Flag start 23

I have bunght a new 23 Pavilion a couple of weeks. recently, when I turn it on, the HP logo more "eggtimer" of circling points appear, but then the points stop moving and nothing else happens.  I can turn the pc off by pressing the switch "on" for 5 seconds then it by pressing a second time, wheereupon it starts without any problem, but how to start the first time to ask?

Hello RogBlac,

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

I understand you have questions where your HP Pavilion 23 freezes on the HP Logo and you are looking to get it resolved. I'm you provide a HP support document: computer does not (Windows 8), which includes a section on the computer hangs at the screen of the HP or Compaq logo or the Windows loading screen I think that would address the problem you describe. I would recommend that review you the document and take the suggested measures to solve your problem.

Please re-post if you need extra support. Thanks for posting on the HP Forums. Have a wonderful day!

Tags: HP Desktops

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    Hi there @John169,

    Welcome to the Forums of HP Support!  I understand that your computer is not turning on/off systematically.  I'm happy to help you with this.

    Please report the number of complete product for your computer. Check out the following, if you need assistance with this information.  HP desktop PC - how can I find my model number, serial number or product?

    Your system is running Windows 10, it can refer to the quick start being activated.

    The Pros and Cons Windows 10 "quick commissioning" Mode -howtogeek.com using this document, you can try disabling the quick start and see if that helps.

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  • Flag P2 - 1250l: PC cannot start

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    Hello @Edi-W,.

    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

    I read your post on how your desktop computer is not able to start Windows successfully, and I'd be happy to help you in this case!

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