" "RSP: 0xffffff81e34a5000, PBR: 0xffffff81e34a5200, IHR: 0xffffff81e34a5210, RDI: 0xffffff81e34a5230\n" "R8: 0 x 0000000000000007, R9: 0xffffff804357ea78, R10: 0 x 0000000000000007, R11: 0x0000000000000000\n ' ' R12: 0xffffff81e34a5220, R13: 0xffffff8203593e50, R14: 0xffffff81e34a5210, R15: 0xffffff81e34a5230\n" "RFL: 0 x 0000000000010046, RIP: 0xffffff8024a33914, CS» ': 0 x 0000000000000008, SS: 0x0000000000000010\n "" error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-2782.50.1/osfmk/i386/trap_native.c:1 68.
Backtrace (CPU 0), frame: return address
0xffffff81e34b4cf0: 0xffffff802492ad21
0xffffff81e34b4d70: 0xffffff8024a177ea
0xffffff81e34b4ed0: 0xffffff8024a3456f
0xffffff81e34a5200: 0xffffff8024a33ca3
0xffffff81e34a5220: 0xffffff8024a16546
0xffffff81e34a54c0: 0xffffff8024a33ca3
0xffffff81e34a54e0: 0xffffff8024a16546
0xffffff81e34a5780: 0xffffff8024a33ca3
0xffffff81e34a57a0: 0xffffff8024a16546
0xffffff81e34a5a40: 0xffffff8024a33ca3
0xffffff81e34a5a60: 0xffffff8024a16546
0xffffff81e34a5d00: 0xffffff8024a33ca3
0xffffff81e34a5d20: 0xffffff8024a16546
0xffffff81e34a5fc0: 0xffffff8024a33ca3
0xffffff81e34a5fe0: 0xffffff8024a16546
0xffffff81e34a6280: 0xffffff8024a33ca3
0xffffff81e34a62a0: 0xffffff8024a16546
0xffffff81e34a6540: 0xffffff8024a33ca3
0xffffff81e34a6560: 0xffffff8024a16546
0xffffff81e34a6800: 0xffffff8024a33ca3
0xffffff81e34a6820: 0xffffff8024a16546
0xffffff81e34a6ac0: 0xffffff8024a33ca3
0xffffff81e34a6ae0: 0xffffff8024a16546
0xffffff81e34a6d80: 0xffffff8024a33ca3
0xffffff81e34a6da0: 0xffffff8024a16546
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0xffffff81e34a7060: 0xffffff8024a16546
0xffffff81e34a7300: 0xffffff8024a33ca3
0xffffff81e34a7320: 0xffffff8024a16546
0xffffff81e34a75c0: 0xffffff8024a33ca3
0xffffff81e34a75e0: 0xffffff8024a16546
0xffffff81e34a7880: 0xffffff8024a33ca3
0xffffff81e34a78a0: 0xffffff8024a16546
0xffffff81e34a7b40: 0xffffff8024a33ca3
0xffffff81e34a7b60: 0xffffff8024a16546
0xffffff81e34a7e00: 0xffffff8024a33ca3
0xffffff81e34a7e20: 0xffffff8024a16546
0xffffff81e34a80c0: 0xffffff8024a33ca3
0xffffff81e34a80e0: 0xffffff8024a16546
0xffffff81e34a8380: 0xffffff8024a33ca3
0xffffff81e34a83a0: 0xffffff8024a16546
0xffffff81e34a8640: 0xffffff8024a33ca3
0xffffff81e34a8660: 0xffffff8024a16546
0xffffff81e34a8900: 0xffffff8024a33ca3
0xffffff81e34a8920: 0xffffff8024a16546
0xffffff81e34a8bc0: 0xffffff8024a33ca3
0xffffff81e34a8be0: 0xffffff8024a16546
0xffffff81e34a8e80: 0xffffff8024a33ca3
0xffffff81e34a8ea0: 0xffffff8024a160c8
0xffffff81e34a8fd0: 0xffffff8024a33e69
0xffffff8203593f40: 0xffffff8024941deb
0xffffff8203593f90: 0xffffff8024942330
0xffffff8203593fb0: 0xffffff8024a116e7
Corresponding to the current thread BSD process name: kernel_task
Mac OS version:
14F1509
Kernel version:
14.5.0 Darwin kernel version: kills Sep 1 21:23:09 PDT 2015; root:XNU-2782.50.1~1/RELEASE_X86_64
Kernel UUID: 06D286E3-A8A1-3BE7-A7EB-EAC6E0C69758
Slide kernel: 0 x 0000000024600000
Text of core base: 0xffffff8024800000
Text __HIB base: 0xffffff8024700000
Name of system model: MacBookPro9, 1 (Mac-4B7AC7E43945597E)
Availability of the system in nanoseconds: 50822136269
last load kext to 5216249635: com.nvidia.CUDA 1.1.0 (addr 0xffffff7fa6e2d000 size 12288)
kexts responsible:
com.nvidia.CUDA 1.1.0
com.paceap.kext.pacesupport.snowleopard 5.9.1
com.movavi.driver.SoundGrabber 1.6.5
com.globaldelight.driver.Boom2Device 1.1
com.uaudio.driver.UAD2System 8.3.0
com.digidesign.iokit.DigiDal 9.0f4
4352 at.obdev.nke.LittleSnitch
com.apple.driver.AppleGraphicsDevicePolicy 3.7.7
com.apple.driver.AppleHWSensor 1.9.5d0
com Apple.filesystems.autofs 3.0
com.apple.driver.AGPM 110.19.6
com.apple.driver.ApplePlatformEnabler 2.2.0d4
com.apple.driver.X86PlatformShim 1.0.0
com.apple.iokit.IOBluetoothSerialManager 4.3.6f3
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyDriver 272.18.3
com.apple.driver.AppleHDAHardwareConfigDriver 272.18.3
com.apple.driver.AppleHDA 272.18.3
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AudioAUUC 1.70
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.GeForce 10.0.4
com.apple.driver.AppleIntelHD4000Graphics 10.0.6
com.apple.driver.AppleHV 1
com.apple.iokit.IOBluetoothUSBDFU 4.3.6f3
com.apple.driver.AppleBacklight 170.7.4
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.6f3
com.apple.driver.AppleFIVRDriver 4.1.0
com.apple.driver.AppleMCCSControl 1.2.12
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleIntelFramebufferCapri 10.0.6
com.apple.nvidia.NVDAStartup 10.0.4
3.10.25 com.apple.driver.AppleMuxControl
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleUSBTCKeyEventDriver 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 327,5
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 36
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.1
com.apple.iokit.IOAHCIPassThrough 1.0.3
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.driver.AppleSDXC 1.6.5
com.apple.iokit.AppleBCM5701Ethernet 10.1.3
com.apple.driver.AirPort.Brcm4360 930.37.3
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AppleAHCIPort 3.1.2
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com Apple.NKE.applicationfirewall 161
com Apple.Security.Quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com Apple.kext.Triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 272.18.3
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
com.apple.nvidia.driver.NVDAGK100Hal 10.0.4
com.apple.nvidia.driver.NVDAResman 10.0.4
com.apple.iokit.IOSurface 97.4
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.6f3
com.apple.iokit.IOBluetoothFamily 4.3.6f3
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOAcceleratorFamily2 156.16
3.10.25 com.apple.AppleGraphicsDeviceControl
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
3.10.25 com.apple.driver.AppleGraphicsControl
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginFamily 5.9.1d7
com.apple.driver.AppleHDAController 272.18.3
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOHDAFamily 272.18.3
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleThunderboltEDMSink 4.0.3
com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
3.1.7 com.apple.driver.AppleThunderboltNHI
com.apple.iokit.IOThunderboltFamily 4.2.2
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 730.60
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
4.5.8 com.apple.iokit.IOFireWireFamily
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 720.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com Apple.Security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 398
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com Apple.KEC.pthread 1
com Apple.KEC.corecrypto 1.0
com.apple.kec.Libm 1
I notice that you have several changes to third-party hardware. There are some third-party RAM installed and a double HARD drive installation. They should be directed to see if one of them is the cause.
These are your software possible candidates for your kernel panic:
Remove them and reinstall them individually to find the "problem child".
NVIDIA, CUDA is the prime suspect in my opinion.
Ciao.
-
Signature of the problem:
Problem event name: APPCRASH
Name of the application: Adobe first Pro.exe
Application version: 9.2.0.41
Application timestamp: 56a208c9
Fault Module name: TransmitScopes.prm
Fault Module Version: 9.2.0.41
Timestamp of Module error: 56a1f4b6
Exception code: c0000005
Exception offset: 0000000000065f24
OS version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information 1: 402d
More information 2: 402de5ffa401c9d8089490ba405787ff
3 more information: def5
Additional information 4: def502e5e0d2db6114a6340d42a4d2e0
This is the error I get.
When I go to add effects or whatever it is sometimes it lets me play with effects for 30 seconds, other times I hit the effects, and it crashes.
Also just discovered each time I try to open the tab of color it hangs.
Machine features:
Windows 7 Professional 64 bit
9590 Black Edition 8 Core 4.7 Ghz AMD
32 GB of DDR3 2200 MHz RAM
NVIDIA GTX 780TI 3 Gig of RAM
Seems to be fixed now in uninstalling and reinstalling.
He installed Media Encoder this time.
Did not have a crash report yet.
-
Premiere Pro keeps crashing, and it did not start until the last update.
I've seen this many times in my research that.
Signature of the problem:
Problem event name: APPCRASH
Name of the application: Adobe first Pro.exe
Application version: 9.1.0.174
Application timestamp: 564dce25
Fault Module name: DNxHR.dll
Fault Module Version: 2.1.0.9
Timestamp of Module error: 55352343
Exception code: c000001d
Exception offset: 000000000000f4c9
OS version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information 1: b14f
More information 2: b14f0bb255ff1fda75b2218f14e23e1b
3 more information: 1a8d
Additional information 4: 1a8d695bd80513a1d5d2f39f3606178d
In addition, I get this: "the application failed to start properly (0x000001d) click on OK to close the application."
Uninstalled then re-installed. No change. Customer support called but I'm not comfortable with anyone to search my computer.
Any help would be appreciated.
Hi Joe the guy from Nikon,
For a fix, update for first Pro CC 2015 (9.2).
Thank you
Kevin
-
First pro cc 2014 crashing when you try to view the media browser
Help, I can't open any of my files in adobe first pro cc 2014, using the 30 day trial of creative cloud, every time, I try to view my files, it crashes!
Hi sheila,
Please refer to the thread. Same issue has been take n care of:
Hope this will help you.
Concerning
Megha Rawat
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