First pro works fine for about 30 seconds, then playback starts lagging and insight cannot be rendered
Hello.
When I run the pro first, everything works fine. Playback is smooth, and the timeline can be préaffichée.
After about half a minute, playback starts lagging badly, audio lags too sometimes. If I choose "sequence > make the whole work area", I get "error video preview. Movie compilation error. Unknown error. »
The lag is so bad that the software is virtually unusable.
The last project that I'm a 5s 2 clips, so it is really light, also the same problem persists in other projects.
Made real works very well.
After Effects works very well.
I tried reinstalling the software several times, clear the cache, move the cache to different disks and uninstalling software with cloud creative cleaner.
I have an Intel Core i7 - 6700K @ 4.00 Ghz cpu
960 NVIDIA graphics card
32 GB of ram
I'm in first pro CC 2015.2
Any help would be much appreciated, I have no idea how to do this (as I'm not a computer guru, so there might be something obvious I missed)
Thanks in advance
I've now updated to cc 2015.3, fingers crossed...
Hi oskaria,
You have the same problem on Premiere Pro 2015.3?
You have enough disk space in the drive?
Have you tried to change the only software video rendering engine?
Thank you
Regalo
Tags: Premiere
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Pay your membership subscription on time or lose access to your work, your programs and potentially your livelihood.
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Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->
Validation status: genuine
Validation code: 0
Code of Validation caching online: 0x0
Windows product key: *-* - R3PWW - Q9F83-MPGXJ
Windows product key hash: V0k0X5Bh6bySPjhN3xP0FNlEfXY =
Windows product ID: 89578-OEM-7359704-12357
Windows Product ID Type: 3
Windows license Type: OEM System Builder
The Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {694FC5E9-29B3-4912-BE59-B80F163CD007} (3)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed by: Microsoft
Product name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.111025 - 0338
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program may Explorer\iexplore.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{694FC5E9-29B3-4912-BE59-B80F163CD007} 1.9.0027.0 6.0.6002.2.00010300.2.0.003 x 32 *-*-*-*-MPGXJ 89578-OEM-7359704-12357 3 S-1-5-21-4094595745-936093891-605987175 Gigabyte Technology Co., Ltd.. GA-990FXA-UD3 Award Software International, Inc.. F5 20111013000000.000000 + 000F1303507018400FC 0409 0409 Time(GMT-05:00) Standard is 0 3 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.0.6002.18005
Name: Windows Vista, HomePremium edition
Description: operating system Windows - Vista, channel OEM_COA_NSLP
Activation ID: f3acdd3c-119a-4932-a3d7-0b6f33a1dca9
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00146-597-012357-02-1033-6002.0000-1272012
Installation ID: 008920048280820090098534504852850165622866742580089774
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use license URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial product key: MPGXJ
License status: initial grace period
Time remaining: 36240 minute (s) on (25 day (s))Windows Activation Technologies-->
N/A--> HWID data
Current HWID of Hash: OgAAAAEABgABAAEAAQACAAAAAgABAAEA6GHA7Qx13N/cFZRlVPIQM4gsPm + 8 t/L0Yj1Q1KyJrFYgIQ isActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID consistent: n/a
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC GBT GBTUACPI
FACP GBT GBTUACPI
HPET GBT GBTUACPI
MCFG GBT GBTUACPI
MSDM GBT GBTUACPI
CARPET GBT
TAMG GBT GBT B0
CARPET GBT
SSDT AMD POWERNOWOEM copies are not transferable between different motherboards. The license is linked to the mobo mounted. You are allowed to reagent a mobo replacement of the same make and model, but not an 'upgrade '. However, you can try to activate by phone. An agent can help you.
Activate by phone. http://TechNet.Microsoft.com/en-us/library/cc736912 (WS.10) .aspx
Or click Start and type ' slui.exe 4.
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DVD stopped working got external dvd but no not disks work runs for a few seconds then stops
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Hello
· What operating system do you use?
Follow these methods and check if that helps.
Method 1:
Run this Microsoft fixit t tool and check if it helps.
Your CD or DVD drive cannot read or write media
http://support.Microsoft.com/mats/cd_dvd_drive_problems
Method 2:
I suggest you follow the troubleshooting steps form the article and check if it helps.
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Works fine for over a year, then "this copy of Windows not genuine."
Here is a copy of the MGA report:
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 50
Code of Validation caching online: 0xc004c4a2
Windows product key: *-* - Y298C - X42RH-FCHFP
The Windows Product Key hash: 0TGtl4w3fDSEWcbfg1/lRSFIA9Q =
Windows product ID: 00426-068-3467672-86791
Windows product ID type: 5
Windows license type: retail
The Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {9445D35B-E7E1-4623-907A-91B4392FF419} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Ultimate
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.120830 - 0333
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{9445D35B-E7E1-4623-907A-91B4392FF419} 1.9.0027.0 6.1.7601.2.00010100.1.0.001 x 64 *-*-*-*-FCHFP 00426-068-3467672-86791 5 S-1-5-21-3368487191-1672684386-2367667802 the system manufacturer ,System Product Name American Megatrends Inc. 0801 20120215000000.000000 + 000A46F3107018400FC 0409 0409 Central Standard Time(GMT-06:00) 0 3 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 Ultimate edition
Description: operating system Windows - Windows (r) 7, retail channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-068-346767-00-1033-7601.0000-0092013
Installation ID: 005844445751613282664140015391689350787265800986948234
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: FCHFP
License status: Notification
Reason for the notification: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 4
Trust time: 09/01/2013 09:45:36Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
Beyond: 0 x 0000000000000000
Event timestamp: 1:9:2013 09:28
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:--> HWID data
Current HWID hash: MAAAAAEABAABAAEAAAABAAAAAQABAAEAHKJeQUT8EDNU8uJrOJh6gt7MsoImsCAhActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID consistent: n/a
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC1617 021512 APIC
FACP 021512 FACP1617
HPET 021512 OEMHPET
MCFG 021512 OEMMCFG
LASRYVITRAGE 021512 OEMB1617
SSDT A M I POWERNOWCan I buy and use a different license key without reformatting my drive completely and lose everything on it?
Yes, just buy a real Windows 7 Ultimate license enter the product key:
Full version-
Version upgrade-
Microsoft Windows 7 Ultimate Upgrade
Press Windows key + R
Type: slui.exe 3
Press enter
Enter the new product key, and then click next to activate via the Internet.
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Google search results disappear after flashes on the screen for about one second.
When using advanced Google search (http://www.google.com/advanced_search), the result will Flash on the screen for about one second, then I don't see that a screen is empty. Pressing 'Enter' again once does not change this white screen. It started there, at the time, that I've upgraded to Firefox 10.0 approximately two days. This problem could be caused by the Firefox update? When I use the Google Search base (https://www.google.com/webhp?hl=en), I don't have this problem. My OS is Windows 7.
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Satellite C650 - external monitor turns on for about 2 seconds
Hey
I want to connect a digital diamond (I think Acer) external moniter for my Toshiba Satalite C650 and it lights up for about 2 seconds then black flshes again. I tried to lower the resolution and 12 pins cable is tight it flashes just black. He never does on my TV...
Guys do you have an idea what could be wrong?
Hello
What cable connection/use exactly to connect the external monitor?
I would recommend the first connection cable before you turn on both devices. Then turn on the external monitor first, and then for laptop. Normally it automatically detects the external display. If this isn't the case, you can use the FN + F5 key combination to move from a monitor.
-
I had a windows 2008 r2 domain 1 DC everything worked fine, I added a second windows of DC 2012 now Kerberos does not work for the RDP, Hyper V replication is nothing below a couple of samples of what I see I do not know where to begin finding the problem
+ System
-Supplier
[Name] Microsoft-Windows-Security-Kerberos
[Guid] {98E6CFCB-EE0A-41E0-A57B-622D4E1B30B1}
[EventSourceName] Kerberos
-EventID 3[Qualification] 32768
Version 0
Level 2
Task 0
Opcode 0
Keywords 0 x 80000000000000
-TimeCreated[SystemTime] 2016-01 - 03 T 01: 34:27.000000000Z
2991 EventRecordID
Correlation
-Execution[ProcessID] 0
[ThreadID] 0
Channel system
Computer DC02.xxxxxxonline.com
Security-EventData
LogonSession xxxxxxONLINE.COM\xxxxxx
ClientTime
1:34:27.0000 03/01/2016 Z ServerTime
Error code 0 x 19
ErrorMessage KDC_ERR_PREAUTH_REQUIRED
ExtendedError
ClientRealm
CustomerName
ServerRealm xxxxxxONLINE.COM
ServerName krbtgt/xxxxxxONLINE.COM
TargetName krbtgt / * address email is removed from the privacy *
ErrorText
E file
Line d3f
30773054A103020113A24D044B3049301FA003020112A1181B16524F434B45594F4E4C494E452E434F4D726F636B65793005A003020117301FA003020103A1181B16524F434B45594F4E4C494E452E434F4D726F636B65793009A103020102A20204003009A103020110A20204003009A10302010FA2020400--------------------------------------------------------------------------------
Binary data:
In the words
0000: 54307730 010203A 1 044DA213 3049304B
0008: 0203A01F 18A 11201 4F52161B 59454B 43
0010: 494C4E4F 432E454E 6F724D4F 79656B 63
0018: 03A 00530 30170102 0203A01F 18A 10301
0020: 4F52161B 59454B 43 494C4E4F 432E454E
0028: 6F724D4F 79656B 63 03 HAS 10930 A2020102
0030: 30000402 0203 HAS 109 02A 21001 09300004
0038: 010203 A 1 0402A20F 00In bytes
0000: 30 77 30 54 A1 03 02 01 0w0T¡...
0008: 13 4 04 4 B 30 49 30 A2. ¢ M.K0I0
0010: A0 03 02 01 12 A1 18 1F. ....¡.
0018: 1 16 52 4F 43 4 B 45 59 B... XXXXXX
0020: 4F 4 49 4F 4E 45 2ND 43 ONLINE. C
0028: 4 72 6F 63 6 b 65 79 OMxxxxxx 4F
0030:30 05 A0 03 02 01 17 30 0. .... 0
0038: A0 03 02 01 03 A1 18 1F. ....¡.
0040: 1 16 52 4F 43 4 B 45 59 B... XXXXXX
0048: 4F 4 49 4F 4E 45 2ND 43 ONLINE. C
0050: 4 72 6F 63 6 b 65 79 OMxxxxxx 4F
0058:30 09 03 02 01 02 A2 A1 0... ¡¢
0060: 02 04 09 03 02 A1 00 30... 0.¡..
0068:01 A2 02 04 00 30 09 10... ¢... 0.
0070: A1 03 02 01 0F A2 02 04... ¢...
0078: 00 .+ System
-Supplier
[Name] Microsoft-Windows-Security-Kerberos
[Guid] {98E6CFCB-EE0A-41E0-A57B-622D4E1B30B1}
[EventSourceName] Kerberos
-EventID 3[Qualification] 32768
Version 0
Level 2
Task 0
Opcode 0
Keywords 0 x 80000000000000
-TimeCreated[SystemTime] 2016-01 - 02 T 16: 52:38.000000000Z
2943 EventRecordID
Correlation
-Execution[ProcessID] 0
[ThreadID] 0
Channel system
Computer DC02.xxxxxxonline.com
Security-EventData
LogonSession xxxxxxONLINE.COM\xxxxxx
ClientTime
16:52:38.0000 02/01/2016 Z ServerTime
Error code 0 x 19
ErrorMessage KDC_ERR_PREAUTH_REQUIRED
ExtendedError
ClientRealm
CustomerName
ServerRealm xxxxxxONLINE.COM
ServerName krbtgt/xxxxxxONLINE.COM
TargetName krbtgt / * address email is removed from the privacy *
ErrorText
E file
Line d3f
30773054A103020113A24D044B3049301FA003020112A1181B16524F434B45594F4E4C494E452E434F4D726F636B65793005A003020117301FA003020103A1181B16524F434B45594F4E4C494E452E434F4D726F636B65793009A103020102A20204003009A103020110A20204003009A10302010FA2020400--------------------------------------------------------------------------------
Binary data:
In the words
0000: 54307730 010203A 1 044DA213 3049304B
0008: 0203A01F 18A 11201 4F52161B 59454B 43
0010: 494C4E4F 432E454E 6F724D4F 79656B 63
0018: 03A 00530 30170102 0203A01F 18A 10301
0020: 4F52161B 59454B 43 494C4E4F 432E454E
0028: 6F724D4F 79656B 63 03 HAS 10930 A2020102
0030: 30000402 0203 HAS 109 02A 21001 09300004
0038: 010203 A 1 0402A20F 00In bytes
0000: 30 77 30 54 A1 03 02 01 0w0T¡...
0008: 13 4 04 4 B 30 49 30 A2. ¢ M.K0I0
0010: A0 03 02 01 12 A1 18 1F. ....¡.
0018: 1 16 52 4F 43 4 B 45 59 B... XXXXXX
0020: 4F 4 49 4F 4E 45 2ND 43 ONLINE. C
0028: 4 72 6F 63 6 b 65 79 OMxxxxxx 4F
0030:30 05 A0 03 02 01 17 30 0. .... 0
0038: A0 03 02 01 03 A1 18 1F. ....¡.
0040: 1 16 52 4F 43 4 B 45 59 B... XXXXXX
0048: 4F 4 49 4F 4E 45 2ND 43 ONLINE. C
0050: 4 72 6F 63 6 b 65 79 OMxxxxxx 4F
0058:30 09 03 02 01 02 A2 A1 0... ¡¢
0060: 02 04 09 03 02 A1 00 30... 0.¡..
0068:01 A2 02 04 00 30 09 10... ¢... 0.
0070: A1 03 02 01 0F A2 02 04... ¢...
0078: 00 .This issue is beyond the scope of this site which is for the consumer to related issues.
To ensure that you get a proper answer, ask either on the Technet site, if it is a type of Pro problem, or MSDN if it's related to the developer
http://social.technet.Microsoft.com/forums/en-us/homes/en-us/home
http://social.msdn.Microsoft.com/Forum
-
Install the 30 day trial version, but first PRO CC 2014 closes after the launch, it happens after the selection / creation of a new project, the main interface is displayed for a few seconds, then everything disappears. How to fix?
Hello
Go to c: program files * 86:common: adobe: sl hide, rename the cache sl
Go to c: program data: adobe: store sl: rename the store sl sl old store.
Right click on first pro and run as admin.
Thank you
Arjun
-
iTunes 12.3.3.17 crashes after playing the song for about 30 seconds
Hello!
I have a problem, I'm fighting currently to solve - iTunes 12.3.3.17 iTunes crashes after playing the song for about 30 seconds.
I already tried things:
(1) the preferences removed from the library, so that they can be recreated - did not work;
(2) reinstalled iTunes - not worked;
(3) removed freshly installed Bitdefender Antivirus for Mac - did not help.
Product: Macbook Air
OS X El Capitan
I receive the following information in the log file
===============================================================
Crashed thread: queue main iTunes shipping 0: com.apple.main - wire
Exception type: EXC_BAD_ACCESS (SIGSEGV)
Exception codes: KERN_INVALID_ADDRESS at 0 x 0000000000000011
Note the exception: EXC_CORPSE_NOTIFY
Can you help me please?
elina_j,
It seems that your iTunes software seems to be stop unexpectedly when you play the music back after about 30 seconds or more. First, I would check to see if there are errors on the disc that need repair:
Disk utility (El Capitan): a disc repair
Once the repair and verification done go ahead and test the issue again. If that fixes it, then great! If this is not the case, however, I would then remove third-party plug-ins that may interfere with the operation of iTunes:
Test with iTunes plug-ins removed.
- Quit iTunes.
- Mac OS X:
~/Library/iTunes/iTunes Plug-ins
(The "~" represents your home folder)/Library/iTunes/iTunes Plug-ins
- If all the files in this folder, move it to the desktop temporarily.
- Open iTunes and test to see if the problem is resolved. If so, you can leave these plug-ins removed iTunes. If you want to reuse these iTunes plug-ins, check with the supplier of iTunes plug-ins to see if updates are available.
From: iTunes: may crash when you plug in the iPhone, iPad or iPod touch
If the problem is still there after removing the plugins or there is none to remove, then you must then create a new library, add content to it and see if the problem persists it:
Open a different iTunes library file or create a
Mac
Now if the problem is still not resolved then you can create a new user admin on your computer and test it there too well?
OS X El Capitan: set up users on your Mac.
Add a user
Administrator: An administrator can add and manage other users, install applications, and change the settings. The new user that you create when you set up your Mac is an administrator. Your Mac can have multiple administrators. You can create new ones and convert standard users to administrators. Don't set up the automatic connection to an administrator. If you do, someone could simply restart your Mac and access with administrator privileges. To secure your Mac, don't share administrator names and passwords.
Enter a display name for the new user. An account name is automatically generated. To use a different account name, enter it now, you can't change it later.
Enter a password for the user, and then enter again to verify. Using an index of password is recommended to help the user remember the password.
Click on create user.
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This happened since I upgraded Firefox 3.6 Firefox 18 when it was released in the 23.0.1 that I have right now. When I go on some heavy such as yahoo news, browser specific websites and my computer will be blocked for about 10 seconds while my HDD is on all the time and the only info on: crashes gives me a link to a page called limitation, which apparently no longer exists. It happens that its manual or automatic cache on size and only seems to happen when its max cache. Depending on the subject: crashes, it happened only 4 times before I went from 3.6 to 18.
Ive tried turning almost all my addons turned off and that did not work, Ive had harware acceleration turned off for a long time if it's not that. I still have all my plugins off except flash and it does not have anything to do with flash. The report of health of firefox it also count as an accident.
I worked in fact observe that its almost always the comment system on the pages of Web sites such as disqus. IM blocking them just through them with ghostery and anti-ad element hider.
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Firefox v15 and up to cause my computer (MAC OSX 10.8.2) to freeze for about 30 seconds every 15 to 30 seconds and I have to turn it off with the power button. It this causes only after I opened Firefox, my computer works well before the opening of Firefox. I h
It looks a little like yo maybe has a hardware problem on your computer. have you tried to repair permissions on your hard drive? create a new Firefox profile? Use the Profile Manager to create and delete profiles Firefox
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I use ASUS computer laptop and windows 7. When I opened my e-mail, the whole e-mail message table continues to move vertically for about 5 seconds and would then become immobile. Then only I can select a message and open. When I'm done with the reading of a message, and close it, it goes up and down motion again. Because of this instability, sometimes I open or delete the wrong message. What is the problem, can anyone help?
First of all, update Firefox 16.0.1. Update Firefox to the latest version
Then, try to read Web sites look bad or appear differently than they should and Refresh Firefox – reset settings and Add-ons. This could be just pictures of loading slowly, you have a slower internet connection with this computer?
The result of the new user will determine what we then so let us know how it goes! Thank you for using communities of Apple Support.
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